Customer reviews for L'Oreal Paris Infallible Pro-Last Waterproof, Up to 24HR Pencil Eyeliner

L'Oreal Paris Infallible Pro-Last Waterproof, Up to 24HR Pencil Eyeliner
$12.69
Los precios en línea puede ser diferentes a los precios en tiendas
Color:
Black Shimmer

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  • Rachael
    Reviewed 7 months ago

    Very disappointed

    Great color, but as many other shave stated, the pencil does not advance on it's own nor is there a way to advance the pencil. It'd too bad, because I love the violet color. It's only good for about 7-10 applications. Absolutely not worth the money.
    Reply from L'Oreal
    Hace 6 meses
    Hi Rachael. there ! Thanks for using our Pro Last Waterproof Pencil Eyeliner in the shade Aubergine. We are sorry about your experience with our product. Despite the plastic-coated appearance of the eyeliner, it can be sharpened with any cosmetic sharpener. For best results, turn the pencil gently 3 or 4 times, being careful not to apply excess pressure. After sharpening, remove all shavings from the blade edge. For the most precise definition, we suggest using our Dual sharpener to sharpen your eyeliner ! We hope this helps.
    Saludos,
    LeCare
    0 users found this review helpful.
    Originally posted on lorealparisusa.com
  • Cathy
    Reviewed 7 months ago

    10

    The end of the pencil does not sharpen. You can't use it any more after a few uses. Loreal should take this off the market. Do not buy.
    Reply from L'Oreal
    Hace 7 meses
    Hey there Cathy! We are sad to hear that you are having a hard time with the sharpening of the Pro Last Waterproof Pencil Eyeliner. We recommend using a the dual sharpener, turn the pencil gently in the sharpener 3 or 4 times, being careful not to apply excess pressure. We hope this information helps!
    Saludos,
    LeCare
    0 users found this review helpful.
    Originally posted on lorealparisusa.com
  • MakeUpGirl
    Reviewed 7 months ago

    Pencils impossible to sharpen

    I loved this product when I first tried it. However, only about an inch of the pencil is usable then it becomes impossible to sharpen when you get to the part of the pencil with writing on it. I tried 3 different eye pencil sharpeners, including the Loreal Infallible sharpener specifically made for these. The pencil breaks and comes off in large chunks. Totally worthless.
    Reply from L'Oreal
    Hace 7 meses
    Hi there! We are disappointed to hear that Pro Last Waterproof Pencil Eyeliner, did not sharpen properly for you. For best results we suggest using our Dual Sharpener, and turning the pencil gently in the sharpener 3 or 4 times, being careful not to apply excess pressure. After sharpening, remove all shavings from the blade edge. Your sharpener should be replaced whenever the blade has dulled and is no longer giving the expected results. We hope this information helps!
    Saludos,
    LeCare
    0 users found this review helpful.
    Originally posted on lorealparisusa.com
  • HMMG
    Reviewed 8 months ago

    Horrible product with great colors.. use w/care

    I'd give zero stars if possible. Love the color and texture until you have to sharpen it, and risk permanent eye injury.. you get these zagged shards
    Reply from L'Oreal
    Hace 7 meses
    Hi HMMG. there. Thank you for giving our Pro Last Waterproof Pencil Eyeliner Bronze a try. We are disappointed to hear that you are having difficulty using after sharpening. For best resulta we suggest turning the pencil gently in the sharpener 3 or 4 times, being careful not to apply excess pressure. After sharpening, remove all shavings from the blade edge. The pencil should be sharpened frequently so that 3 or 4 gentle turns are sufficient to achieve the desired result. We hope you find this information helpful !
    Saludos,
    LeCare
    0 users found this review helpful.
    Originally posted on lorealparisusa.com
  • Christine
    Reviewed 8 months ago

    Never buy this item

    I did love the product until the initial point was used (about 4 uses). All of the questions posted are asking the same thing, how to sharpen. Per Loreal, you use an eye pencil sharpener which I tried. After breaking thru the plastic on the tip, my point was less than pointy, more broken, uneven and not able to use. What a waste of money, I would like to have my money back.
    Reply from L'Oreal
    Hace 8 meses
    Hi Christine. Oh no! So sorry to hear that our Pro Last Waterproof Pencil Eyeliner didn't meet your expectations. We would like to speak to you, please call us on our toll free number at 800-631-7358 M-F 9:00 am - 5:30 pm ET. Looking forward to hearing from you!
    Saludos,
    LeCare
    0 users found this review helpful.
    Originally posted on lorealparisusa.com
  • Girlfridqy
    Reviewed 8 months ago

    Waste of money

    It's wonderful until it has to be sharpened. Once sharpened the end of the liner is too wide to apply like an eyeliner.
    Reply from L'Oreal
    Hace 8 meses
    Hi there! Thank you for reaching out about our Pro Last Waterproof Pencil Eyeliner. We understand the frustration of a liner that becomes too wide after sharpening. We'll share your comments with our product development team for consideration in future product designs.
    Saludos,
    LeCare
    0 users found this review helpful.
    Originally posted on lorealparisusa.com
  • Deb08
    Reviewed 8 months ago

    Can’t sharpen it.

    I liked how nicely this went on and lasted without smudging. But after a week the point was getting full and there was no way to sharpen it. My regular eye sharpener just caused it to splinter scratching my eyelid in the process. What a waste of money.
    Reply from L'Oreal
    Hace 8 meses
    Hi there! We are sorry to hear that you are having a hard time sharpening the Pro Last Waterproof pencil Eyeliner. We recommend sharpening with our Infallible Eye Makeup Pencil Sharpener! For best results, turn the pencil gently in the sharpener 3 or 4 times, being careful not to apply excess pressure. After sharpening, remove all shavings from the blade edge. Your sharpener should be replaced whenever the blade has dulled and is no longer giving the expected results. We hope this information helps!
    Saludos,
    LeCare
    0 users found this review helpful.
    Originally posted on lorealparisusa.com
  • Betz
    Reviewed 9 months ago

    Difficult but good

    Nice product, difficult to sharpen and you need to be sure the casing isn't too sharp when finished. I do like how it stays on without smudging. It last the day through which for me is worth the hassle. I'm halfway thru and trying to decide if I should purchase again.
    Reply from lorealparisusa.com
    Hace 9 meses
    Hi Betz. We are so sorry to hear that you are having this problem with our Infallible Pro Last Waterproof Pencil Eyeliner Ivy. To properly use this product, turn the pencil gently in the sharpener 3 or 4 times, being careful not to apply excess pressure. After sharpening, remove all shavings from the blade edge. The pencil should be sharpened frequently so that 3 or 4 gentle turns are sufficient to achieve the desired result. We hope you can give this product another try!
    Saludos,
    Consumer Care Center
    0 users found this review helpful.
    Originally posted on lorealparisusa.com
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