Customer reviews for Betty Crocker Fudge Brownie Mix

Betty Crocker Fudge Brownie Mix
$3.29
Los precios en línea puede ser diferentes a los precios en tiendas
Tamaño:10.25 onzas

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  • Loucan
    Reviewed 2 weeks ago

    Not happy

    Something changed in your brownie mixes, I bought mixes two different times at different stores and did not get the quality I use to. Brownies are dry, less in the box. Did you not change the recipe on the box when you altered what was inside?
    Reply from Betty Crocker
    1 week ago
    Thank you for reaching out to us and sharing your feedback. We truly appreciate your loyalty as a long-time consumer, and we're sorry to hear that your experience with our Favorites Fudge Brownie Mix didn't meet your expectations. We take all feedback seriously while improving our products. Rest assured that your review will be shared with the rest of our team. We'd like to learn more and assist you further. Please use the 'Contact Us' section at the bottom of this page so we can report it to our quality team and make it up to you.
    Saludos,
    Betty Crocker
    0 users found this review helpful.
    Originally posted on Betty Crocker
  • JKite
    Reviewed 2 weeks ago

    Please bring back original

    This new formula is absolutely awful. Dry. Cakelike. I threw them away. You destroyed the best brownie mix ever. After years of loyalty to BC, I am searching for a new brand.
    Reply from Betty Crocker
    2 weeks ago
    Thank you for reaching out to us and sharing your feedback about our Favorites Fudge Brownie Mix. We appreciate your honest feedback and are truly sorry to hear that the new recipe hasn't met your expectations. Your loyalty and love for our original brownies mean a lot to us, and we understand how frustrating changes can be. We'll be sure to share your thoughts with our team. Please don't hesitate to use the 'Contact Us' section at the bottom of this page so we can report it to our quality team and make it up to you.
    Saludos,
    Betty Crocker
    0 users found this review helpful.
    Originally posted on Betty Crocker
  • Greenblood
    Reviewed 1 month ago

    Directions don’t work at all

    I have been soaking out oil, adding flour, stirring, increasing heat, adding time… I don't think that an instant mix should be this hard to use. Take it back to the lab and measure everything again because what you told us to do doesn't work!
    Reply from Betty Crocker
    4 weeks ago
    Thank you for reaching out and sharing your feedback with us. We're so sorry to hear about your experience. Every customer's feedback matters to us as we are continually striving to improve our product. Rest assured that we'll share your comment with the rest of our team.
    Saludos,
    Betty Crocker
    0 users found this review helpful.
    Originally posted on Betty Crocker
  • Thisisdumb
    Reviewed 1 month ago

    Gross

    Taste and texture of this product have changed. It is absolutely disgusting. Has anyone at Betty Crocker actually tried this product? This was something you were proud of? Seriously? Bring back the old recipe. Until then I'm done. Now, I don't know if I even want to trust your other products now.
    Reply from Betty Crocker
    4 weeks ago
    We're so sorry to hear about your experience. This is not the kind of experience we aim to provide our customers. We take all feedback seriously as we continue to improve our products. Rest assured that we'll share your comment with the rest of our team.
    Saludos,
    Betty Crocker
    0 users found this review helpful.
    Originally posted on Betty Crocker
  • Houdini013
    Reviewed 1 month ago

    Tastes different in a bad way

    It is different in smell, texture, and flavor... not for the better.
    Reply from Betty Crocker
    1 month ago
    We're sorry to hear that our Favorites Fudge Brownie Mix didn't turn out as expected. We truly appreciate you taking the time to share your feedback.
    Saludos,
    Betty Crocker
    0 users found this review helpful.
    Originally posted on Betty Crocker
  • Toomuch05
    Reviewed 1 month ago

    Hate the change!

    The change you made to your fudge brownie mix made it not good! Now it is more cake like, and doesn't taste half as good as it used to taste. I will also switch to another brand, which I would have never dreamed of doing. These were my favorite for years. Sooo very disappointing. :(
    Reply from Betty Crocker
    1 month ago
    Thank you for reaching out to us and sharing your feedback. We truly appreciate your loyalty as a long-time consumer, and we apologize for any disappointment on your recent experience. We'd like to learn more and assist you further. Please use the 'Contact Us' section at the bottom of this page so we can report this to our quality team.
    Saludos,
    Betty Crocker
    0 users found this review helpful.
    Originally posted on Betty Crocker
  • MT49
    Reviewed 3 months ago

    My wife cooked your brownies using the best ingred

    My wife cooked your brownies using the best ingredients and after cooking for 28 minutes and then cooling for a few minutes he had to use his bandsaw to cut them in squares. They were so hard you couldn't eat them. I guess we will spray paint the squares and use them to hang on the Christmas Tree.
    Reply from Betty Crocker
    Hace 3 meses
    We are sorry to hear that this recipe wasn't a success for you. We take all feedback seriously. Rest assured that we'll share your comment with the rest of our team. Please feel free to contact us via the contact form on our website so we can assist you further and determine what may have gone wrong.
    Saludos,
    Betty Crocker
    0 users found this review helpful.
    Originally posted on Betty Crocker
  • Jennifer24000K
    Reviewed 4 months ago

    These were my go to brownies for the last 15 years

    These were my go to brownies for the last 15 years. Came out perfect every time. People would rave about my brownies. Just made them the other day and I noticed the cooking time was different. They came out cake like. What happened to the fudgy-ness?!? I'm so upset. Will have to search for a new favorite brand now, because this isn't it. Lesson for you…If it's not broke, don't "fix" it!
    Reply from Betty Crocker
    Hace 3 meses
    Thank you for sharing your honest feedback. We appreciate your loyalty as a long-time consumer and we're truly sorry to hear how disappointed you are with the new recipe, We appreciate you taking the time to let us know how you feel. Your feedback is being shared with our team, and we take it seriously as we continually evaluate our products. Thanks for reaching out!
    Saludos,
    Betty Crocker
    0 users found this review helpful.
    Originally posted on Betty Crocker
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Details for Betty Crocker Fudge Brownie Mix

Especificaciones
ProblemaKosher
Tipo de productoBaking mixes
CantidadPaquete individual