Customer reviews for NYX Professional Makeup Fill & Fluff Eyebrow Pomade Pencil

Hey! Thank you for trying our Fill & Fluff Eyebrow Pomade Pencil. We're so glad to hear you loved the smooth formula and the built-in paddle brush for blending! We're sorry to hear that the shade didn't look the same on your skin as it did in the pictures online. Your feedback is super important to us, and we've shared your comments with our team to help us improve our online shade guides. We hope you explore our other shades to discover your perfect match so you can keep slaying those brows with NYX!

Regards,

NyxCosmetics Consumer Care

Hi there! Thank you for being a NYX fan and sharing your honest feedback with us! While we are glad you found a great shade match, we are sorry to hear that the texture of our Fill & Fluff Eyebrow Pomade Pencil felt too dense and harsh for you. This pomade-to-pencil formula is designed with a waxier texture specifically to build bold, fluffy brows, which can make drawing clean, ultra-precise lines a bit tricky. We are so happy to hear you already love our Micro Brow Pencil, though—it is absolutely our go-to for creating those sharp, thin, hair-like strokes! We will share your experience regarding the blending brush with our product team, and we hope you keep rocking your favorite brow looks with us!

Regards,

NYX Professional Makeup

Hey! Thank you for your feedback on our Fill & Fluff Eyebrow Pomade Pencil. We are truly sorry to hear that the shade Taupe hasn't met your expectations recently and that the undertone appears more orange than the perfect match you've loved for years. We have shared your concerns regarding the color development with our team for future consideration, and we recommend checking the ingredient list on our website or the product itself for the most up-to-date information. We hope you find a new brow favorite with us soon! Stay iconic!

Regards,

NyxCosmetics Consumer Care