Customer reviews for Puffs Plus Lotion Facial Tissues

Thank you for sharing this, and I’m really sorry to hear that your Puffs Plus Lotion tissues had a new, unpleasant smell and felt thinner than what you’re used to. We understand how frustrating it is when a product your family has relied on for years suddenly seems different in both scent and softness. That’s not the experience we want you to have. We’d like to look into this further and help make it right, so please contact our Puffs team at 1‑800‑777‑8337, where they can assist you directly.

Regards,

Customer Care

Thank you for sharing this, and I’m glad to hear you enjoy the tissues even though the box itself is giving you trouble. We understand how frustrating it is when great product performance is paired with packaging that doesn’t cooperate, especially if it makes the box hard to use or falls apart too easily. Your feedback about the design is genuinely helpful, and I’ll make sure it’s passed along to the right team for consideration.

Regards,

Customer Care