Customer reviews for Betty Crocker Chocolate Chip Cookie Mix, 7.5 oz

Betty Crocker Chocolate Chip Cookie Mix, 7.5 oz
$3.29
Prices may vary from online to in store
Flavor:Chocolate Chip

How to get it



  • RET72
    Reviewed 1 month ago

    Disappointed

    I was eating a cookie made from the chocolate chip cookie mix and found two pieces of metal, that was split apart, but fit together. A nut from a bolt?? Reminds me of a small metric socket.
    0 users found this review helpful.
    Originally posted on Betty Crocker
  • Gail52az
    Reviewed 2 months ago

    Bad Cookies

    I have been a Betty Crocker fan for 5 decades (I'm 73 years old). I just bought 2 packages of BC CC cookies. They were awful. They did not mix correctly, they did not bake correctly. Using the instructions, they came out like rocks. I tried the second box. I added more butter than on the package and they still came out bad. They were still so dry. Good way to break a thriving business!! I will not buy BC anything any more. I'm so disappointed.
    Reply from Betty Crocker
    2 months ago
    Thank you for reaching out and sharing your review with us. We’re so sorry to hear about the issues you had with our Betty Crocker Cookie Mix Snack Size Chocolate Chip 7.5 oz. This is definitely not what we’d expect, and we would like to learn more about your experience. We have sent you an email to collect more information, so please check your inbox and junk/filtered folders. We hope to hear from you soon.
    Regards,
    Betty Crocker
    0 users found this review helpful.
    Originally posted on Betty Crocker
  • Karry
    Reviewed 2 months ago

    Terrible

    The chocolate chips have been replaced by fake chips! Don’t waste your money on the Betty Crocker “Chocolate Chip” cookies. These have gone up in price and require a stick of butter and 1 egg. We use to enjoy these cookies. Now make my own with Nestle “Chocolate Chips!” Wish I could have taken them back to get my money back!😡
    Reply from Betty Crocker
    2 months ago
    Thank you for reaching out and sharing your review with us. We’re so sorry to hear about the issues you had with our Betty Crocker Cookie Mix Chocolate Chip. This is definitely not what we’d expect, and we would like to learn more about your experience. We have sent you an email to collect more information, so please check your inbox and junk/filtered folders. We hope to hear from you soon.
    Regards,
    Betty Crocker
    0 users found this review helpful.
    Originally posted on Betty Crocker
  • Jmo
    Reviewed 3 months ago

    Chocolate chips

    I am so disappointed in the cookie mix. This has been a staple of my holiday backing for decades and what is wrong with yall? Taking out the chocolate chips and adding the dehydrated chocolate made out of flour sugar and chocolate flavor. The corporate greed is out of control and now you’ve lost a loyal customer. Is losing customers worth it to you?!
    0 users found this review helpful.
    Originally posted on Betty Crocker
  • Ellie
    Reviewed 4 months ago

    Cake Cookies?

    The dough was loose which caused some to spread more than they should when cooked. Once baked, they were very soft with cake-like consistency. Very little flavor. They were just AWFUL. Not a normal chocolate chip cookie at all. Nothing on packaging said it was supposed to be a cake cookie.
    Reply from Betty Crocker
    4 months ago
    Thank you for taking the time to share your experience with us. We're truly sorry to hear about the trouble you encountered with Betty Crocker Cookie Mix Chocolate Chip 17.5 oz, that’s certainly not the experience we aim to provide. We’d love the opportunity to better understand what happened and make things right. To help us do that, we’ve sent you an email requesting a bit more information. Please take a moment to check your inbox, as well as your junk or filtered folders, just in case. We look forward to hearing from you and appreciate your feedback.
    Regards,
    Betty Crocker
    0 users found this review helpful.
    Originally posted on Betty Crocker
  • Cmc
    Reviewed 4 months ago

    Not that good

    A lot of butter, but at the same time the cookie doesn’t spread well. Edges get really brown and the center takes longer to cook. I also do not like the taste!! Sooooo sweet. Too, too sweet. Will not buy again.
    Reply from Betty Crocker
    4 months ago
    Thank you for reaching out and sharing your review with us. We’re so sorry to hear about the issues you had with Betty Crocker Cookie Mix Chocolate Chip. This is definitely not what we’d expect, and we would like to learn more about your experience. We have sent you an email to collect more information, so please check your inbox and junk/filtered folders. We hope to hear from you soon.
    Regards,
    Betty Crocker
    0 users found this review helpful.
    Originally posted on Betty Crocker
  • Whatssawbmk
    Reviewed 8 months ago

    Why?

    I don't think I will make these anymore. In the ingredients it says Made from a Bioengineered Source!!!!! Seriously?? We can't even have cookies without junk in them?
    Reply from Betty Crocker
    8 months ago
    We're sorry for any disappointment. Every customer’s opinion matters to us as we are continually striving to improve our product. This will be shared with the rest of our team.
    Regards,
    Betty Crocker
    0 users found this review helpful.
    Originally posted on Betty Crocker
  • sitterofone
    Reviewed 8 months ago

    Directions are wrong

    The 7.5 oz Chocolate chip cookie mix calls for 1/2 stick of butter and 1 tablespoon water...which is wrong. The cookies came out flat as a pancake and were awful. The 9 year old girl I sit for said it should be an egg. (all your cookie directions say egg not water) We tried it with an egg, NO water, and they were great.
    Reply from Betty Crocker
    7 months ago
    We are sorry to hear that this wasn't a success for you. We take all feedback seriously. Rest assured that we'll share your comment with the rest of our team. Please feel free to contact us via the contact form on our website so we can assist you further and determine what may have gone wrong.
    Regards,
    Betty Crocker
    0 users found this review helpful.
    Originally posted on Betty Crocker
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Details for Betty Crocker Chocolate Chip Cookie Mix, 7.5 oz