Customer reviews for NYX Professional Makeup Epic Wear Liner Stick
Color:
Emerald Cut
How to get it
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lakeratReviewed 1 week agoPoor design
I really want to wear epic wear eyeliner, but.... I've bought 2 epic wear eyeliners. just when I place on my eye lid, BOOM! the tip falls off!! I had to visit your web site to figure out how to make the tip come back! and your company States you can sharpen plastic with a regular pencil sharpener? WOW. whomever designed this needs to be fired! Poor designingReply from NYX Professional Makeup1 week agoThank you so much for sharing your experience with the Epic Wear Eyeliner. We truly appreciate you taking the time to let us know. We’re really sorry to hear that the tip has fallen off for you more than once. We understand how disappointing that is, especially when you’re excited to use a product and it doesn’t perform the way it should. We also hear your concern about the sharpening instructions. Packaging and usability should never get in the way of your routine, and your feedback is incredibly valuable for our team. We’d love to take a closer look and help you directly. When you have a moment, please reach out to us — you can give us a call at 1‑844‑335‑3510, Monday–Friday, 9 AM–8 PM EST. We’re here to support you and make this right.Regards,Consumer Care Center0 users found this review helpful.Originally posted on NYX Professional Makeup- SLONEReviewed 1 week ago
VERY DISAPPOINTED
The packaging was impossible to open, and when I finally did, the tip came off and I haven't been able to get a new tip started. Very disappointed with this product. Have used your other pencils before and was very pleased.....Not this one!!! PS......AND HOW EXACTLY DO YOU SHARPEN THIS PENCIL????/Reply from NYX Professional Makeup1 week agoHi there! We’re so sorry for the frustration! While the casing looks like plastic, this pencil is not a twist-up—it is designed to be sharpened just like a wooden pencil. Here is how to get a fresh tip: Use a cosmetic sharpener: A standard office sharpener will damage the pencil. Freeze it first: Pop the pencil in the freezer for 5–10 minutes before sharpening to harden the creamy formula and prevent breaking. Turn slowly: Shave it gently; the plastic casing will peel away like wood to reveal a new point. If you still have any trouble, please reach out to our Customer Care team so we can make this right for you!Regards,Consumer Care Center0 users found this review helpful.Originally posted on NYX Professional Makeup - Yes, I recommendSammieluVerified purchaseReviewed 3 weeks ago
Love these!
Easy glide on & stays all day on my waterline & in between lashes.0 users found this review helpful.Originally posted on NYX Professional Makeup - Yes, I recommendMKatVerified purchaseReviewed 4 weeks ago
Eyeliner
Love that it stays all day for me! The coverage is nice and goes on smooth. Works great with my wrinkles.0 users found this review helpful.Originally posted on NYX Professional Makeup - Yes, I recommendLindsay hVerified purchaseReviewed 1 month ago
Magenta shock forever
I'm sure it's already discontinued because I can't find it in any stores. But it is such a great color and looks "shockingly" neutral on me. I love it so much0 users found this review helpful.Originally posted on NYX Professional Makeup - Michie16Reviewed 1 month ago
Very Disappointed
The packaging was very difficult to get off. The tip broke immediately.Reply from NYX Professional Makeup1 month agoHey! Thank you for trying our Epic Wear Waterproof Eyeliner Stick. We’re so sorry to hear the packaging made your experience frustrating right from the start. That is definitely not the easy, fun NYX moment we want for you. This pencil is designed to be sharpened with a cosmetic-grade sharpener, and we’ve shared your feedback with our team as we’re always looking to level up. We hope you keep exploring more at NYX!Regards,NYX Professional Makeup0 users found this review helpful.Originally posted on NYX Professional Makeup - Yes, I recommendJulieD22Verified purchaseReviewed 2 months ago
Awesome eye pencils
The Chill Blue is my favorite color. Soft, shimmery light blue is gorgeous. Many other great colors that go on easily and last all day. Perfect every day or special eye pencils.0 users found this review helpful.Originally posted on NYX Professional Makeup - ShamikReviewed 2 months ago
“Horrible Allergic Reaction — Swollen, Burning Eye
This eyeliner pen caused me a horrible allergic reaction in both of my eyes. I’ve been dealing with severely irritated, swollen, burning eyes for four days straight. My eyes became red, inflamed, painful, and extremely sensitive. It was honestly a nightmare and one of the worst allergic reactions I’ve ever had from a makeup product.Reply from NYX Professional Makeup2 months agoHello Shamik! We are very sorry to hear about your experience with our Epic Wear Waterproof Eyeliner Stick. We would like to speak to you directly about this. Please contact us at 844-335-3510 M-F 8:00 am – 8:00 pm ET for assistance and provide the reference #46494096. We look forward to speaking with you!Regards,NYX Professional Makeup0 users found this review helpful.Originally posted on NYX Professional Makeup
Details for NYX Professional Makeup Epic Wear Liner Stick
| Color | Green |
|---|---|
| Form | Stick |
| Product type | Eyeliner |
| Waterproof | Yes |