Customer reviews for Garnier Nutrisse Ultra Coverage Nourishing Hair Color Creme

Color:
200 Deep Soft Black
How to get it
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- Young mom with gray hairReviewed 1 month ago
New Packaging + New Formulary = Green Roots
I have used 200- Deep Soft Black for years. I always buy several boxes at one time. About eight or nine months ago, I noticed the packaging changed along with the formulary. After coloring my hair, my roots turned green. It was awful. Since I used this color for so long, I searched around to find the old packaging so I could buy the old formulation of the 200 - Deep Soft Black. Now, I'm stuck with boxes of the new formulary that I will never use because I turned my roots green.Reply from Garnierusa.com1 month agoHello, We appreciate you reaching out to us about your recent purchase. We are sorry to learn that you did not have a positive experience, and we apologize for any inconvenience it has caused you. We would like to help! Please call Garnier @ 800-442-7643 M-F 9:00am-5:30pm ET., and provide case # 44525471. We look forward to your call!Regards,Garnier0 users found this review helpful.Originally posted on Garnierusa.com - NancyCGReviewed 3 months ago
Excellent
Was very easy to use. The color was perfect for me a rich medium brown. I used it just for the part that was white completely and it covered very well.0 users found this review helpful.Originally posted on Garnierusa.com - Yes, I recommendOscar ViseReviewed 4 months agoEasy to useOut of 5Long lastingOut of 5Value Out of 5Meets expectationsOut of 5Quality Out of 5
Great customer Service
CVS is my only option to shop medicine, great customer service0 users found this review helpful. - Yes, I recommendMontomReviewed 5 months ago
Great color don’t change it please
Best color covered my grey hair fully was beautiful shade received many compliments better than other brands lasted as stated not much fade hair was soft excellent !!0 users found this review helpful.Originally posted on Garnierusa.com - lisabella123Reviewed 6 months ago
Colr not as advertised
This is not rocket science but it appears it is to get what you pay for. This made my hair reddish medium brown. Aside from letting it fade, I am not sure how to correct it. Why can't you make a color that turns out the way it shows on the box. The results are extremely disappointing.Reply from Garnier6 months agoHi lisabella123, We are so sorry to hear about your experience using 600 - Deep Light Natural Brown. We would like to help! Please call Garnier @ 1- 800-442-7643. Monday-Friday: 9:00 AM – 5:30 PM ET, and provide case # 42351438. We look forward to your call!Regards,LeCare0 users found this review helpful.Originally posted on Garnierusa.com - GopredsReviewed 6 months ago
Something has changed
I have been using Garnier hair color for 20 years and changed over to the Ultra Coverage about 6 orn8.months ago due to stubborn grays. They have changed the look.of the box and labeling and I'm wondering what they changed about the hair color itself. I colored my hair last week with number 500. First thing I noticed is that its harder to squeeze out, it seems like the cream has gotten thicker. I left it on the 25 minutes and rinsed with cold water, like always. Once it dried I noticed my hair was darker than normal. I waited 3 days to wash my hair with my color treated shampoo. The water that was running off my hair was brown. I thought ok this has never happened before but maybe it was so dark some was washing out. I washed my hair again tonight, 3 nights later, and its still running brown. I don't wash my hair in hot water and use cool water to rinse. I've never had my color run in all the years of using this brand. I don't know what has changed but I'm afraid after all these years I may need to find a different brand of color.Reply from Garnierusa.com4 months agoHi Gopreds, We are sorry to hear about your experience regarding Nutrisse #500 Deep Medium Natural Brown. We would like to help! Please call Garnier @ 800-442-7643 M-F 9:00am-5:30pm ET., and provide case # 42968938. We look forward to your call!Regards,Garnier0 users found this review helpful.Originally posted on Garnierusa.com - NotaredheadReviewed 6 months ago
Please go back to the original formula!
I have used this very same color for well over 5 years now. Not only has the Box recently changed but the formula as well. The cream is now much thicker and very hard to get out of the bottle. It actually hurts my hand to squeeze and I have to use both hands now. It's very difficult to get the color evenly over my roots and it makes a big mess. I have never had this trouble before with this product . I could overlook this if it wasn't the fact that the color is completely different. Now it's much darker and has a lot of red in it and it's completely different than the rest of my hair. My mom even noticed a change and asked me why I was suddenly going red and I told her I sure didn't mean to!! I recently stocked up on several boxes and now I need to return them and find a new hair color to use.Reply from Garnierusa.com4 months agoHi Notaredhead, We are sorry to hear about your experience regarding Nutrisse 600 - Deep Light Natural Brown. We would like to help! Please call Garnier @ 800-442-7643 M-F 9:00am-5:30pm ET., and provide case #42968944. We look forward to your call!Regards,Garnier0 users found this review helpful.Originally posted on Garnierusa.com - TEEANNReviewed 7 months ago
Changed the formula
The new updated version has more of a red tone. The formula has changed. I don’t like it.Reply from Garnierusa.com4 months agoHi TEEANN, We are sorry to hear about your results after using Nutrisse 600 - Deep Light Natural Brown. We are sorry to hear this did not meet your expectation! Thank you for bringing this to our attention.Regards,Garnier0 users found this review helpful.Originally posted on Garnierusa.com
Details for Garnier Nutrisse Ultra Coverage Nourishing Hair Color Creme
| Benefit | Color correcting |
|---|---|
| Color | Brown |
| Form | Liquid |
| Key ingredient | Coconut oil |
| Product type | Hair color |
| Quantity | Single pack |
| Waterproof | No |