Reseñas de clientes sobre L'Oreal Paris Voluminous Original Washable Mascara
Color:
Deep Violet
How to get it
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HollyRevisado Hace 1 semanaBasically waterproof anymore
I’ve been using the voluminous mascara for close to 30 years. I recommend to everyone and always have… until recently It’s completely different! Starts burning my eyes mid day and ITS BASICALLY WATERPROOF now… if I wanted waterproof then I’d buy waterproof… I want the original voluminous mascara back! I’m shopping new mascaras for the first time in almost 30 years… WHY WOULD YOU CHANGE such a great product?Respuesta de L'OrealHace 1 semanaHi Holly, We are sorry to hear about the experience you had with Voluminous Original Washable Mascara and would like to speak with you directly. Please give us a call @ @800-322-2036 M-F 9 am-5:30 pm ET for assistance and provide the reference # _47693589. Please have the product with you if available. We look forward to speaking with you.Saludos,LeCare{{userCount} usuarios encontraron útil esta reseña.Publicado originalmente en lorealparisusa.com- RMB132Revisado Hace 3 semanas
An absolute beast to remove--you will lose lashes!
I was using this product religiously for awhile and now I've the past several months it has distinctly changed to wear it no longer washes off with warm soapy water...and barely responds to micellar water or makeup cleaner wipes designed for waterproof mascara! It has been a nightmare trying to get it off my lashes and I. The process I lost many of them which is heartbreaking and also a little engaging. I never buy waterproof mascara for this very reason...I end up with half the lashes I started with! You can't market this formula anymore as being washable! It's a lie and dangerous!Respuesta de L'OrealHace 2 semanasHello! We're sorry to hear about your experience with our Original Washable Bold Eye Mascara. We'd like to speak with you directly. Please call us at 800-322-2036 and provide the case number 47574916. Our customer service representatives are available Monday through Friday, 9:00 am to 5:30 pm ET. We look forward to speaking with you soon!Saludos,LeCare{{userCount} usuarios encontraron útil esta reseña.Publicado originalmente en lorealparisusa.com - Can10Revisado Hace 4 semanas
Huge disappointment.
I've used colored mascara for a few years now so I thought I'd try these 2 colors. What a disappointment! Not only are the colors not apparent on my lashes (still look black), the formula is highly irritating to my eyes, pretty clumpy and took 5 or 6 tries to fully remove, which caused further irritation. I should have read the reviews before purchasing. I expected better from L'oreal.Respuesta de L'OrealHace 4 semanasHello! We're sorry to hear about your experience with our Original Washable Bold Eye Mascara 310 Blackest Black. We'd like to speak with you directly. Please call us at 800-322-2036 and provide the case number 47403517. Our customer service representatives are available Monday through Friday, 9:00 am to 5:30 pm ET. We look forward to speaking with you soon!Saludos,LeCare{{userCount} usuarios encontraron útil esta reseña.Publicado originalmente en lorealparisusa.com - NancyRevisado Hace 1 mes
Poor
I find that this mascara clumps immensely when you apply it and I won't be buying it anymoreRespuesta de L'OrealHace 1 mesHello! We are so sorry to hear that our Voluminous Original Mascara clumped so heavily during application and that you won't be purchasing it again. We always want our formulas to go on smoothly and effortlessly, and we have shared your specific feedback regarding the clumping directly with our product development team. To help you discover a mascara that delivers the clean, beautifully separated volume you deserve, we invite you to explore our other lash collections and take our Mascara Finder Quiz here: https://tinyurl.com/2yjal84k. We hope you find a new favorite match to elevate your beauty routine!Saludos,LeCare{{userCount} usuarios encontraron útil esta reseña.Publicado originalmente en lorealparisusa.com - LMT2026Revisado Hace 2 meses
terrible
looks like another formula change. so sad that profits outweigh customer satisfaction every time.Respuesta de L'Oreal ParisHace 2 mesesHello! Thank you for sharing your feedback on Original Washable Bold Eye Mascara. We are truly sorry to hear that you are disappointed. Please call us at 1-800-322-2036, so we can make this right!Saludos,consumer care center{{userCount} usuarios encontraron útil esta reseña.Publicado originalmente en lorealparisusa.com - Revisado Hace 2 mesesSí, lo recomiendoEasy to usede 5Long lastingde 5Value de 5Meets expectationsde 5Quality de 5
Fabulous color!
This is one of the best mascaras on the market today in a shade that is hard to find...even better than Dior's plum mascara!{{userCount} usuarios encontraron útil esta reseña. - KristenRevisado Hace 2 meses
Terrible formula change
I loved this mascara before the formula change (when it was 5X the volume, not 15X the volume). Now it is goopy, has a terrible odor, and is simply not the same mascara at all! Why did you change a product that people loved before! Please change it back. It seems the consensus is that the formula change is a failure. Will not buy this new product again.Respuesta de L'OrealHace 2 mesesHello! Thank you for sharing your feedback on our Original Washable Bold Eye Mascara. We’re sorry to hear that the current formula did not meet your expectations and that your experience has been so different from the version you previously loved. We understand how disappointing that can be. While minor formula changes can occur over time, we always strive to maintain the quality and performance our consumers expect. We have shared your comments regarding the texture and odor with our team, and we appreciate you taking the time to let us know. We hope you continue to explore L'Oréal Paris to find a mascara that is right for you.Saludos,LeCare{{userCount} usuarios encontraron útil esta reseña.Publicado originalmente en lorealparisusa.com - Sí, lo recomiendoSamanthaRevisado Hace 2 mesesValue de 5Meets expectationsde 5Quality de 5
Lovely lashes
Full on color lashes are longer and there is no clumping when applying it.{{userCount} usuarios encontraron útil esta reseña.
Detalles de L'Oreal Paris Voluminous Original Washable Mascara
| Benefit | Lengthening |
|---|---|
| Color | Purple |
| Form | Liquid |
| Product type | Mascara |
| Waterproof | Yes |