Customer reviews for L'Oreal Paris Voluminous Original Washable Mascara

L'Oreal Paris Voluminous Original - Rímel lavable
$11.79
Los precios en línea puede ser diferentes a los precios en tiendas
Color:
Deep Burgundy

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  • nann
    Reviewed 1 week ago

    new formula harmful to lashes

    BARE MINERALS LASHTOPIA -- you're welcome! xoxoxox
    0 users found this review helpful.
    Originally posted on lorealparisusa.com
  • Jenvit
    Reviewed 1 week ago

    Fantastic mascara!

    Love love love this mascara! It stays put all day/night long, but isn't difficult to remove. My eyes are blue/green and this mascara just makes my eyes POP…. Really extends my lashes too. I've got the blue. Gonna get it in green and brown.
    0 users found this review helpful.
    Originally posted on lorealparisusa.com
  • Maryam
    Reviewed 2 weeks ago

    Bring back the old mascara formula please

    L'Oreal voluminous mascara was my go to mascara for over 20+ years. But for the past year it's been awful:( I've been attempting to use their "new" formula and it's just awful… Why did you do this to us L'Oreal!?
    Reply from L'Oreal
    2 weeks ago
    Maryam. Thank you for sharing your thoughts on our Original Washable Bold Eye Mascara ! We are very sorry to hear that it did not meet your expectations. While this is very upsetting to hear, we appreciate you bringing this to our attention in order to understand where we can improve. We will be sure to pass your feedback along. We hope you continue to explore our products with satisfaction !
    Saludos,
    LeCare
    0 users found this review helpful.
    Originally posted on lorealparisusa.com
  • Kjlilly
    Reviewed 2 weeks ago

    Awful!

    New formula is horrible. Used for many years because I want to be able to wash it off easily without losing eyelashes. Hate the clumping also. I've returned it and will not use it again. Should have kept the 5x we all loved. Why fix what isn't broken?
    Reply from L'Oreal
    2 weeks ago
    Hi Kjlilly. There ! Thank you so much for sharing your experience with our Original Washable Bold Eye Mascara. We are sorry to hear that this product did not meet your expectations. Feedback from our consumers are important and helps us improve our products. We will share this with the rest of our teams and we hope that you will continue to try and explore our products with satisfaction.
    Saludos,
    LeCare
    0 users found this review helpful.
    Originally posted on lorealparisusa.com
  • NLMMMMMM
    Reviewed 3 weeks ago

    New formulation is not good!

    I have used this for over 10 years and this product was amazing. Now, there clearly is a new formulation: the tube displays a gold band around it, the mascara itself is "stickier" and can much easily remove your eye lashes when taking this off. The old formulation (non waterproof) easily came off in water, which was helpful for removal. Now, the new non-waterproof formulation is very stick and hard to remove. Additionally, my eye lids, skin around my eyes, face, have become red, itchy, & inflamed due to the new formulation.
    Reply from L'Oreal
    2 weeks ago
    Hi NLMMMMMM. ! We are sorry to hear about the experience you had with Original Washable Bold Eye Mascara. We would like to speak with you directly about it. Please give us a call at 1-800-631-7358, M-F 9:00 am - 5:30 pm ET , for assistance and provide the reference number40876505. It would be helpful if you could have the product available when you call. Looking forward to speaking with you
    Saludos,
    LeCare
    0 users found this review helpful.
    Originally posted on lorealparisusa.com
  • Tracey
    Reviewed 3 weeks ago

    What happenened to the origional 5X?

    Can't stand the new formula! Bring back the origional 5X mascara. This clumps and isn't anywhere near as good as the original. My lashes are still longer but not as full. It's harder to remove form my lashes as well. I'm on the hunt for a new mascara and not L'oreal voluminous 15X. I've used 5X mascara for years and always received compliments on my lashes. So sad you changed it.
    Reply from L'Oreal
    3 weeks ago
    Hi there! Thank you for reaching out to us about the Original Washable Bold Eye Mascara, we are sad to hear that you are getting clumps and having difficulty removing it. We recommend using our Eye Makeup Remover it is a fragrance-free, moisturizing formula gently removes waterproof and washable mascara and eye makeup in a cinch. We hope you try this.
    Saludos,
    LeCare
    0 users found this review helpful.
    Originally posted on lorealparisusa.com
  • nanncy
    Reviewed 4 weeks ago

    Terrible new formula

    New formula is terrible -- leaves lashes hard, brittle. Am now using Bare Minerals Lashtopia. Just like (maybe even better) than Original LOreal Voluminous. It's a shame L'Oreal messed with their Original winning formula. If it "ain't broke, don't fix it." Try Bare Minerals Lashtopia for replacement of our former favorite mascara.
    Reply from L'Oreal
    3 weeks ago
    Hi nanncy ! Thank you for giving our Original Washable Bold Eye Mascara a try ! We apologize that you did not end up liking this product and appreciate you sharing your experience ! Feedback from our consumers is very important to us and helps us improve all of our products ! We appreciate the opportunity to be of service and hope you will continue to explore our products and find your favorite !
    Saludos,
    LeCare
    0 users found this review helpful.
    Originally posted on lorealparisusa.com
  • BlueTies
    Reviewed 1 month ago

    New formula is terrible

    NEW FORMULA IS AWFUL. This used to be my favorite mascara but ever since the reformulation I can no even use it, it's like Vaseline in a tube with black dye. Doesn't stay on your eyelashes and wears terrible upon application. Please bring back the original formula
    Reply from L'Oreal
    4 weeks ago
    Hi BlueTies.. Thank you for reaching out about Original Washable Bold Eye Mascara. We are sorry to hear this mascara fell short of your expectations. We aim to provide the highest quality products to our consumers, and we will gladly pass your comments along to our team. It is our hope you can explore our current selection of mascara and find one you fully enjoy !
    Saludos,
    LeCare
    0 users found this review helpful.
    Originally posted on lorealparisusa.com
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