Customer reviews for Maybelline Expert Wear Eyeshadow Quads

We hear your frustration and truly apologize for the disappointment. We understand that losing a convenient feature like a built-in applicator is a big change for a product you’ve used and loved. Your feedback is very important to us, and we will certainly share your comments with our product and design teams. We hope you'll give us another chance in the future, but we completely respect your honesty.

Regards,

Consumer Care Center

This is a total New York nightmare, and we hear your frustration loud and clear! At Maybelline, we know that when you're in a "New York minute," every second counts—and reaching for your favorite shade only to find a missing applicator is a total deal-breaker. Whether you have a brush at home or not, you deserve a tool that’s ready to work as hard as you do, especially when time is tight. Having this happen three times in a row isn't just a "mistake"; it feels like a total letdown of the trust you put in us, and "shameful" is exactly how we’d feel if our routine was sabotaged like that.

Regards,

Consumer Care Center

Thirty years of loyalty is a New York legend, and it breaks our hearts to hear that we’ve let you down like this! At Maybelline, we know that when you find a routine that works for three decades, it becomes part of your signature style. Losing that "all-in-one" convenience of a built-in applicator isn't just a minor change—it’s a major disruption to your hustle! We totally hear you on the "brush vs. applicator" struggle; while brushes have their place, those classic sponge tips are the "secret weapon" for gripping pigment and pressing it onto the lid without that messy fallout under your eyes. No one wants a "powder splash" ruining their look halfway through the morning!

Regards,

Consumer Care Center