Customer reviews for CoverGirl Perfect Point Plus Eyeliner

Hello! We appreciate you taking the time to share your experience with our Perfect Point Plus Eyeliner. We are sorry to hear the eyeliner will not come out when twisting the pencil. This is not the experience we hope for you to have, and we will be sure to share your feedback with the appropriate teams. We understand that it can be a bit frustrating when liners don't twist up easily. It might help to gently hold the pencil with the tip facing downwards while you twist it. Sometimes, a bit of gravity can give it the nudge it needs to work smoothly for you. If this product still does not work for you, please let us know. You can give us a call at 1-800-426-8374 or chat with us through the Contact Us page on our website. We will be more than happy to help you out further.

Saludos,

CoverGirl Consumer Affairs Department

We regret to learn of your disappointment with the discontinuation of our Perfect Point Plus Eyeliner in the shade Grey Khaki. We understand how disappointing it can be when a favorite product or shade is no longer available, but we hope you can understand that sound business practice dictated the discontinuation of this product. You may be interested to know that many former users of our Perfect Point Plus Eyeliner in the shade Grey Khaki are now enjoying our Perfect Blend Eyeliner in the shade Smokey Taupe. This product is available from authorized retailers, including most major Walmart, Walgreens, CVS, and Target stores. Your loyalty is very important to us, and we hope you will continue to select and enjoy our quality products. If you have any other questions or comments, please let us know. You can give us a call at 1-800-426-8374 or chat with us through the Contact Us page on our website. We will be more than happy to help you out further.

Saludos,

CoverGirl Consumer Affairs Department

Hi there! We appreciate you taking the time to give our Perfect Point Plus Eyeliner a try! We are sorry to hear this product did not perform as we would expect and reached you in less than perfect condition. This is not the experience we hope for you to have. We would love to connect with you to make this right. Feel free to give us a call with any questions at 1-800-426-8374 or chat with us via the Contact Us page on our website. We will be more than happy to help you and hope that you reach out.

Saludos,

CoverGirl Consumer Affairs Department

We regret to learn of your disappointment with the discontinuation of our Perfect Point Plus Eyeliner in the shade Grey Khaki. We understand how disappointing it can be when a favorite product or shade is no longer available, but hope you can understand that sound business practice dictated the discontinuation of this product. You may be interested to know that many former users of our Perfect Point Plus Eyeliner in the shade Grey Khaki are now enjoying our Perfect Blend Eyeliner in the shade Smokey Taupe. This product is available from authorized retailers, including most major Walmart, Walgreens, CVS, and Target stores. Your loyalty is very important to us, and we hope you will continue to select and enjoy our quality products. If you have any other questions or comments, please let us know. You can give us a call at 1-800-426-8374 or chat with us through the Contact Us page on our website. We will be more than happy to help you out further.

Saludos,

CoverGirl Consumer Affairs Department

Hello! We appreciate you taking the time to share your experience with our Perfect Point Plus Eyeliner. We are sorry to hear the product will not come out of the pencil. This is not the experience we hope for you to have, and we encourage you to reach out to our team. You can give us a call at 1-800-426-8374 or send an email via the Contact Us page on our website. We will be more than happy to help you further.

Saludos,

CoverGirl Consumer Affairs Department

Hello! Thank you for taking the time to contact us. We are sorry to learn of your disappointment regarding the discontinuation of CoverGirl Perfect Point Plus in Grey Khaki. We greatly appreciate your loyalty and want to thank you for trying other shades. The decision to discontinue Grey Khaki was based on nationwide market trends and purchasing patterns. We realize it is disappointing when a favorite product is no longer available, but hope you can understand that sound business practice dictated this decision. CoverGirl is dedicated to supporting quality products with excellent service. Consumer preferences are important to us, and we continually introduce new products as a result of consumer feedback and tracking market trends. In this regard, please be assured your comments will be shared with our Marketing Executives for their review and benefit. We thank you for your patronage and hope you try another product. If you used Grey Khaki for your eyebrows we would like to introduce you to our Clean Fresh Brow Filler Pomade Pencil in the shade 200 Blonde. This pencil is mechanical and twists up to dispense. However, if you need eyeliner, the alternative would be our Perfect Blend in the shade Smoky Taupe, which requires a sharper. We hope you give it a try! If you have any additional questions, we invite you to reach out to our team at 1-800-426-8374. It would be our pleasure to assist you!

Saludos,

CoverGirl Consumer Affairs Department