Customer reviews for Ninjamas Nighttime Underwear

We're sorry to learn you've had this experience with Ninjamas and that you've been struggling to find Underjams. It may help to know that Underjams have been discontinued. That being said, Ninjamas are an excellent option, and the scent you've described isn't expected. We can't be certain, but it may have been absorbed from something it was stored by. Leaks aren't common, and we'd be happy to talk further with you about this purchase to turn your experience around. Please, call us any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1-833-NINJAMA.

Saludos,

Atención al Cliente

We only expect to hear good reports from our Ninja's loved ones, and we do apologize for the experience you're sharing. While we always work very hard to ensure that only the best Ninjama's head your way, there can sometimes be mistakes, and if this is one of those times, we apologize. Please know, we're happy to help guide your child through this phase of life, and we hope you'll call us, so we can best assist. We're here Mondays through Fridays, from 9 AM to 6 PM, EST. Our number is 1 833-NINJAMA.

Saludos,

Atención al Cliente

All of our Ninjama wearing kids should be ready to jump into the morning, with no worries to get in the way, when they've worn one of our Ninjama's. We're sorry to learn about this experience! It can be difficult to find the perfect size, during the transition from toddler to preschooler, and we'd be happy to talk further with you about how to get your little one the best nighttime protection. We hope you'll call us any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1-833-NINJAMA.

Saludos,

Atención al Cliente

We're sorry to learn about this. We do work very hard to make every one of our night ninja's have only the best night's sleep, so what you're sharing isn't what we expect. It may help to know that if the fit is too big (or too small), leaks can happen. The good news is, we're here to help, and are confident that we can. We hope you'll call us any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1-833-NINJAMA.

Saludos,

Atención al Cliente

We're so sorry to hear your Ninjamas had a scent to them, and would like to help. If the Ninjamas have been transported or stored someplace where they could have been exposed to other products with a strong odor/perfume smell, this can also create a short-term scent. You should find the smell disappears within a couple of minutes after leaving the bag open. So we can help you further, please give us a call at 1-833-646-5262.

Saludos,

Atención al Cliente