Customer reviews for L'Oreal Paris Infallible Pro-Last Waterproof, Up to 24HR Pencil Eyeliner
Color:
Bronze
How to get it
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BeccaReviewed 4 days agoThumbs Down
I bought this pencil last week. Loved how it glided on. Then I needed to sharpen it. Impossible! Like other reviews- not doable. Plus the pencil will NOT advance so it’s unusable. Total waste of money. I notice the response from L’Ordeal going back years to this repeated complaint is this concern will be passed on to the team for review. Time to fit it!0 users found this review helpful.Originally posted on lorealparisusa.com- Morgan WReviewed 1 week agoMeets expectationsOut of 5
Worth Careful Sharpening!
I agree with reviews that say it’s the best creamy pencil - I love! the bronze so much it’s basically what I wear every day and is “part of my makeup face” always - yes I also agree and have experienced frustration with the sharpening and for some reason the bottom tip does feel like it’s advancing as if it would twist up but no it’s a standard sharpening pencil - I have had a scratchy! feeling when I haven’t sharpened before too but that was my fault! So! Bottom line sharpening it carefully and slowly in a good sharpener without mashing it into the sharpener results in my favorite long lasting creamy bronze eyeliner! I will continue using it my fave I can handle the “deliberate and focused” sharpening haha0 users found this review helpful. - DeeSReviewed 1 week ago
Very poor
This was a total wates of my money. It will not move when I screw the bottom of the pencil. I have tried all the "tricks" recommended and it will not advance.Reply from L'Oreal Paris44 mins agoHi DeeS. Thank you for reaching out about Pro Last Waterproof Pencil Eyeliner. This eyeliner can be sharpened with a cosmetic sharpener. For best results, turn the pencil gently in the sharpener 3 or 4 times, being careful not to apply excess pressure. After sharpening, remove all shavings from the blade edge. Your sharpener should be replaced whenever the blade has dulled and is no longer giving the expected results. We hope this information helps!Regards,consumer care center0 users found this review helpful.Originally posted on lorealparisusa.com - KayeReviewed 1 week ago
Don't buy! Useless
No matter what they say, this is impossible to sharpen. It's a plastic case so it won't sharpen! It should be removed from the market!Reply from L'Oreal Paris14 mins agoHello Kaye. Despite the plastic-coated appearance of the Pro Last Waterproof Pencil Eyeliner, it can be sharpened with a cosmetic sharpener. For best results, turn the pencil gently in the sharpener 3 or 4 times, being careful not to apply excess pressure. After sharpening, remove all shavings from the blade edge. Your sharpener should be replaced whenever the blade has dulled and is no longer giving the expected results. We hope this information helps! We are sorry for the inconvenience.Regards,consumer care center0 users found this review helpful.Originally posted on lorealparisusa.com - Reviewed 1 month agoYes, I recommendEasy to useOut of 5Long lastingOut of 5Value Out of 5Meets expectationsOut of 5Quality Out of 5
Love it!!!
This eyeliner delivers excellent quality with long lasting coverage. Smooth , precise, and stays flawless all day.0 users found this review helpful. - nenapepperReviewed 2 months ago
Love the product. HATE the presentation
Love the product but hate the presentation. After opening the first 4 lines it's impossible to sharpen the pencil, I've tried so many different sharpeners always with the same result: the middle breaks apart and smudges all over the sharpener, the otter layer chips and it's a hazard to try to put it next to your eyeballs ever again....but those few lines at the beginning are perfection!!! I got the bronze and the color last all day. Really hope the presentation would change for a plastic twist pencil or something functionalReply from L'Oreal Paris1 month agoHello! Thank you for sharing your feedback on our Infallible Pro-Last Waterproof Pencil Eyeliner. We are so glad to hear you love the Bronze shade and its incredible all-day staying power, but we are truly sorry for the frustration you've experienced with sharpening! While the exterior may feel like plastic, it is a sharpenable material designed to be used with a high-quality cosmetic sharpener. To help prevent the creamy core from smudging or breaking, we suggest placing your pencil in the refrigerator for a few minutes before sharpening to firm up the formula. We have shared your specific comments regarding the pencil design with our product development team for future consideration, and if you need further assistance, please feel free to reach out to us through our contact page here: https://tinyurl.com/ybvo7kfa. We hope these tips help you continue to achieve your perfect, sophisticated look with L'Oréal Paris!Regards,consumer care center0 users found this review helpful.Originally posted on lorealparisusa.com - KayWReviewed 4 months ago
Sharpening solution for pro last eye pencil
Love this pencil. It glides on easy because it's a soft pencil. I was a bit disappointed when I saw the only way to advance the pencil was to use a sharpener because soft pencils usually crumble in a sharpener. I read the reviews and this was always the complaint. The company came back with " use a sharpener, don't push the pencil while sharpening, turn slowly 3-4 times". So I tried that making sure it did not grab the soft part but only the black casing around the soft pencil part. It worked! The key is to not push the pencil into the blade. Insert it but don't jamb the end.. Gently turn it like they say. It will grab the black casing and do it's job.0 users found this review helpful.Originally posted on lorealparisusa.com - TweetsReviewed 4 months ago
Disappointed. Not smooth. Cannot sharpen. Mess. .
Not smoothly to use. Couldn't sharpen Pencil . Sad.Reply from L'Oreal2 months agoHello! Thank you for sharing your feedback regarding our Infallible Pro-Last Waterproof, Up to 24HR Pencil Eyeliner. We are sorry to hear that you've had trouble with the application and sharpening of your pencil, as we always want you to have a smooth and effortless experience. For the best results, we recommend using a high-quality cosmetic sharpener, which is specifically designed to work with creamy formulas. If you continue to have difficulty, we would love to assist you directly—please call us at 800-322-2036 and provide case number 44653661. Our customer service representatives are available Monday through Friday, 9:00 am to 5:30 pm ET. We hope to help you achieve your perfect look with L'Oréal Paris!Regards,LeCare0 users found this review helpful.Originally posted on lorealparisusa.com
Details for L'Oreal Paris Infallible Pro-Last Waterproof, Up to 24HR Pencil Eyeliner
| Color | Brown |
|---|---|
| Form | Stick |
| Product type | Eyeliner |
| Waterproof | Yes |