Customer reviews for Swiffer WetJet Mop Starter Kit
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LOL2026Reviewed 2 weeks agoNot worth the money
Bought 3 in a row and 1 didnt work and the other only lasted a month and one lasted at least 1 year.Reply from swiffer.com1 week agoHello! I'm sorry to hear about your experience with the Swiffer WetJet devices. It’s frustrating to have inconsistent performance, especially when you purchased multiple units. The lifespan of a Swiffer WetJet can vary based on individual usage, which can make it challenging to predict how long each unit will last. We’d like to learn more about your situation and help you further. Please give us a call at (800) 742-9220. Thank you for your feedback!Regards,Customer Care0 users found this review helpful.Originally posted on swiffer.com- Disappointed101Reviewed 2 weeks ago
Second WetJet stopped working
I am very disappointed in the Swiffer WetJet. My first WetJet quit working due to the motor and now so has the second one. This time again, it’s the motor. I tried new batteries, and even cleaned out the spray nozzles. But it just won’t work anymore. I think it's only 4-5 months old.The last couple times I used it, the motor sounded like it was “dragging” or just not working right. And now, I can’t use my spare pads & cleaning solutions. Is there anything you can do?0 users found this review helpful.Originally posted on swiffer.com - Yes, I recommendIrfaunReviewed 2 weeks ago
Great product does wonders and smells great
I had an issue with my product and after contacting the swiffer team they made it stress it free to get a new one!0 users found this review helpful.Originally posted on swiffer.com - MotorlessReviewed 3 weeks ago
Lasted 3 cleans
When it works it is a good product but it is a reliability nightmare. The spray motor is prone to failure. This is the third WestJet I have purchased that has failed. Each one, has lasted less than the one it is replacing. I can’t justify replacing and I’m trying to figure out how to use my remaining solution and pads.Reply from swiffer.com2 weeks agoHello! Thank you for reaching out and sharing your experience with the Swiffer WetJet. I understand how frustrating these issues can be, especially after multiple purchases. Here are some troubleshooting steps for the spray motor: 1. Check the Batteries: Use two new AA alkaline batteries from the same package, ensuring they are inserted correctly and are not rechargeable. 2. Inspect the Unit: Confirm that all pole pieces are securely snapped together. 3. Clogged Nozzles: Gently brush the nozzles to unclog them. 4. Priming the Unit: Hold the button on the handle for several seconds until spray comes out, and squeeze the solution bottle gently while pressing the button. If these steps don’t resolve the issue, please give us a call at (800) 742-9220, so we can help you further!Regards,Customer Care0 users found this review helpful.Originally posted on swiffer.com - marissasec_8332Reviewed 4 weeks ago
Must have in every home
This does exactly what it says it will. It helps eliminate dust on lots of different surfaces and is easy to put away when not using. I would highly recommend and always have one in my closet ready to use.0 users found this review helpful.Originally posted on influenster.com - Hoppy48Reviewed 1 month ago
Not happy with having to go buy batteries .
Batteries were dead! I have to purchase batteries.Reply from swiffer.com1 month agoThank you for sharing your feedback regarding the Swiffer WetJet. I understand how frustrating it can be to find that the batteries are not working and that you need to purchase new ones. We take product quality very seriously, and your experience is not what we would expect. I encourage you to contact us at (800) 742-9220 to share your experience. Our team is here to help and ensure that you have a positive experience with our products. Thank you for your understanding!Regards,Customer Care0 users found this review helpful.Originally posted on swiffer.com - briansReviewed 1 month ago
The Wet Jet is garbage
Purchased Wet Jet on 10/5/25. It has already stopped working in less than 90 days and no more than 3-4 uses.Reply from swiffer.com4 weeks agoHello! Thank you so much for reaching out regarding this situation with your Wet Jet. We would definitely like to investigate and help you with this situation further, please contact us at (800) 742-9220. Your satisfaction is important to us, and we want to make sure we address your concerns.Regards,Customer Care0 users found this review helpful.Originally posted on swiffer.com - Yes, I recommendSandiTReviewed 1 month ago
I love my swiffer wet jet but it’s disappointed me
I have used swiffer wet jet for years I have worn out at least 3-4 but my current swiffer has a problem. The needle in the center where the solution goes came out causing a leak and I lost a whole bottle of solution. And now the bottle will suck together because it can’t get air where the needle came out. So after using I have to take the bottle out and stick the needle in so the bottle will fill with air uncollapsing itself. After years of loyal use I think I should be reimbursed or get a new swiffer wet jet.Reply from swiffer.com1 month agoHello Sandi! Thank you so much for reaching out regarding this situation with your Wet Jet, and for being a loyal Swiffer consumer. We would definitely like to investigate and help you with this situation further, please contact us at (800) 742-9220. This is not something we would expect from the product, your satisfaction is important to us, and we want to make sure we address your concerns.Regards,Customer Care0 users found this review helpful.Originally posted on swiffer.com
Details for Swiffer WetJet Mop Starter Kit
| Color | Purple |
|---|---|
| Product type | Vacuum cleaners |