Customer reviews for L'Oreal Paris Infallible Pro-Last Up to 24HR Wear Waterproof Pencil Eyeliner

L'Oreal Paris Infallible Pro-Last Up to 24HR Wear Waterproof Pencil Eyeliner
$12.69
Prices may vary from online to in store
Color:
Grey

How to get it




  • nenapepper
    Reviewed 5 days ago

    Love the product. HATE the presentation

    Love the product but hate the presentation. After opening the first 4 lines it's impossible to sharpen the pencil, I've tried so many different sharpeners always with the same result: the middle breaks apart and smudges all over the sharpener, the otter layer chips and it's a hazard to try to put it next to your eyeballs ever again....but those few lines at the beginning are perfection!!! I got the bronze and the color last all day. Really hope the presentation would change for a plastic twist pencil or something functional
    0 users found this review helpful.
    Originally posted on lorealparisusa.com
  • Yes, I recommend
    ARMANDO
    Verified purchase
    Reviewed 1 month ago
    5
    Value Out of 5
    5
    Meets expectationsOut of 5
    5
    Quality Out of 5
    0 users found this review helpful.
  • KayW
    Reviewed 2 months ago

    Sharpening solution for pro last eye pencil

    Love this pencil. It glides on easy because it's a soft pencil. I was a bit disappointed when I saw the only way to advance the pencil was to use a sharpener because soft pencils usually crumble in a sharpener. I read the reviews and this was always the complaint. The company came back with " use a sharpener, don't push the pencil while sharpening, turn slowly 3-4 times". So I tried that making sure it did not grab the soft part but only the black casing around the soft pencil part. It worked! The key is to not push the pencil into the blade. Insert it but don't jamb the end.. Gently turn it like they say. It will grab the black casing and do it's job.
    0 users found this review helpful.
    Originally posted on lorealparisusa.com
  • Tweets
    Reviewed 2 months ago

    Disappointed. Not smooth. Cannot sharpen. Mess. .

    Not smoothly to use. Couldn't sharpen Pencil . Sad.
    Reply from L'Oreal
    1 week ago
    Hello! Thank you for sharing your feedback regarding our Infallible Pro-Last Waterproof, Up to 24HR Pencil Eyeliner. We are sorry to hear that you've had trouble with the application and sharpening of your pencil, as we always want you to have a smooth and effortless experience. For the best results, we recommend using a high-quality cosmetic sharpener, which is specifically designed to work with creamy formulas. If you continue to have difficulty, we would love to assist you directly—please call us at 800-322-2036 and provide case number 44653661. Our customer service representatives are available Monday through Friday, 9:00 am to 5:30 pm ET. We hope to help you achieve your perfect look with L'Oréal Paris!
    Regards,
    LeCare
    0 users found this review helpful.
    Originally posted on lorealparisusa.com
  • Mellymel
    Reviewed 2 months ago

    Best pencil ever!!

    I went onto the L’Oréal website to find the name of the pencil I use cause my husband bought the wrong one. I use this pencil so much I’m down to about an inch left of it. To the reviews that mentions that it doesn’t sharpen I’m confused, like what sharpeners are you guys using. I have a cheap 4 sharpener from maybelline and it sharpens my pencil perfectly every time. This is my 12th pencil I’ve purchased and I honestly hope these reviews won’t discontinue it.
    0 users found this review helpful.
    Originally posted on lorealparisusa.com
  • Darla
    Reviewed 3 months ago

    Tip is too wide and short lived

    The liner tip only lasted a couple of weeks. The top of the pencil twists but the pencil does not extend. A waste of money
    Reply from L'Oreal Paris
    2 months ago
    Hey there! We are disappointed to hear that you are not getting great results when you sharpen the Infallible Pro-Last Waterproof Pencil Eyeliner. Despite the plastic appearance this is a sharpenable pencil, not a mechanical. We recommend using a makeup sharpener and turn the pencil gently in the sharpener 3 or 4 times, being careful not to apply excess pressure. After sharpening, remove all shavings from the blade edge. Your sharpener should be replaced whenever the blade has dulled and is no longer giving the expected results. We hope this information helps and you give it another try!
    Regards,
    consumer care center
    0 users found this review helpful.
    Originally posted on lorealparisusa.com
  • Em09
    Reviewed 3 months ago

    I love it!

    I love this eyeliner I used it on my wedding day in 2023 and have been repurchasing ever since. It lasted all night! It sharpens perfectly fine in my opinion. I did read the reviews about people having trouble sharping them and never had the issue tbh. But that’s because I use a cheap pencil sharpener to sharpen all my liners instead of a cosmetic sharpener. Since it’s a thicker plastic. some cosmetic sharpeners are made for plastic liners and some aren’t so it really depends on the sharpener
    0 users found this review helpful.
    Originally posted on lorealparisusa.com
  • Yes, I recommend
    Reviewed 3 months ago
    5
    Easy to useOut of 5
    5
    Long lastingOut of 5
    5
    Value Out of 5
    4
    Meets expectationsOut of 5
    5
    Quality Out of 5

    Line is a little thick

    The line draws on smoothly and is waterproof, but it’s a little too thick.
    0 users found this review helpful.
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