Customer reviews for CVS Health Bluetooth Blood Glucose Meter
Precio con CarePass™ $17.59
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James
Reviewed 1 month agoFácil de usarDe 5
Valor De 5
Cumple mis expectativasDe 5
Calidad De 5
Not accurate
I should have checked the reviews prior to buying this meter. Like many others I wanted this meter for it's ease of documenting my glucose numbers throughout the day. However, upon initial testing I saw that something was very wrong. This meter was reporting my glucose 10-20 points higher than my other 'brand-new' meter. I did try the recommendation to take the sample with the test strip held vertical to the sample vs horizontal, but that made no difference. I am hopeful that CVS will offer an updated/corrected version of this meter in exchange for this device. Additionally, I would think that CVS would recall this defective model because of the inherent health risk that it poses.
Reply from CVS Customer Relations Representative
1 month ago
Hi James, we are sorry to hear about your experience with the CVS Health Bluetooth Blood Glucose Meter. We take customer feedback very seriously and are committed to providing our customers with high quality products. We encourage you to contact us at 1-866-287-1189. You can also visit our Online Help page: https://www.cvs.com/help/help_index.jsp.
Saludos,
CVS Customer Relations Team
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Susan
Reviewed 7 months agoGreat meter - if you use it right!
When I first bought this, my readings were so off from my other meter (I bought this one for the Bluetooth logging) that I thought it was either junk or calibrated wrong. I managed to get a hold of a human and they agreed to send me control solution, but in the meantime asked me if I was using the meter correctly. Naturally, I said - of course I am. After the call, I looked at the instructions and realized they were different from what I was used to! I would hold the meter/strip horizontally and shove it into the side of the drop. This meter said to hold it vertically and dip into the drop. Once I started doing that - it worked great. And I did get the control solution and it was all good. So yeah - read the instructions and give that a try before you throw this baby out.
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Tamara
Reviewed 7 months agoInconsistent readings-not recommended
I bought this because I like idea if my results auto-logging through Bluetooth, which has actually worked well so far. The app has been good. However, the machine it self is terribly inaccurate. I've been afraid to eat because my glucose levels have been showing high since using this machine. After comparing my old machine vs new one, results have been 10-50 points difference. To make matters worse, I have checked a few times in a row using this same machine and each time is several points different. For example, just now was 188 then 166 right after. My old machine read 146 then 147 immediately after. This machine is not dependable and will not be using going forward. I guess you get what you pay for.
Reply from CVS Customer Relations Representative
Hace 5 meses
Hi Tamara, we are sorry to hear about your experience with the CVS Health Advanced Bluetooth Glucose Meter. We take customer feedback very seriously and are committed to providing our customers with high quality products. We encourage you to contact us at 1-866-287-1189. You can also visit our Online Help page: https://www.cvs.com/help/help_index.jsp.
Saludos,
CVS Customer Relations Team
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Dwhitestallion
Reviewed 9 months agoReply from CVS Customer Relations Representative
Hace 9 meses
Hi, we are sorry to hear about your experience with the CVS Health Advanced Bluetooth Glucose Meter. We take customer feedback very seriously and are committed to providing our customers with high quality products. We encourage you to contact us at 1-866-287-1189. You can also visit our Online Help page: https://www.cvs.com/help/help_index.jsp.
Saludos,
CVS Customer Relations Team
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CHARLES BROWN
Reviewed 10 months agoToo many fails on test strips!
3 out of four test strips fail. Everything, meter, and test strips are CVS purchased. They fail and you only get one test for each strip. This is over $2.00 for each one.
Reply from CVS Customer Relations Representative
Hace 10 meses
Hi Charles, we are sorry to hear about your experience with the CVS Health Advanced Bluetooth Glucose Meter. We take customer feedback very seriously and are committed to providing our customers with high quality products. We encourage you to contact us at 1-866-287-1189. You can also visit our Online Help page: https://www.cvs.com/help/help_index.jsp.
Saludos,
CVS Customer Relations Team
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Clint
Reviewed 10 months agoAwesome Meter
Awesome meter, very accurate, love the bluetooth function and the ability to save readings on the AgaMatrix app.
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Steve
Reviewed 11 months agoNot cool. Not cool at all
I have been using this for a year and thought all was well. I ran seven tests back to back and had a 27 point spread.
Hace 11 meses
Hi Steve,<br />We are sorry to hear about your experience with the CVS Health Advanced Bluetooth Glucose Meter. We take customer service concerns very seriously and are committed to providing our customers with high quality products. We strongly encourage you to contact our Call Center Team at 1-800-864-9719 or via email by going to www.perrigo.com/contact-us and reference case number 1707751. We look forward to addressing your concerns and hearing from you!
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Saludos,
the Supplier
Reply from CVS Customer Relations Representative
Hace 11 meses
Hi Steve, we are sorry to hear about your experience with the CVS Health Advanced Bluetooth Glucose Meter. We take customer feedback very seriously and are committed to providing our customers with high quality products. We encourage you to contact us at 1-866-287-1189. You can also visit our Online Help page: https://www.cvs.com/help/help_index.jsp.
Saludos,
CVS Customer Relations Team
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Margaret D
Reviewed 1 year agoReply from CVS Customer Relations Representative
1 year ago
Hi Margaret, we are sorry to hear about your experience with the CVS Health Advanced Bluetooth Glucose Meter. We take customer feedback very seriously and are committed to providing our customers with high quality products. We encourage you to contact us at 1-866-287-1189. You can also visit our Online Help page: https://www.cvs.com/help/help_index.jsp.
Saludos,
CVS Customer Relations Team
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Details for CVS Health Bluetooth Blood Glucose Meter
| Problema | Diabetic support |
|---|---|
| Características | Wireless |
| Formulario | Monitores |
| Tipo de producto | Blood glucose monitors |