Customer reviews for Sunbeam Heating Pad with XpressHeat, King Size

Hello. <br /> <br />Thank you for sharing your experience with the Sunbeam Heating Pad with XpressHeat. We are truly sorry to hear that it stopped working after just a few months. We understand how disappointing this must be, especially after investing in a product you expected to last.<br /><br />We would like to help troubleshoot the issue and see if it can be resolved. Here are a few steps to try:<br /><br />- Unplug and replug the unit from both the wall and the controller, ensuring all connections are secure.<br />- Check the controller display for any error codes or blinking lights. A blinking "F" or similar code may indicate a connection or wiring issue.<br />- Try a different outlet to rule out power supply problems.<br />- Inspect the cord and pad for any visible damage or loose connections.<br /><br />Your Sunbeam Heating Pad with XpressHeat has a 5 Year Warranty.<br /> <br />If the steps above do not help, please reach out to us via our Contact Us form on our website. We're available Mon.-Fri. 9am - 5pm Eastern Time.<br /> <br />Thank you!<br />Sunbeam® Consumer Care <img src="https://s3.amazonaws.com/stratos-logos/logos/Sunbeam.jpg" alt="Sunbeam" title="Sunbeam" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> <!--[if ReviewResponse]><![endif]-->

Saludos,

Sunbeam Brand Team