Customer reviews for Tide Original HE Liquid Laundry Detergent, Original Scent, 125 oz

We're really sorry to hear you had this experience with our Tide Original Scent Liquid Detergent. We know it's upsetting that the scent caused such effect on you. We also understand that scent is very subjective, but this is not the type of experience we want you to have. This change in scent could be caused by the product being exposed to extreme heat or cold, and if the product is very old this has the potential to affect the perfume. So, always store the product in a cool (but not cold), dry place. Please know, safety is our top priority, all our products are thoroughly evaluated to be safe when used as directed, so this isn’t what we would expect. Please contact us at (800) 879-8433 so we can hear more about this situation. Your satisfaction is highly important for us at Tide, and we want to keep you in our family.

Regards,

Customer Care

We're so sorry to hear you had this experience with our Tide Original Scent Liquid Laundry Detergent. We understand it must upsetting that the liquid caused such effect on you. We understand that the effects certain ingredients have on the skin varies between individuals, but it is not the type of experience we want you to go through. A great alternative for our consumers with sensitive skin, as you mentioned, is our Tide Free & Gentle Liquid, or its PODS or powder versions, which are also dye and scent-free. Please know, safety is our top priority, all our products are thoroughly evaluated to be safe when used as directed, so this isn’t what we would expect. Please contact us at (800) 879-8433 so we can hear more about this situation. Your satisfaction is highly important for us at Tide.

Regards,

Customer Care