Customer reviews for Clairol Textures & Tones Permanent Hair Dye

Color:
1B Silken Black
How to get it
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- Reviewed 1 week ago
Not good for grey or light dyed hair color
Oh no! I bought this black dye to cover up my new growth greys and even out the brown I had in there before. I followed everything perfectly and only the roots turned black. Did not cover up the lighter colors or any of my grey. My hair looks crazy right now and now I’m worried I just damaged it for no reason.Reply from Clairol1 week agoWe first want to thank you for using our Clairol Textures & Tones, yet we are truly saddened to learn of the unexpected results. This is certainly not the experience we want you to have, nor what we would expect. Based on this, there are quite a few variables to consider based on the results that you received. So, we feel it is best to speak with you directly to make the best recommendation. When you have a moment, please call us at 1-800-252-4765 for a full-color consultation. Our hours of operation are Monday-Friday, 9:00 AM to 5:30 PM EST. We look forward to speaking with you.Regards,Clairol0 users found this review helpful.Originally posted on Clairol - Yes, I recommendCarol10Reviewed 4 weeks ago
This is great!
[This review was collected as part of a promotion.] This is great! The color payoff is crazy, and it’s definitely up there with professional color. It can be just a LITTLE bit drying, but that’s nothing a deep conditioner can’t fix.0 users found this review helpful.Originally posted on Home Tester Club - Yes, I recommendCelia7588Reviewed 1 month ago
Good coverage
This color is beautiful! Been my go to brand for a decade0 users found this review helpful.Originally posted on Clairol - Yes, I recommendMoniquel5Reviewed 1 month ago
Super vibrant color!
[This review was collected as part of a promotion.] Application was super easy! I love the color and always get compliments from people! Decently recommend this product. I would buy again!0 users found this review helpful.Originally posted on Home Tester Club - Kira1725Reviewed 2 months ago
I don’t like the new formula change
I’ve been an avid user of this hair dye, and never had any issues before the change of formula. I took a chance with the change of formula and did not like it at all. The application is more runny. The coverage is decent but will easily stain all over. Ive also dealt with an allergic reaction such as constant sneezing and running nose; which I’ve only encountered with this particular hair dye. I will no longer use this hair dye as I’m concern about this new formula change.Reply from Clairol2 months agoThank you for reaching out to Clairol and giving us this opportunity to respond. We are sorry to learn of your disappointing experience with our Textures & Tones. We want to let you know that consumer safety is, and always has been, our first priority, and each product must meet our stringent safety and efficacy standards. Your experience is atypical, and it would be helpful for our Quality Assurance team to evaluate this experience further. When you have a moment, please give us a call at 1-800-252-4765 so we can better help!Regards,Clairol0 users found this review helpful.Originally posted on Clairol - VxxxReviewed 2 months ago
Beautiful color. Awful formulation.
The color is beautiful and I’ve never received so many compliments however the formulation leaves too much to be desired. Not only does burn and tingle like no other hair dye I’ve tried but it also doesn’t cover grays 100% and it’s so thin that it drips. I noticed after the first wash, that there were areas that were so fade, I thought I missed them during application. The color fades so incredibly fast. I dyed my whole head again for the second time and the color is half washed out already. In one wash. I love the color, berry burgundy, but I’ll never buy it again. Full disclosure: I’ve been dying my hair for over 20 years. I know it’s not a user issue.Reply from Clairol2 months agoThank you for reaching out to Clairol and giving us this opportunity to respond. We are sorry to learn of your disappointing experience with our Textures & Tones. We want to let you know that consumer safety is, and always has been, our first priority, and each product must meet our stringent safety and efficacy standards. Your experience is atypical, and it would be helpful for our Quality Assurance team to evaluate this experience further. When you have a moment, please give us a call at 1-800-252-4765 so we can better help!Regards,Clairol0 users found this review helpful.Originally posted on Clairol - Waste of moneyReviewed 3 months ago
Do not purchase
Unless your bleaching your hair this provides no change but still burns This is trash.Reply from Clairol3 months agoHi there! Thank you for reaching out to Clairol and giving us this opportunity to respond. We are sorry to learn of your disappointing experience with our Textures & Tones line. We want to let you know that consumer safety is, and always has been, our first priority and each product must meet our stringent safety and efficacy standards. Your experience is atypical and it would be helpful for our Quality Assurance team to evaluate this experience further. When you have a moment, please give us a call at 1-800-252-4765 so we can better help!Regards,Clairol0 users found this review helpful.Originally posted on Clairol - Red topReviewed 3 months ago
Red hot red
Hello I used the 4R Red Hot Red and you all replaced it with the crimson red and it is definitely not the same color. Can you bring back the original red hot red please. Not liking the crimson red.Reply from Clairol3 months agoHi there! We first want to thank your loyalty to our Clairol Textures & Tones, yet we are truly saddened to learn of the unexpected results. This is certainly not the experience we want you to have, nor what we would expect. Based on this, there are quite a few variables to consider based on the results that you received. So, we feel it is best to speak with you directly to make the best recommendation. When you have a moment, please call us at 1-800-252-4765 for a full-color consultation. Our hours of operation are Monday-Friday, 9:00 AM to 5:30 PM EST. We look forward to speaking with you.Regards,Clairol0 users found this review helpful.Originally posted on Clairol
Details for Clairol Textures & Tones Permanent Hair Dye
| Benefit | Color correcting |
|---|---|
| Color | Blonde |
| Concern | Grey coverage |
| Form | Liquid |
| Makeup coverage | Permanent |
| Product type | Hair color |
| Quantity | Single pack |
| Waterproof | No |