Customer reviews for Maybelline New York SuperStay Matte Ink Liquid Lipstick

Hello suzz! We hear you, and we completely understand how disappointing it is when a favorite shade like 270 is no longer available. While we love bringing you fresh, on-trend colors, we know how personal lip shades are and we never want to leave you without your go-to look. As a tip, you can often find very close matches within our current lineup by looking at the undertone—if you loved the warm, cozy vibes of Cocoa Connoisseur (270), we recommend looking for our deep, warm browns and terracottas to get that same stunning effect. We are absolutely sharing your love for 270 and your desire to see it return with our team.

Regards,

Maybelline

Hello! We are so sorry to hear that the current shades of our Super Stay Matte Ink Liquid Lipstick did not work out for you and that you are missing the classic pink and plum colors you used to love. We understand how disappointing it is when a favorite shade is discontinued or changed, and we have shared your honest feedback about our color lineup directly with our team for future consideration. We invite you to explore the other shades available in our collection to find a match that fits your style. We hope you discover a new favorite shade that you completely fall in love with! XO

Regards,

Maybelline

Hello Kay3131! We are so sorry to hear of your disappointment and frustration over the discontinuation of your favorite Super Stay Matte Ink shade, #95 Visionary. We know how heartbreaking it is to lose a staple color in your beauty routine, and your passion for this unique shade means the world to us. Your feedback is incredibly important, and we are sharing your request directly with our development team as they plan future shade lineups. A helpful tip for finding a close alternative is to utilize our website's virtual try-on tool, or you can even try custom-blending a small amount of a deep plum shade with a cool-toned nude from our current range to recreate that perfect, long-lasting hue you love so much.

Regards,

Maybelline

Hello Gweness! We completely understand how disappointing and frustrating it is when your absolute favorite, go-to lip shades are retired, and we are so sorry to cause you any sadness with these changes. While we regularly refresh our shade lineups to make room for new, exciting colors, we know how deeply our beauty community depends on their signature tones. We can confirm that shade 40 (Believer) has been officially discontinued, but there is still a bit of hope for shade 50 (Voyager), which is in a limited availability phase and can still occasionally be found in stock at select drugstores, supermarkets. To help you find a close match within our current lineup, a wonderful tip is to check out shade 15 (Escapist) as a gorgeous, deep plum alternative to Believer, or shade 112 (Composer) for that rich, beautiful brick-red warmth you loved in Voyager. We are sharing your disappointment directly with our product development team, as hearing which shades are deeply missed is incredibly important to us when planning future collections.

Regards,

Maybelline

Hello Elly07! We are so incredibly sorry to hear that you feel your trust has been broken, especially since shade 112 Composer has been your favorite. While we have not made any changes to this beloved, long-wearing formula, batch variations or changes in lighting can sometimes make pigments appear slightly different, and deep red shades like Composer can sometimes pull more of their purple and plum undertones depending on how the formula settles or the natural color of your lips. We hear your feedback loud and clear about wanting that beautiful, classic red tone back, and we will certainly share your thoughts with our product development team. To help bring out the warmest red tones in your current tube, we suggest applying a very thin, paper-thin layer on completely dry lips, allowing it to dry fully for three minutes without pressing your lips together to let the true red pigment set.

Regards,

Consumer Care Center

Hey! We are so sorry to hear you're missing the shade 430 Mediator, and we completely understand how disappointing it is when your absolute favorite unique color is no longer available. We have shared your love for this specific shade and your feedback about wanting it back directly with our team for future consideration. We truly hope we can bring you more exciting shades in the future that you completely fall in love with. Keep rocking your beautiful looks with us! XO

Regards,

Consumer Care Center

Hey! We are so sorry to hear our Super Stay Matte Ink didn't deliver the smooth, high-performing wear you’ve always loved, especially in your favorite shade 460 Optimist. We’ve shared your feedback regarding the texture and formula consistency directly with our team for future review. We want you to enjoy a flawless, comfortable pout with every single swipe, and we invite you to explore our other long-wear lip collections, like our Super Stay Ink Crayon, for a beautifully comfortable finish. XO

Regards,

Consumer Care Center