Customer reviews for Tide PODS Laundry Detergent, Free & Gentle, 35 ct

Thanks for taking the time to share write to us, and for choosing Tide for the past 40 years. This surely isn't the cleaning we expect after extensive quality testing. This can typically happen if there's not enough room in your washer for these PODS™ to tumble freely however, we'd like to learn more. So we can gather some further information, could you please give us a call when you have a chance? You can reach us at (800) 879-8433.

Saludos,

Atención al Cliente

Tide Free & Gentle Liquid Laundry Detergent is designed to bring a safe, gentle, and thorough clean to your laundry, so even those with the most sensitive skin are well cared for. We're so sorry to learn about the experience you've shared! Our Safety Team works so hard to make sure every product we make is safe to use as directed. Stop using the remainder of this bottle, so you'll stay safe and comfortable. Please reach out to us at your earliest convenience, we'd like to collect further details from you about your experience and make sure you're feeling alright today. You can reach us Monday through Friday, 9:00am - 6:00pm EST, or Saturday and Sunday, 9:00am - 5:30pm EST. Our number is 1-800-879-8433. Thank you, and we look forward to hearing from you.

Saludos,

Atención al Cliente

We're so sorry to hear you developed hives, and sincerely hope you're feeling much better very soon. Please know, safety is our top priority, and we have very stringent safety checks in place to ensure our products are safe to use as directed. We would recommend you discontinue using the Free & Gentle detergent, as you've done already, and ask that you hold onto it in the event our team would like to collect it. So that we can help you further and collect more details for our Safety Team, please give us a call at (800) 879-8433.

Saludos,

Atención al Cliente

Thank you for sharing your experience with us. We strive to provide you with the best laundry experience by performing extensive quality checks. We're sorry to hear that you were having difficulties opening your container of Tide PODS™ Free and Gentle. We'll be sure to share this with our team, and if you would like to share more, please feel free to give us a call at (800) 879-8433. -The Tide Team

Saludos,

Atención al Cliente

Tide is designed to provide exceptional cleaning and we're sorry to hear this. Some tips to get the best results with your Tide PODS are: to use the recommended amount of detergent for average water hardness, a little more in very hard water, a little less in very soft water. Also, sort clothes by color and fabrics so that you can use the hottest water that is safe for the fabrics, and use the correct was cycle for the types of fabrics you are washing together. If you notice stains before washing, try pre-treating them. This should help give you the results you're looking for.

Saludos,

Atención al Cliente

Thank you for sharing your experience with us. Our team strives to provide you with the best laundry cleaning experience by putting our Tide PODS™ through many quality checks. The residue can sometimes be a result of overloading your washer. We recommend adding the pod to the back of the washer before any clothing, and ensuring not to overload your washer to allow enough room to move around and dissolve. The best way to remove any residue is to soak your clothes overnight in water, and then re-wash your clothes with no detergent. We'd like the opportunity to learn more, and would appreciate you giving us a call at (800) 879-8433. -The Tide Team

Saludos,

Atención al Cliente