Customer reviews for Puffs Plus Lotion Facial Tissues
Pack:Single
Size:Family Box
How to get it
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Yes, I recommendSUSANVerified purchaseReviewed 11 hours agoValue Out of 5Meets expectationsOut of 5Quality Out of 5My nose was happy😊
Soft and great quality. Very helpful if your nose is irritated!!0 users found this review helpful.- Yes, I recommendpierreVerified purchaseReviewed 12 hours agoValue Out of 5Meets expectationsOut of 5Quality Out of 5
Greatest brand
No tissue is like Puffs, not every store has them these days0 users found this review helpful. - Reviewed 6 days agoYes, I recommendEasy to useOut of 5ScentOut of 5Value Out of 5Meets expectationsOut of 5Quality Out of 50 users found this review helpful.
RRinWisconsinReviewed 1 week agoWhat happened to them?
These have been the best tissues for years but they now feel more like sandpaper. I can't fathom why PReply from puffs.com1 week agoHi there, thanks for sharing your feedback. We’re really sorry to hear that your experience with Puffs Plus Lotion hasn’t been what it used to be — that’s definitely disappointing, especially for a product you’ve relied on for years. The softness and comfort you mentioned are exactly what we aim to deliver, so we appreciate you speaking up. Your comments are important and will be shared with the Puffs team as they continue to evaluate product quality. If you’d like further help or want to discuss this experience in more detail, please reach out to Puffs Consumer Care at 1-800-777-8337. They’ll be glad to assist. Thank you again for taking the time to let us know — we truly value your long-time loyalty and feedback.Regards,Customer Care0 users found this review helpful.Originally posted on puffs.com- JenAReviewed 1 week ago
The scent is overpowering
I have used these tissues for years. However, I will not be purchasing in the future, the scent is overpowering, and very unpleasant. Has there been a change?Reply from puffs.com1 week agoHi there, thank you for sharing your feedback. We’re sorry to hear that the scent of the Puffs Plus Lotion tissues was overpowering and unpleasant — that’s certainly not the experience we want for you, especially after years of use. We understand how a strong scent can affect your comfort and enjoyment of the product. Your comments are important and will be shared with our team for review. If you’d like to discuss this experience further or have questions, please feel free to reach out to Puffs Consumer Care at 1-800-777-8337. They’ll be happy to assist you. Thank you again for your honest feedback.Regards,Customer Care0 users found this review helpful.Originally posted on puffs.com - Ann2Reviewed 1 week ago
Not Happy With Quality
Puffs Plus with Lotion has changed. The rectangular boxes I am currently using are full of white fiber, a material that I find everywhere the tissue goes in my home. I am not talking about lint, I am see dime size pieces. The tissues in the last inch bottom of the box are folded in half. It fills up the box, but am I getting theAdvertised number of tissue?Reply from puffs.com1 week agoHi there, thanks for sharing your experience with us. We’re very sorry to hear how disappointed you are with the quality — that’s certainly not what we want for you, especially from a product you trust. The presence of excess fibers, larger pieces of material, and concerns about tissue count and folding are important details, and we appreciate you taking the time to point them out. We’d really like to look into this further and help make things right. Please consider reaching out to Puffs Consumer Care at 1-800-777-8337, where a representative can gather more details and assist you directly. Thanks again for bringing this to our attention.Regards,Customer Care0 users found this review helpful.Originally posted on puffs.com - JMo03Reviewed 1 week ago
Declining Quality
Changes to your product have clearly degraded its quality. The tissues are thinner, less absorbent, and rougher than when first introduced, and they frequently tear when pulled from a new box. Prioritizing profits margins over quality has cost you my trust and my business.Reply from puffs.com1 week agoHi there, thank you for sharing your honest feedback. We’re really sorry to hear how disappointed you are with the recent experience using Puffs Plus Lotion — that’s certainly not what we want for our long-time consumers, and we understand how frustrating it is when a trusted product no longer meets expectations. We’d appreciate the opportunity to learn more and help address your concerns. Please feel free to reach out to Puffs Consumer Care at 1-800-777-8337, and a member of our team will be happy to assist you further.Regards,Customer Care0 users found this review helpful.Originally posted on puffs.com - JMo03Reviewed 1 week ago
Declining Quality
Changes to your product have clearly degraded its quality. The tissues are thinner, less absorbent, and rougher than when first introduced, and they frequently tear when pulled from a new box. Prioritizing profits margins over quality has cost you my trust and my business.Reply from puffs.com1 week agoHi there, thank you for sharing your honest feedback. We’re really sorry to hear how disappointed you are with the recent changes in the tissues — that’s not the experience we want anyone to have, especially from a product you’ve trusted over time. Your comments about thickness, absorbency, and tearing are important, and we appreciate you taking the time to speak up. If you’d like to discuss this further or receive assistance, we encourage you to contact Puffs Consumer Care at 1-800-777-8337. They’ll be happy to listen and help however they can. Thank you again for letting us know how you feel.Regards,Customer Care0 users found this review helpful.Originally posted on puffs.com
Details for Puffs Plus Lotion Facial Tissues
| Product type | Facial tissues |
|---|---|
| Quantity | Single pack |