Customer reviews for CVS At Home COVID-19 Test Kit, 2 CT
How to get it
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BrianVerified purchaseReviewed 1 week agoEasy to useOut of 5Covid Test
Covid test - stick up your nose, text, wait 10 minutes. You have Covid or you don’t. Dumb survey rating, but they asked. Stay safe out there. They asked for a picture, but do you really want to see a swab up my nose???0 users found this review helpful.- Yes, I recommendRosemaryReviewed 2 weeks agoValue Out of 5Meets expectationsOut of 5Quality Out of 50 users found this review helpful.
- Yes, I recommendWilliam HiattReviewed 2 weeks agoEasy to useOut of 5Value Out of 5Meets expectationsOut of 5Quality Out of 50 users found this review helpful.
Yes, I recommendRajaReviewed 3 weeks agoEasy to useOut of 5Value Out of 5Meets expectationsOut of 5Quality Out of 5CVS insurance fraud
This has missing parts and they won’t return citing insurance fraud. I am not sure if any insurance company in 2026 is reimbursing money for Covid test kits. Even if your insurance company reimburses money, it is cvs that is making money, which means CVS is committing insurance fraud.Reply from Customer Relations Representative2 weeks agoHi, we are sorry to hear about your experience with the CVS At Home COVID-19 Test Kit, 2 CT. We take customer feedback very seriously and are committed to providing our customers with high quality products. We encourage you to contact us at 1-866-287-1189. You can also visit our Online Help page: https://www.cvs.com/help/help_index.jsp.Regards,Customer Relations0 users found this review helpful.- Gem CReviewed 3 weeks agoMeets expectationsOut of 5
False Results X 4
My results were positive at the ER and the next day I tested my entire family, everyone was negative. All of us with symptoms. Tested myself to check the product for accuracy, my results were also negative. Followed instructions on the packet and product not expired. I spent $ for nothing. I bought 2 boxes of the 2 ct. I wish I can ask for refund and try to get another brand.Reply from Customer Relations Representative3 weeks agoHi, we are sorry to hear about your experience with the CVS At Home COVID-19 Test Kit, 2 CT. We take customer feedback very seriously and are committed to providing our customers with high quality products. We encourage you to contact us at 1-866-287-1189. You can also visit our Online Help page: https://www.cvs.com/help/help_index.jsp.Regards,Customer RelationsReply from CVS Customer Relations Representative3 weeks agoHi Gem C, we are sorry to hear about you were unhappy with CVS At Home COVID-19 Test Kit. Our Customer Service Team would be happy to take your feedback to see if we can better support you. Please contact us at 1-800-746-7287. We look forward to hearing from you.Regards,CVS Customer Relations Team0 users found this review helpful. - Yes, I recommendLENORAVerified purchaseReviewed 4 weeks agoValue Out of 5Meets expectationsOut of 5Quality Out of 5
Expired product. Item no good for use.
I purchased the CVS at Home Test Kit (2) Pack and received a box that had already expired (9/17/24-12/27/25.) I contacted the CVS Pharmacy desk and they recommend that I bring the item in as it is no longer valid for use. I am home recovering from surgery and unable to drive. Therefore, I am stuck with an item that will not meet my needs and which I will need to make special arrangements to return.Reply from Customer Relations Representative3 weeks agoHi, we are sorry to hear about your experience with the CVS At Home COVID-19 Test Kit, 2 CT. We take customer feedback very seriously and are committed to providing our customers with high quality products. We encourage you to contact us at 1-866-287-1189. You can also visit our Online Help page: https://www.cvs.com/help/help_index.jsp.Regards,Customer Relations0 users found this review helpful. - Yes, I recommendANTONIOVerified purchaseReviewed 1 month agoValue Out of 5Meets expectationsOut of 5Quality Out of 5
CVS Covid test were expired.
The CVS C19 test were expired, what was more concerning is that we couldn't get a refund, due to company policy and we couldn't exchange due to all other CVS C19 test in store were also expired. It was finally refunded after multiple attempts.Reply from Customer Relations Representative4 weeks agoHi, we are sorry to hear about your experience with the CVS At Home COVID-19 Test Kit, 2 CT. We take customer feedback very seriously and are committed to providing our customers with high quality products. We encourage you to contact us at 1-866-287-1189. You can also visit our Online Help page: https://www.cvs.com/help/help_index.jsp.Regards,Customer Relations1 users found this review helpful. - Yes, I recommendJanetReviewed 1 month agoEasy to useOut of 5Value Out of 5Meets expectationsOut of 5Quality Out of 5
Expired Covid Test Received
I was very very disappointed to receive an expired covid test! When I tried to return it to a store to get one that wasn't expired, I was told that because I ordered it online they could not help me! Crazy customer service.Reply from Customer Relations Representative4 weeks agoHi, we are sorry to hear about your experience with the CVS At Home COVID-19 Test Kit, 2 CT. We take customer feedback very seriously and are committed to providing our customers with high quality products. We encourage you to contact us at 1-866-287-1189. You can also visit our Online Help page: https://www.cvs.com/help/help_index.jsp.Regards,Customer Relations0 users found this review helpful.
Details for CVS At Home COVID-19 Test Kit, 2 CT
| Concern | Diagnostics |
|---|---|
| Product type | Covid-19 tests |
| Quantity | Single pack |
| Symptom | Multi-symptom |