Customer reviews for Thayers Alcohol-Free Rose Petal Witch Hazel Toner with Aloe Vera, 12 OZ
Scent:Unscented
How to get it
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- Reviewed 4 weeks ago
Yes, I recommendEasy to useOut of 5Long lastingOut of 5Value Out of 5Meets expectationsOut of 5Quality Out of 50 users found this review helpful. 
Yes, I recommendFAYEReviewed 4 weeks agoEasy to useOut of 5Long lastingOut of 5Value Out of 5Meets expectationsOut of 5Quality Out of 5Formula Change Now Causes Burning/Stinging
Beware if you have sensitive skin. Thayers seems to have updated their formula (adding Polysorbate 20). It caused a burning and stinging sensation upon application. I checked recent reviews on Thayers site and I’m clearly not alone.3 weeks agoHi Faye. Thank you for reaching out to Thayers. We are sorry to hear about the experience you had with the Rose Petal Witch HAzel Toner. We would like to speak with you directly about it. Please give us a call at 888-842-9371, M-F, 9am – 5:30pm, ET for assistance and provide the case #46178282. Looking forward to speaking with you. It would be helpful if you could have the product available when you call. <img src="https://s3.amazonaws.com/stratos-logos/logos/thayers.png" alt="thayers" title="thayers" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> <!--[if ReviewResponse]><![endif]-->Regards,ThayersConsumerCare0 users found this review helpful.- QuartzCanaryReviewed 1 month ago
Reformulation left my face peeling.
So so sad that this has been reformulated. It smells like chemicals now and burned my face. When I applied it, my skin felt hot tight, 20 minutes later skin is peeling ! I am allergic to so many things, but this toner used to be the one thing I could use on my skin and not have any issues. I noticed the label was different but neglected to look at the ingredients. I compared to the old bottle and then confirmed on the website. I guess I wont be using this product any more. I hope there are no more reformulations on the way. The face wash is again the only product I can use- I actually use it for shampoo and body wash too.Reply from Thayers2 weeks agoHi there. We are sorry to hear about the experience you had with the Unscented Facial Toner and would like to speak with you directly. Please give us a call @ 888-842-9371 Monday - Friday 9AM - 5:30PM EST for assistance and provide the reference # 46297231. Please have the product with you if available. We look forward to speaking with you.Regards,Thayer's Care0 users found this review helpful.Originally posted on Thayers - Yes, I recommendCrystal49Reviewed 2 months ago
Twice a day after washing my face
[This review was collected as part of a promotion.] I used my rewards points from the Thayers Ambassador program for this bottle of Unscented Toner.I wipe my face with this toner after I wash my face twice a day, and before wearing any makeup.My skin feels soft and clean after using, and the toner has multiple uses.0 users found this review helpful.Originally posted on Thayers - Yes, I recommendJANETVerified purchaseReviewed 3 months agoValue Out of 5Meets expectationsOut of 5Quality Out of 5
Very effective as a facial toner
I use the witch hazel toner in combination with hemmoroid wipes0 users found this review helpful. - Rach14Reviewed 5 months ago
Disappointed
Product is not the same. Thayers changed their formula. It’s not new look same formula. Company added questionable ingredient-polysorbate 20Reply from Thayers Natural Remedies5 months agoHi Rach14. Thank you for reaching out to Thayers and sharing your comments on the Unscented Facial Toner. Feedback from our consumers is very important to us and helps us improve all of our products! We appreciate you sharing your experience. We thank you for giving this product a try as we will be passing on your comments to others in our team. We hope you continue using our products!Regards,Consumer Care Center0 users found this review helpful.Originally posted on Thayers - AmirReviewed 6 months ago
Ingredients changed with new chemicals
They changed the ingredients and added additional chemicals and causing the skin to rash. Will return and will find a replacement.Reply from L'Oreal5 months agoHi Amir. Thank you for reaching out to Thayers. We are sorry to hear about the experience you had with the Unscented Facial Toner. We would like to speak with you directly about it. Please give us a call at 888-842-9371, M - F, 9am - 5:30 pm, ET for assistance and provide the case #43706573. Please have the product with you when you call. Looking forward to hearing from you!Regards,LeCare0 users found this review helpful.Originally posted on Thayers - VictoReviewed 7 months ago
Bad
Why you change the formula 😭 with the new formula my skin is breaking out I miss the original 😓Reply from Thayers7 months agoHi Victo! Thanks for reaching out to us regarding Thayers Unscented Facial Toner. We're sorry to hear that you had this experience and want to help. Please call us at: 1.888.842.9371, M-F,9A-5:30PM, ET and give Ref# 43137897 when calling. We look forward to hearing from you.Regards,Consumer Care Center0 users found this review helpful.Originally posted on Thayers
Details for Thayers Alcohol-Free Rose Petal Witch Hazel Toner with Aloe Vera, 12 OZ
| Benefit | Hydrating |
|---|---|
| Concern | Firming/toning |
| Form | Liquid |
| Key ingredient | Aloe |
| Product type | Facial toner |
| Scent | Unscented |
| Waterproof | No |