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Get treated for COVID-19 or flu

We’ll walk you through the process to help you get the COVID-19 or flu treatment you may need from a licensed CVS® pharmacist. If you’re not sure which treatment would be right for you, you can take our pre-treatment survey to help you decide on your next steps.

A CVS pharmacist waits for her next patient at the pharmacy.

Learn more about our treatment process for COVID-19 and flu

Read below to decide if our process for COVID-19 or flu treatment* is right for you. If you’re not sure where to start, take our pre-treatment survey.

COVID-19 treatment at CVS

If you’re eligible*, CVS pharmacists may prescribe and fill Paxlovid, a COVID-19 antiviral medication, or refer you to a primary care provider (PCP) or MinuteClinic® for treatment.

The first step is to take our digital screener to help determine if Paxlovid is a proper treatment option for you. If you're eligible, you can then schedule some time to talk with a CVS pharmacist to review your health information.* From there, your pharmacist will either prescribe Paxlovid for you,* or refer you to a (PCP) or MinuteClinic.

You may be eligible for Paxlovid if you: 

  • Started having symptoms within the past 10 days
  • Have not yet been admitted to the hospital 
  • Are at a high risk for developing severe COVID-19
  • Are 12 or older and weigh at least 88 pounds 
  • Have certain bloodwork dated within the last 12 months that you can share with your pharmacist
  • Have one or more risk factors for developing severe COVID-19—view the Centers for Disease Control and Prevention (CDC) guidance on risk factors) 
  • Do not have kidney or liver disease

 

Take our COVID- 19 screener

Patients may be charged up to $60 for the clinical assessment performed by a CVS pharmacist. El cargo de $60 se le cobrará incluso si después resulte no ser elegible para Paxlovid. This fee can be paid by cash or health savings account (HSA) or flexible spending account (FSA) funds. También puede verificar su seguro para ver si este costo estaría cubierto. Es posible que se pueda acceder a una evaluación cubierta con otros proveedores. Cost for the medication will depend on the patient's insurance coverage. Patients may also qualify for cost savings through manufacturer savings programs. For information about eligibility and to enroll, patients may visit https://www.paxlovid.com/ or call Pfizer at 1-877-219-7225.

All CVS Pharmacy® retail locations carry COVID-19 oral antiviral medications. Due to state and federal regulations, pharmacists cannot provide this service to Medicaid* members at this time. 

Flu treatment at CVS

If you’re eligible, your pharmacist may prescribe you Tamiflu (oseltamivir), Relenza or Xofluza for treatment, or refer you to a PCP or MinuteClinic.

The first step is to take our digital flu screener to see if any of these medications may be right for you. You can then schedule an over-the-phone assessment with a CVS pharmacist. Based on the health information that's collected, your pharmacist will either prescribe one of the above flu treatment medications to you or refer you to a PCP or MinuteClinic.

You may be eligible for flu treatment if you:

  • es mayor de 12 años
  • have not yet been admitted to the hospital 
  • are in California, Idaho, Michigan, Minnesota, Montana, Nebraska, South Dakota, Tennessee, Washington or Wisconsin. 
  • are not using Medicaid* or any other state or federally funded form of insurance

 

Take our flu screener

Patients may be charged up to $40 for the clinical assessment performed by a CVS pharmacist. The $40 fee will be charged even if you are deemed ineligible for flu treatment. This fee can be paid by cash or health savings account (HSA) or flexible spending account (FSA) funds. También puede verificar su seguro para ver si este costo estaría cubierto. Due to state and federal regulations, pharmacists cannot provide this service to Medicaid* members at this time. Es posible que se pueda acceder a una evaluación cubierta con otros proveedores. Cost for the medication will depend on the patient's insurance coverage.

There are other options for treatment if you do not meet all the necessary criteria for the clinical assessment and the prescribing of flu treatment. If you're not eligible for a pharmacist consult, please contact MinuteClinic or your PCP for care. Comuníquese con su proveedor de seguro si no tiene un PCP o para consulta si es elegible para recibir atención médica básica de bajo costo.

Get COVID-19 and flu treatment anytime from MinuteClinic

A clinician at MinuteClinic waits for her next patient.

Get the treatment you may need from licensed clinicians

MinuteClinic offers in-person and Virtual Care seven days a week for both COVID-19 and flu symptoms.

Book a MinuteClinic appointment

COVID-19 treatment FAQs

Este cargo por evaluación es similar al cargo que se cobra por otras consultas médicas. This fee covers the clinical time spent reviewing the patient’s medical record, consulting with the patient’s health care team (if needed) and documenting visit information in the patient’s medical chart. El compromiso de CVS Health® es prestar una atención médica segura y de alta calidad que cumpla con las pautas de prescripción clínica. No se garantizan las recetas médicas y solo se extienden si es adecuado en términos clínicos. Assessment fees are eligible for HSA or FSA funds. En este momento, CVS Health está trabajando para ampliar la cobertura de los planes de salud para la atención médica ofrecida por profesionales en farmacia. Es posible que se pueda acceder a una evaluación cubierta con otros proveedores.

Los pacientes elegibles que estén dentro de los cinco días desde el comienzo de los síntomas de COVID-19 pueden acudir a un profesional en farmacia para que le recete el medicamento. Primero tienen que completar evaluación de elegibilidad digital en CVS.com o a través de la aplicación CVS Pharmacy. Se les hará preguntas de evaluación para determinar su elegibilidad. Los pacientes se deben haber sometido a ciertos análisis de sangre dentro de los 12 meses anteriores y presentar documentación o registros electrónicos respaldatorios. Los profesionales en farmacia deben evaluar los valores correspondientes a los riñones e hígado en los análisis de sangre de los pacientes antes de poder recetarles Paxlovid. If a patient is unable to provide supporting documentation or a CVS pharmacist is unable to locate an Electronic Health Record (EHR), the pharmacist will attempt to contact the patient's provider to verify results.

CVS Pharmacy is now offering the service in 49 states, Puerto Rico and Washington, D.C. 

Patients are encouraged to use our digital eligibility screener on CVS.com® and via the CVS Pharmacy app to make an appointment for an over-the-phone consultation. Si un paciente que dio positivo en la prueba de COVID-19 desea someterse a una evaluación en una farmacia minorista, se le enviará un mensaje de texto con un enlace al formulario de elegibilidad digital y se le solicitará que lo complete fuera del edificio.

Under the CDC's emergency use authorization (EUA), patients who are at high risk for progression to severe COVID-19, including hospitalization or death, are eligible for Paxlovid. This includes people within five days of COVID-19 symptom onset, who are age 12 or order (and at least 88 pounds) and, for pharmacist prescribing, have certain bloodwork dated within the last 12 months available for review either by uploading to the digital screener or via the patient's electronic health record.

Once a patient completes our digital eligibility screener through CVS.com or the CVS Pharmacy app and is determined to be eligible, they can schedule an over-the-phone appointment with a pharmacist. The pharmacist will assess the patient and those who are eligible will receive a prescription for Paxlovid.

Per FDA guidance, CVS pharmacists are only authorized to prescribe Paxlovid for the treatment of COVID-19 at this time.

Patients who meet the eligibility criteria of the digital screener and who opt to seek clinical assessment and treatment for COVID-19 from a CVS pharmacist are responsible for an upfront payment, which varies by insurance. If the assessment is not covered by an insurance plan, there is an out-of-pocket fee of $60, which is collected via credit/debit card at the time of scheduling. Los pacientes también pueden usar sus fondos de HSA o FSA para pagar dicha evaluación. Estamos trabajando para agregar socios para el pago de este servicio prestado por profesionales en farmacia. Patients are encouraged to check with their health insurance plan to determine coverage under the pharmacy benefit. El pago corresponde a la evaluación clínica a cargo del profesional en farmacia y no todas las evaluaciones darán lugar a la extensión de una receta ya que esto dependerá de la elegibilidad clínica. Es posible que se pueda acceder a una evaluación cubierta con otros proveedores. Cost for the medication will depend on the patient's insurance coverage. Patients may also qualify for cost savings through manufacturer savings programs. For information about eligibility and to enroll, patients may visit https://www.paxlovid.com/ or call Pfizer at 1-877-219-7225.

Desafortunadamente, los servicios de atención médica para pacientes que ofrecen los profesionales en farmacia no están cubiertos por Medicare o ciertos planes Medicaid estatales y no podemos facturar estos servicios. Se les proporcionará a los pacientes que deseen someterse a la evaluación y tratamiento de COVID-19 a cargo de un profesional en farmaciade CVS enlaces a los proveedores que puedan ofrecerles este servicio. Por consiguiente, los pacientes que deseen que se los evalúe y trate por COVID-19 por un profesional en farmaciade CVS deberán pagar por este servicio de su bolsillo. El cargo, al igual que el de otras visitas médicas, cubren el tiempo dedicado a la revisión del registro médico del paciente, la consulta con el paciente y el equipo de atención médica del paciente (de ser necesario) como también la documentación de la información sobre la visita en la hoja clínica del paciente. Estamos trabajando con aseguradoras de salud y pagadoras independientes para determinar si cubrirán este servicio mientras llevamos la prestación de este servicio a otras sucursales de CVS Pharmacy.

En los últimos años, se comenzó a reconocer las aptitudes clínicas de los profesionales en farmacia, lo que logró que los estados aumenten el acceso de los pacientes a la atención médica a través de servicios de farmacia. Por ejemplo, en ciertos estados, los profesionales en farmacia de CVS pueden evaluar pacientes y recetar anticonceptivos hormonales por un cargo. En definitiva, la decisión de la FDA que les permite a los profesionales en farmacia recetar Paxlovid le da a las farmacias la posibilidad de incrementar el acceso a una atención médica ante COVID-19 que es asequible y de alta calidad, por lo que a los profesionales en farmacia se les presenta la oportunidad de poner en práctica su nivel de capacitación y formación al máximo y obtener una remuneración por esta atención clínica tan importante.

Patients may choose to send their prescription to the pharmacy of their choice.

All clinical assessment details, including information gathered during the digital eligibility screener and entered by the pharmacist during the scheduled assessment will be securely stored in the patient's electronic health record. Health information with respect to this treatment will be sent to the patient's indicated primary care provider and after-visit summaries will be provided to the patient at the end of the visit.

The FDA updated its Emergency Use Authorization (EUA) for Paxlovid to allow pharmacists to prescribe it for the treatment of COVID-19. This action helps improve access to affordable care and positions the pharmacist as an integrated provider within the patient's health care team. Pharmacists are among the most trusted health care professionals for their frequent and personal interactions with patients in local, accessible, and convenient pharmacy settings.

Before being allowed to prescribe Paxlovid, all CVS pharmacists will complete an Accreditation Council for Pharmacy Education (ACPE) approved continuing education training to help ensure their understanding of the clinical assessment and prescribing process for the medication. Additional system training, job aids, and tools are included to support safe pharmacist prescribing.

CVS Health is committed to improving access and lowering health-care costs. We're working to add payor partners for this pharmacist-provided care. Patients are encouraged to check with their health insurance or prescription benefit plan to determine coverage, as it may vary by provider. Unfortunately, patient care services provided by pharmacists are not covered by Medicare or certain state Medicaid plans, Medicare and certain Medicaid patients who seek COVID-19 assessment and treatment by a CVS pharmacist will be directed to alternate service providers.

Cost for the medication will depend on the patient's insurance coverage. Patients may also qualify for cost savings through manufacturer savings programs. For information about eligibility and to enroll, patients may visit https://www.paxlovid.com/ or call Pfizer at 1-877-219-7225

Este cargo por evaluación es similar al cargo que se cobra por otras consultas médicas. Este cargo cubre el tiempo dedicado a la revisión de la historia clínica del paciente, la consulta con el equipo de atención médica del paciente (de ser necesario) y la documentación de la información sobre la consulta en la hoja clínica del paciente. El compromiso de CVS Health® es prestar una atención médica segura y de alta calidad que cumpla con las pautas de prescripción clínica. No se garantizan las recetas médicas y solo se extienden si es adecuado en términos clínicos. Los cargos por la evaluación son elegibles para pagar con los fondos de HSA y/o FSA. En este momento, CVS Health está trabajando para ampliar la cobertura de los planes de salud para la atención médica ofrecida por profesionales en farmacia.

All CVS Pharmacy retail locations carry COVID-19 oral antiviral medications.

The federal government gives health care providers access to information about which pharmacies have supply of COVID-19 antiviral medications. Health care providers may also contact their local state health department to determine which area pharmacies are actively dispensing.

For the protection of patients, customers, and colleagues, COVID-19 positive patients prescribed this medication are encouraged to visit one of our drive-thru windows to pick up their prescription or have a caregiver pick up the medication for them. If the pharmacy does not have a drive-thru, or a caregiver is not available, patients can contact their pharmacist to discuss pick-up options. Same day delivery is also offered for a small fee at many of our locations and is free with a CarePass subscription.


Once a patient completes our digital eligibility screener through CVS.com or the CVS Pharmacy app and is determined to be eligible, they can schedule an over-the-phone appointment with a pharmacist. The pharmacist will assess the patient and those who are eligible will receive a prescription for Paxlovid.

Flu treatment FAQs

Patients can schedule an over-the-phone assessment with a CVS pharmacist by visiting CVS.com® or using the CVS Pharmacy app. Based on the (CDC) guidelines, our digital screener can help determine patient eligibility for clinical assessment and potential prescribing by a pharmacist. If for any reason a patient is deemed ineligible for a pharmacist consultation, they may be referred to a MinuteClinic® medical clinic or to a PCP. Eligible patients who receive a pharmacist assessment and prescription for flu treatment may have the prescription filled at the CVS Pharmacy location or another pharmacy of their choice. Patients must meet all eligibility requirements as defined by the CDC, and not all pharmacist assessments will result in a prescription. The cost for patients who are seeking assessment and treatment by a CVS pharmacist is $40, which is collected via credit or debit card at the time of scheduling. Los pacientes también pueden usar los fondos de su cuenta de ahorros para la salud (HSA) o cuenta de gastos flexible (FSA) para pagar la evaluación. Cost for the medication will be dependent on insurance coverage. Es posible que se pueda acceder a una evaluación cubierta con otros proveedores.

Eligible patients may seek a prescription from a pharmacist by first completing the digital eligibility screener on CVS.com or via the CVS Pharmacy app. Patients will be asked screening questions to help determine eligibility. After completing the screener, if you are eligible, you can then schedule an over-the-phone assessment with a CVS pharmacist, who can prescribe an antiviral medication if one is appropriate.

Patients are encouraged to use our digital eligibility screener on CVS.com or via the CVS Pharmacy app to make an appointment for an over-the-phone consultation. If a flu positive patient seeks an assessment within a retail pharmacy location, they will be sent a text message with a link to the digital eligibility form and asked to complete it outside of the building.

Not all patients are eligible to have a flu treatment prescribed to them by a pharmacist. Our eligibility screener will help determine patient eligibility.

Patients who meet the eligibility criteria of the digital screener - and who opt to seek clinical assessment and treatment for flu from a CVS pharmacist - are responsible for an upfront payment of $40, which is collected via credit or debit card at the time of scheduling. Los pacientes también pueden usar sus fondos de HSA o FSA para pagar dicha evaluación. Estamos trabajando para agregar socios para el pago de este servicio prestado por profesionales en farmacia. Recomendamos a los pacientes averiguar la cobertura de su plan de seguro de salud. Cost for the medication will depend on the patient's insurance coverage. El pago corresponde a la evaluación clínica a cargo del profesional en farmacia y no todas las evaluaciones darán lugar a la extensión de una receta ya que esto dependerá de la elegibilidad clínica. Es posible que se pueda acceder a una evaluación cubierta con otros proveedores.

Desafortunadamente, los servicios de atención médica para pacientes que ofrecen los profesionales en farmacia no están cubiertos por Medicare o ciertos planes Medicaid estatales y no podemos facturar estos servicios. Patients who seek flu assessment and treatment by a CVS pharmacist will be provided with links to providers that can provide the service to the patient. Therefore, patients seeking flu assessment and treatment by a CVS pharmacist will have to pay for this service out of pocket. El cargo, al igual que el de otras visitas médicas, cubren el tiempo dedicado a la revisión del registro médico del paciente, la consulta con el paciente y el equipo de atención médica del paciente (de ser necesario) como también la documentación de la información sobre la visita en la hoja clínica del paciente. Estamos trabajando con aseguradoras de salud y pagadoras independientes para determinar si cubrirán este servicio mientras llevamos la prestación de este servicio a otras sucursales de CVS Pharmacy. En los últimos años, se comenzó a reconocer las aptitudes clínicas de los profesionales en farmacia, lo que logró que los estados aumenten el acceso de los pacientes a la atención médica a través de servicios de farmacia. Por ejemplo, en ciertos estados, los profesionales en farmacia de CVS pueden evaluar pacientes y recetar anticonceptivos hormonales por un cargo. Scenarios like these give pharmacists the opportunity to further practice at the top of their training and education and to be reimbursed for this important clinical work.

Este cargo por evaluación es similar al cargo que se cobra por otras consultas médicas. Este cargo cubre el tiempo dedicado a la revisión de la historia clínica del paciente, la consulta con el equipo de atención médica del paciente (de ser necesario) y la documentación de la información sobre la consulta en la hoja clínica del paciente. CVS Health is committed to providing safe, high-quality care that meets clinical prescribing guidelines. No se garantizan las recetas médicas y solo se extienden si es adecuado en términos clínicos. Assessment fees are eligible for HSA and FSA funds. En este momento, CVS Health está trabajando para ampliar la cobertura de los planes de salud para la atención médica ofrecida por profesionales en farmacia. Es posible que se pueda acceder a una evaluación cubierta con otros proveedores.

  • *FOR TREATMENT ELIGIBILITY: Patients must meet all eligibility requirements as defined by the Food and Drug Administration (FDA), and not all pharmacist assessments will result in a prescription. Para obtener más información, visite https://www.fda.gov/media/155052/download. If ineligible, you will be referred to your primary care physician (PCP) or you can visit a local MinuteClinic® location for further evaluation.

  • *PARA EVALUACIÓN DE UN PROFESIONAL: según la cobertura, el costo de la evaluación de un profesional en farmaciapuede variar. You may check with your insurance to confirm coverage. La información de pago se recopilará al momento de programar la evaluación. Patients may choose to use health savings account (HSA) funds or flexible spending account (FSA).

  • *FOR PAXLOVID PRESCRIPTION BY PHARMACIST: Available at all CVS Pharmacy® locations, except those in New Hampshire. Las recetas también se pueden enviar a otras farmacias para surtirlas allí. Other licensed pharmacists may be able to prescribe and dispense Paxlovid, so you may have the option to visit other pharmacies for treatment.

  • *FOR MEDICAID MEMBERS: Medicaid beneficiaries currently are not eligible for CVS® pharmacist assessment. Medicaid beneficiaries should visit their primary care physician (PCP) or participating provider.