Customer reviews for NYX Professional Makeup Lip IV Hydrating Gloss Serum
Color:
Splash n Spice
How to get it
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BayleeHReviewed 2 weeks agoSeparation
[This review was collected as part of a promotion.] It was a good product for about a week or so and then the color started separating and that was a huge let down. I think it’s a product that needs to be fixed or recalled. It is very messy and just caused way too many problems.Reply from NYX Professional Makeup1 week agoHey! Thank you for trying our Lip I.V. Hydrating Lip Gloss Stain. We’re sorry to hear the formula separated and caused such a mess for you. We always aim for high-quality results, so your feedback is super important and has been shared with our team for further review. If you need more help with your product, please reach out to us here: https://tinyurl.com/252cz4yp. We're here to help!Regards,NYX Professional Makeup0 users found this review helpful.Originally posted on influenster.com- LibeiReviewed 2 weeks ago
Lip stain split after one wear
The two colors I have I loved, but the color split on both this week. It’s ruined and completely unwearable (even shaking won’t mix the color back). One of the colors I have only owned for a few days. I tried it on once, packed it for vacation, and it was bad by the time I got here. The other lasted a few months. Looking online this is a known issue.Reply from NYX Professional Makeup1 week agoHey! Thank you for trying Lip I.V. Hydrating Lip Gloss Stain. We’re truly sorry to hear about the separation issues you experienced with your shades, especially so soon after purchasing. While this formula is serum-infused, it should definitely stay wearable after a good shake. We want to make this right, so please reach out to our customer care team here for further assistance: https://tinyurl.com/252cz4yp. We’re here to help!Regards,NYX Professional Makeup0 users found this review helpful.Originally posted on NYX Professional Makeup - Yes, I recommendColor sperationReviewed 4 weeks ago
It's pretty good
It works great but I've only had it for a month and the color is separating. I opened it today and there was color dye separated from the product just chilling in the gloss. It is a pain to remix.Reply from NYX Professional Makeup2 weeks agoHey! Thank you for trying Lip I.V. Hydrating Lip Gloss Stain. Since this is a serum-infused product, some separation of the pigment and hydrating oils can occasionally occur! We recommend giving the tube a gentle shake or roll to help the formula mix back together. We’ve shared your feedback with our team as we’re always looking to level up. If you need further assistance, feel free to give us a ring!Regards,NYX Professional Makeup0 users found this review helpful.Originally posted on NYX Professional Makeup - TrishaBVerified purchaseReviewed 4 weeks ago
Banish to Bridgerton pronto!
nice deep color when applied looks different Return but could not too lateReply from NYX Professional Makeup2 weeks agoHey! Thank you for trying Lip I.V. Hydrating Lip Gloss Stain. We’re glad you enjoyed the deep color, though we’re sorry the shade applied differently than expected. We always recommend checking out our website for the most accurate shade swatches. To review our return policy, please visit: https://tinyurl.com/26y6uavf. We hope you find your perfect match soon!Regards,NYX Professional Makeup0 users found this review helpful.Originally posted on NYX Professional Makeup - Yes, I recommendApril56Verified purchaseReviewed 4 weeks ago
Hydration to the max
Was not sure of how brown the color would be but was wonderfully surprised that it was the perfect mix of brown and a hit of burgundy0 users found this review helpful.Originally posted on NYX Professional Makeup - UnhappymakeuploverReviewed 1 month ago
I want a refund
The formula is great for the first few weeks and then it separates and never truly mixes correctly again. I have scoured the internet and there are no fixes to this problem. Nyx should have recalled the product, it’s not sustainable in anyway and crappy to us long time customers of Nyx cosmetics.Reply from NYX Professional Makeup2 weeks agoHey! Thank you for sharing your feedback on our Lip I.V. Hydrating Lip Gloss Stain. We’re sorry to hear about the separation you've experienced with the formula. Since this is a serum-infused product, some separation can occasionally occur - we recommend gently shaking the product to help the formula mix back together. We’ve shared your concerns with our team as we're always looking to level up our creations. For further assistance, please feel free to reach out to us here: https://tinyurl.com/252cz4yp. We're happy to help!Regards,NYX Professional Makeup0 users found this review helpful.Originally posted on NYX Professional Makeup - Yes, I recommendCrystalMayfieldReviewed 1 month ago
BEST LIP STAIN EVER!!!!
I put this on at 6am, and when I was leaving work at 5pm it was STILL ON MY LIPS!!! I'm blown away!!!! Literally going to buy every color they sell.0 users found this review helpful.Originally posted on NYX Professional Makeup - TT11Reviewed 1 month ago
Separated
I wanted to love this but it’s messy and it was separating for me and this super dark red liquid spilled out onto my desk one day and it will not come out. I threw it away. I normally love nyx products.Reply from NYX Professional Makeup3 weeks agoHi there! Thank you for sharing your feedback on our Lip I.V. Hydrating Lip Gloss Stain. We're so sorry to hear about the experience you had and have passed your comments along to our team. If you need further assistance, please give us a call at 844-335-3510 and provide case number 44712324. Our team is available Monday through Friday, 8:00 AM – 8:00 PM ET. We're here to help!Regards,NYX Professional Makeup0 users found this review helpful.Originally posted on NYX Professional Makeup
Details for NYX Professional Makeup Lip IV Hydrating Gloss Serum
| Benefit | Shine |
|---|---|
| Color | Brown |
| Form | Liquid |
| Makeup finish | Gloss |
| Product type | Lip gloss |
| Waterproof | No |