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Customer reviews for NYX Professional Makeup Two Timer, Dual Ended Eyeliner, Jet Black

NYX Professional Makeup Two Timer - Delineador de ojos de doble punta, Jet Black
$11.99
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  • ems325
    Reviewed 11 months ago

    DRIED OUT!

    Bought the products and the felt tip was immediately dried out and didn't work at all. Waste of money
    Reply from NYX Professional Makeup
    Hace 11 meses
    Hi there! We are so sorry to hear about your experience with our Two Timer Dual Ended Eyeliner. We know how frustrating it can be when a product is not as expected. We would like to speak with you directly about it. Please give us a call @1(844) 335-3510. M-F 9AM-8PM EST and provide this reference 26656107. It would be helpful if you had the product available when you call. We look forward to speaking with you! XOXO
    Saludos,
    Consumer Care Center
    0 users found this review helpful.
    Originally posted on NYX Professional Makeup
  • Compra verificada
    Reviewed 1 year ago
    0 users found this review helpful.
    Originally posted on NYX Professional Makeup
  • Sunny 1968
    Compra verificada
    Reviewed 1 year ago

    Great pencil

    Love this pencil. The kohl side is smooth and creamy and the felt tip side is easy to apply. I would have given five stars but I think the felt line can be too thin and faint and applying multiple layers doesn't help. But I am on my third one - mostly because I use the kohl pencil the most and I love it!
    0 users found this review helpful.
    Originally posted on NYX Professional Makeup
  • Génesis de la Rubia
    Reviewed 2 years ago

    I ARRIVED DRY

    [This review was collected as part of a promotion.] I ARRIVED DRY Hello, I bought this product and I can't use it because I opened it and it was already dry! on top of that I'm from Argentina!! Who assures me a solution
    Reply from NYX Professional
    Hace 2 años
    Hi there! We are sorry to hear the Two Timer Dual Ended Eyeliner arrived dry. Please know you have reached NYX Professional Makeup US. Our products vary country to country. We have forwarded your experience to the appropriate department for further assistance. Thank you for reaching out.
    Saludos,
    Consumer Care Center
    0 users found this review helpful.
    Originally posted on NYX Professional Makeup
  • Kim L
    Reviewed 2 years ago

    Dried Felt Tip

    I was really looking forward to this product working out. But the felt tip dried out in a matter of 1 week.
    Reply from NYX Cosmetics
    Hace 2 años
    Hi Kim L! We are sorry to hear your Two Timer Dual Ended Eyeliner dried out. We want to make things right! Thank you for giving us the opportunity to help you. We would like to speak with you directly about your reaction with this product. Please reach out to NYX Professional Makeup Customer Service Center at 1 (844) 335-3510 M-F 9a-8p with reference #20276990 so that we can best assist you. It would be helpful if you have the product available when you call.
    Saludos,
    Consumer Care Center
    0 users found this review helpful.
    Originally posted on NYX Professional Makeup
  • Sammy98
    Reviewed 2 years ago

    Awful

    I literally bought this today and when I tried it out after getting home, I had absolutely no color payoff on the felt tip side. It was super dried out and way too light in color. I compared it to my other eyeliner that's almost a year old and even that eyeliner has more pigment than this one. Absolutely terrible
    Reply from NYX Professional
    Hace 2 años
    Hello Sammy98! We are sorry to hear Two Timer Dual Ended Eyeliner did not give you the color you were expecting. We make every effort to provide the highest quality products for our consumers and want to know whenever a product does not meet your expectations. Luckily, we offer a variety of eyeliner products that we are sure will be right for you! Try opting for the Metallic-Finish Eyeliner Pencil a try instead! From copper to rose gold and silver, this creamy-soft pencil is available in six dazzling shades. Each pigment rich eyeliner slides on effortlessly and loads your lids with a metallic-matte finish. Click this link to view more details about this product: https://tinyurl.com/yg44o486 XOXO
    Saludos,
    Consumer Care Center
    0 users found this review helpful.
    Originally posted on NYX Professional Makeup
  • Wanna Try
    Reviewed 2 years ago

    How do you receive FREE SAMPLES?

    I see where I work and would love to get some FREE Samples I have tried a few products sold far. Happy With what I've bought so far.
    0 users found this review helpful.
    Originally posted on NYX Professional Makeup
  • raychelherondale
    Reviewed 2 years ago

    I bought this 2 days ago and it’s dry.

    I bought this eyeliner on a Thursday and I'm writing this on the following Monday and it's completely try on the felt side. I have loved every other NYX eyeliner I've used up to this one. Very disappointed.
    Reply from nyxcosmetics
    Hace 2 años
    Hey there! We are disappointed to hear that your liner was dried out! We would like an opportunity to make this right. Would you please contact us at our Customer Care Center to discuss this? The number is 844-335-3510 and we are open Monday-Friday 8:00 am - 8:00 pm ET. XOXO
    Saludos,
    Consumer Care Center
    0 users found this review helpful.
    Originally posted on NYX Professional Makeup
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