Customer reviews for NYX Professional Makeup Thick It Stick It Vegan Brow Gel

Hi there! Thank you for sharing your feedback with us. We’re sorry to hear THICK IT. STICK IT! Brow Gel did not meet your expectations, especially after being a longtime fan of our previous brow mascara. We understand your frustration with the texture, application, and color payoff, and we truly appreciate you taking the time to let us know. Your comments about the previous formula and packaging have been noted and shared. Thank you again for your honesty and for giving the product a try.

Regards,

NYX Professional Makeup

Oh no, babe! 💔 A 'goopy' brow is definitely not the energy we're going for! 🙅♀ We want your brows looking snatched and filled-in, not like they're in a movie. ☁ We hear you on those stubborn greys—thank you for the real talk! We're sending this straight to our product pros! 💖✨

Regards,

NyxCosmetics Consumer Care

Hi there! Thank you for reaching out about our Thick It Stick It Brow Mascara. We are sorry to hear that this formula didn't provide the full coverage you were looking for and that you preferred our previous mascara-style products. Our goal with this gel was to provide high-impact thickness and hold, but we understand it might not be the perfect fit for everyone's brow type. Your experience is valuable to us, and we will share your comments with our product development team. If you decide to give us another try, we’d love for you to explore our The Control Freak Eyebrow Gel or Lift & Snatch! Brow Tint Pen for a different level of precision.

Regards,

NYX Professional Makeup