Customer reviews for La Roche-Posay Toleriane Double Repair Matte Face Moisturizer for Oily and Combination Skin, 3.38 OZ

La Roche-Posay Toleriane Double Repair Matte Face Moisturizer for Oily and Combination Skin, 3.38 OZ
$23.99
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  • Caio a
    Compra verificada
    Reviewed 4 weeks ago

    Weird smell

    There is a weird petroleum smell and it's not very moisturizing. I do like the soft feel of my skin after using but the smell is off putting.
    Reply from LaRoche-Posay
    4 weeks ago
    Hello Caio a! At La Roche-Posay, we appreciate your feedback on the Toleriane Double Repair Matte Face Moisturizer. We understand that the scent isn't to your liking, and we apologize for that. While we strive to create fragrance-free formulas that are well-tolerated by sensitive skin, some of our ingredients may have a subtle inherent odor. We're glad to hear you enjoy the soft feel it leaves on your skin. If the scent continues to bother you, please contact our customer care team to discuss other options within our range that may be better suited to your preferences.
    Saludos,
    Consumer Care Center
    0 users found this review helpful.
    Originally posted on laroche-posay.us
  • Sí, recomiendo
    Paula
    Reviewed 4 weeks ago
    5
    Valor De 5
    5
    Cumple mis expectativasDe 5
    5
    Calidad De 5
    0 users found this review helpful.
  • EEHH
    Compra verificada
    Reviewed 4 weeks ago

    Doesn’t work with mineral sunscreen

    Putting mineral sunscreen on top resulted in piling white bits. Can't be used with it.
    Reply from LaRoche-Posay
    4 weeks ago
    Hello EEHH! We understand your frustration regarding the piling you experienced when using the Toleriane Double Repair Matte Face Moisturizer with a mineral sunscreen. At La Roche-Posay, we strive for compatibility between our products, and we understand this interaction can be problematic. We recommend applying a very thin layer of the moisturizer and allowing it to fully absorb before applying your sunscreen. If the issue persists, please contact our customer care team for personalized guidance. We are committed to ensuring you find the right combination of products for your skincare routine.
    Saludos,
    Consumer Care Center
    0 users found this review helpful.
    Originally posted on laroche-posay.us
  • ShoMeMo
    Compra verificada
    Reviewed 1 month ago

    Great Product

    My husband had a severe allergic reaction to his hearing aid molds and had to have hypoallergenic molds made. The allergy caused significant outer ear infections and terrible skin problems. The skin on his face and around his ears was red, swollen, hot, irritated, and peeling badly. He was using lotion constantly and was miserable for months. His ENT doctor solved the ear infection, but did nothing for the skin irritation. I purchased the double repair matte moisturizer, thinking he needed to stop the regular lotion and use something better. I also purchased the triple repair moisturizing cream. He uses both daily and his skin is mostly healed. He isn't miserable anymore, and he loves the products. He saw a dermatologist today - finally, and got a prescription cream, but the dermatologist liked that he was using Laroche-Posay creams. He still uses them and loves them. I highly recommend these products.
    0 users found this review helpful.
    Originally posted on laroche-posay.us
  • LisaC
    Compra verificada
    Reviewed 1 month ago

    Not good under makeup.

    It pills terribly under makeup. It doesn't mattify. I cannot use it.
    Reply from LaRoche-Posay
    1 month ago
    Hello LisaC! We're sorry to hear you're experiencing pilling with the La Roche-Posay Toleriane Double Repair Matte Face Moisturizer. Pilling can sometimes occur when products aren't fully absorbed before applying the next layer of makeup. Try allowing the moisturizer to absorb completely into your skin before applying foundation. Using a smaller amount of moisturizer might also help. If the pilling persists, our customer service team can offer additional suggestions or explore alternative products that might be better suited for your skin.
    Saludos,
    Consumer Care Center
    0 users found this review helpful.
    Originally posted on laroche-posay.us
  • Sí, recomiendo
    William
    Compra verificada
    Reviewed 1 month ago
    2
    Valor De 5
    4
    Cumple mis expectativasDe 5
    4
    Calidad De 5

    No comment

    This was bought for a family member who regularly uses and requested the product. I am always amazed at what skin care products cost but there is no impartial information available in this category to make comparisons so they can charge whatever the market will bear. However should you be looking for investment advice I would think LaRoche Posay would be a good bet
    0 users found this review helpful.
  • Sí, recomiendo
    RUTH
    Compra verificada
    Reviewed 1 month ago
    5
    Valor De 5
    5
    Cumple mis expectativasDe 5
    5
    Calidad De 5

    Love this product

    I'm a Yuka fan. It tells me how clean this product is. No harmful additives. Happy about this!
    2 users found this review helpful.
  • John G.
    Compra verificada
    Reviewed 1 month ago

    Still Oily

    I found that while the product reduces visible shine when first applied, it did not eliminate it and was not effective at all in reducing visible shine after 3 to 4 hours.
    Reply from LaRoche-Posay
    1 month ago
    Hello John G.! We appreciate your feedback on the La Roche-Posay Toleriane Double Repair Matte Face Moisturizer. While this moisturizer is designed to help control shine, individual results can vary depending on skin type and environmental factors. If you're still experiencing excess shine after a few hours, you might consider adding a mattifying primer or setting powder to your routine to help further control oil throughout the day. You could also try using a smaller amount of moisturizer to see if that helps. If you're looking for additional oil control options, our customer service team can provide personalized recommendations based on your specific needs.
    Saludos,
    Consumer Care Center
    0 users found this review helpful.
    Originally posted on laroche-posay.us
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