Customer reviews for Sunbeam Heating Pad with XpressHeat, King Size

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- aky13Reviewed 3 weeks ago
Do not buy anything with this controller!
Do not buy ANY product with this controller. They fail and actually display an F after hours to weeks of use! The heating pad, itself, is wonderful...keeps its shape, does not curl. But is useless with a Failed controller.0 users found this review helpful.Originally posted on Sun Beam - Ken UReviewed 2 months ago
Good heart/poor quality
It worked great for about 6 months. Now it's just blinks f and can not be reset. Overall quality is poor.0 users found this review helpful.Originally posted on Sun Beam - Yes, I recommendMAUREENVerified purchaseReviewed 2 months agoValue Out of 5Meets expectationsOut of 5Quality Out of 50 users found this review helpful.
- Yes, I recommendSANDRAVerified purchaseReviewed 3 months agoValue Out of 5Meets expectationsOut of 5Quality Out of 50 users found this review helpful.
- Yes, I recommendSandyReviewed 3 months agoValue Out of 5Meets expectationsOut of 5Quality Out of 5
Great Heating Pad
I like that it has 6 settings and that it will automatically shut-off if left on too long.1 users found this review helpful. - pseudonymReviewed 4 months ago
Fabulous heat and features - that don't last long
So much to love about this pad - it's size, it's fully washable, it has six heat settings, it has an always-on option vs having to contantly turn it back on. So why three stars? I have eight of these pads, two bought each year over four years, and all but the brand new ones quit heating fully after about 1 1/2 years of daily use. What is a six now is about a two on the brand new ones. These are supposed to have a five year warranty but no one honors it. So I have six sigificantly reduced heat pads and two brand new ones that are awesome as the others used to be. These cost double to a comparable sized pad without always-on or fully washable, not a bargain. If these would be updated to last like new for the full five years of the so-called warranty, I'd buy them forever.0 users found this review helpful.Originally posted on Sun Beam - Yes, I recommendPatriciaReviewed 4 months agoValue Out of 5Meets expectationsOut of 5Quality Out of 5
Disappointed
Heating pad does not get hot even when the setting is at 160 degrees.4 months agoHello,<br /><br />Thank you for your feedback. We’re sorry to hear the heating pad didn’t warm properly and that the size didn’t meet your expectations. This isn’t the experience we want for our customers. We encourage you to reach out to our customer care team directly via official Sunbeam "Contact Us' or through Live Chat stating your complaint so we can help you further. We’re available Mon.-Fri. 9am – 8pm Eastern Time.<br /><br />Thank you!<br />Sunbeam Consumer Care <img src="https://s3.amazonaws.com/stratos-logos/logos/Sunbeam.jpg" alt="Sunbeam" title="Sunbeam" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> <!--[if ReviewResponse]><![endif]-->Regards,Sunbeam Brand Team1 users found this review helpful. - Reviewed 4 months agoYes, I recommendValue Out of 5Meets expectationsOut of 5Quality Out of 5
The heating pad did not heat up, will return
The heating pad for being Sunbeam did not meet my expectations. It did have the feature to stay on which I did like but did not heat up. I will be returning the item4 months agoHello,<br /><br />Thank you for your feedback. We’re sorry to hear the heating pad didn’t warm properly and that the size didn’t meet your expectations. This isn’t the experience we want for our customers. We encourage you to reach out to our customer care team directly via official Sunbeam "Contact Us' or through Live Chat stating your complaint so we can help you further. We’re available Mon.-Fri. 9am – 8pm Eastern Time.<br /> <br />Thank you!<br />Sunbeam Consumer Care <img src="https://s3.amazonaws.com/stratos-logos/logos/Sunbeam.jpg" alt="Sunbeam" title="Sunbeam" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> <!--[if ReviewResponse]><![endif]-->Regards,Sunbeam Brand Team0 users found this review helpful.
Details for Sunbeam Heating Pad with XpressHeat, King Size
| Concern | Pain relief |
|---|---|
| Form | Pad |
| Product type | Hot & cold therapy |
| Quantity | Single pack |