Customer reviews for Cascade Platinum Plus Dishwasher Detergent Pacs, Fresh, 17 ct

We're sorry to hear that this has been your expereince, as our products go through many quality checks to ensure that you can get the best possible results with them. We'd like to mention that our products are formulated to not suds/bubble/foam too much if used according to the instructions on the package. If you've washed or soaked dishes in the sink with liquid dish detergent, be sure to rinse them thoroughly before putting them in the dishwasher as liquid dish detergent should never be used in an automatic dishwasher. Some other causes of too much sudsing/foaming/bubbling in an automatic dishwasher include: -Spilled rinse aid: always wipe it up with a damp cloth. -A leaking rinse aid dispenser: check your owner's manual or contact the manufacturer. -The door gasket not sealing the door properly -The dishwasher not being level. We hope this information is helpful. If you'd like any further assistance, please give us a call at (800) 765-5516 when you have a chance.

Saludos,

Atención al Cliente

Thank you so much for giving our Cascade Platinum Plus ActionPacs™ a try, Kris. We're very sorry to hear about your experience. While we have quality and safety checks in place, residue can be a result of several things. Firstly, please ensure that the sprayer arms in your dishwasher can move freely. Clear any obstructions that might hinder their rotation, such as food particles or debris that may have accumulated in the sprayer arm holes. Also, we recommend running the dishwasher when other household water demands, like showers or laundry, are not in use. This should remove any leftover residue, but for now, we ask that you discontinue using your pacs since they may not be up to our standard. Please call us for further assistance. We can be reached at (800) 765-5516.

Saludos,

Atención al Cliente