Customer reviews for Gillette Fusion5 5-Blade Razor + 5 Razor Blade Refills

Gillette Fusion5 5-Blade Razor + 5 Razor Blade Refills
$31.49
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  • Yes, I recommend
    Ian c
    Reviewed 1 month ago

    Recently and gladly switched back to Mach 5

    I used my Gillette Mach 5 blade for 16 years. Starting at that age, I didn't realize what I had. So last year I decided to give Harry's a chance cuz it was a little bit cheaper and within the first blade or two I became really fearful of cutting myself. It seemed really easy to nick myself with that razor. So I switched back to my Mach 5 or I guess the fusion 5 and I haven't looked back. It's such a night and day difference in quality of shave. I never worry about cutting myself and I always get a great shave out of it and the blades last longer too.
    0 users found this review helpful.
    Originally posted on gillette.com
  • Kerry1
    Reviewed 2 months ago

    Disappointed

    I've been using this razor for about a month. I haven't noticed that it shaves any closer or more comfortible than my Mach3. It also has a higher price point. I find it heavier and honestly more cumbersome. The cartridge is wider and it's hard to get a close shave up to my nostrils. The swivel head is cute, and I didn't notice anything beneficial with that. I did a comparison with my Mach3 and noticed no difference. I also noticed the blades are very small to fit 5 of them in the cartridge. My consensus is it's more of a gimmick and/or marketing ploy of being better when it's actually not. The only reason it was purchased was because I was looking for Mach III blades and they were not available, so I purchased the Fusion. I am highly disappointed.
    Reply from gillette.com
    1 month ago
    Thank you for sharing your detailed feedback on the Gillette Fusion 5. We're truly sorry to hear that, after a month of use, you haven't found it to offer a closer or more comfortable shave than your Mach3, and that you're highly disappointed with your purchase. We understand your concerns regarding the higher price point, the heavier and more cumbersome feel, and the difficulty getting a close shave in tighter areas like around the nostrils due to the wider cartridge. Your observation about the small blades needed to fit five in the cartridge, and your overall impression that it feels more like a gimmick, is very valuable to us. We appreciate you conducting a direct comparison with your Mach3 and noting no significant difference in performance. We understand that you purchased the Fusion 5 due to Mach3 blade unavailability, and we regret that this experience did not meet your expectations. Your honest feedback helps us understand how our products are perceived and used. If you'd like to discuss this further or explore other options, please feel free to contact Gillette at 1-800-445-5388.
    Regards,
    Customer Care
    0 users found this review helpful.
    Originally posted on gillette.com
  • MaitaiNye
    Reviewed 2 months ago

    Still a good razor, but quality...

    I have been using this for quite a few months now. It gives a close shave. However, it seems like the quality of them has gone down over time. More specifically, I have been noticing that after about 6-7 shaves, the blue strip falls off completely. If you want to feel a bad difference when shaving, don't have the blue strip attached.
    0 users found this review helpful.
    Originally posted on gillette.com
  • Yes, I recommend
    Reviewed 3 months ago

    Good product

    I use this kind of cartbriges long time ago and i always ask someone to buy me this product in u.s.a.. Because is bery good product and in my country is not abiable.
    0 users found this review helpful.
    Originally posted on gillette.com
  • Deek50
    Reviewed 5 months ago

    What Happened To Gillette Razors? Total Garbage!

    I've been using Gillette Razors for nearly 40 years. I've always had a nice close easy shave with their Razors until lately. The last two purchases I've made over the last year or so the Razors just don't seem to be sharp or capable of doing what they are designed to do. It's like using a razor with 20 shaves on it right out of the package. It takes forever for me to shave now with going over and over and over the same area which use to only take one pass. Razors aren't cheap but Gillette obviously thinks it's okay to steal their loyal customers money with a cheap product now. Luckily there are many other options out there that I will be moving onto after 40 loyal years of use. See you Gillette, good luck staying in business with poor performing overpriced products.
    Reply from gillette.com
    4 months ago
    Thank you so much for sharing your thoughts on our Fusion 5 blade refills. We're sorry that you felt they were dull, this is not the experience we want you to have with our products. Your feedback is very important to us, and we would appreciate the opportunity to learn more about your experience. Please feel free to reach out to us at (800) 445-5388, and we will do our best to make it right for you.
    Regards,
    Customer Care
    0 users found this review helpful.
    Originally posted on gillette.com
  • No apodo
    Reviewed 5 months ago
    0 users found this review helpful.
    Originally posted on gillette.com
  • Dali1979
    Reviewed 5 months ago

    Disappointing

    I've been using Fusion 5 for years, and for the first time I 'm really disappointed. The blades are not sharp as before, and the new design seems to be made for a worse experience. I'll switch to another brand.
    Reply from gillette.com
    5 months ago
    Thank you for sharing your thoughts on our Fusion5 refills. We're truly sorry that you felt like they are not as sharp as before. We will make sure we pass this information to our Quality Team. We would love to have more information on your experience, please contact us at (800) 445-5388. Thank you for being such a loyal consumer and we look forward to hearing from you!
    Regards,
    Customer Care
    Reply from gillette.com
    5 months ago
    Thank you for your feedback on the Fusion5 blades. We're sorry to hear that your recent experience has not met your expectations and that this badge of blades were not as sharp as they are used to being. Your satisfaction is important to us, and we appreciate your long-term loyalty. We will share your comments with our product team for review. If you have further questions or need assistance, please reach out to our support team at 1-(800) 445-5388. We're here to help!
    Regards,
    Customer Care
    0 users found this review helpful.
    Originally posted on gillette.com
  • Yes, I recommend
    Rhino74
    Reviewed 7 months ago
    I really like the blades but the handle is very slippery when using it in the shower
    Reply from gillette.com
    7 months ago
    Thank you for sharing your experience with the Fusion5 razor. We’re glad to hear that you really like the blades! However, we’re truly sorry to learn that you find the handle slippery when using it in the shower. We understand how important it is to have a comfortable and secure grip, especially in that setting. Your feedback is valuable to us, and we appreciate you bringing this to our attention. If you’d like to discuss this further or if there’s anything we can do to assist you, please contact us at (800) 445-5388. We’re here to listen and help find a solution that works for you. Thank you again for your input!
    Regards,
    Customer Care
    0 users found this review helpful.
    Originally posted on gillette.com
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Details for Gillette Fusion5 5-Blade Razor + 5 Razor Blade Refills

Specifications
ConcernHair removal
Product typeRazors
QuantityValue pack
Skin typeAll skin types