Customer reviews for Tide Oxi Boost Power PODS Laundry Detergent Pacs, 25 ct

Thank you for reaching out regarding your experience with Tide Power PODS Ultra Oxi Boost. I understand how frustrating it can be to find residue left on your clothes after washing, and I appreciate you bringing this to our attention. There are several possible reasons why the PODS may not have dissolved completely, leading to the sticky residue you described: - Incorrect Dosing: If the PODS are not dispensed correctly, they may not dissolve fully during the wash cycle. - Load Size: Overloading the washing machine can prevent the detergent from dissolving properly. It's important to adjust the load size according to the cycle being used. For example, a normal/cotton cycle should have a hands gap between the top of the clothes and the drum. - Water Pressure: Low water pressure can affect how well the PODS dissolve. This can happen in situations where multiple appliances are running simultaneously or if there are plumbing issues. - Machine Settings: Some modern machines may not allow the PODS to dissolve properly if they are placed in a location where they do not receive enough water. To help restore your laundry, I recommend soaking the affected garments overnight in water and then re-washing them without any detergent at the highest temperature allowed by the care label. For further assistance, please feel free to contact us at (800) 879-8433. We would like to look into this issue more closely and ensure you have a positive experience with our products. Thank you for your understanding, and we hope to resolve this for you soon.

Regards,

Customer Care