Customer reviews for Charmin Essentials Strong Toilet Paper, 6 Mega Rolls

We're beary sorry your toilet paper smells scented, Brittany, and we appreciate you bringing this to our attention. Your satisfaction is our priority, and you should experience a high-performing roll every time with Charmin, which doesn't include an unexpected odor. It may also help to know that we have heard from a few other consumers with a similar concern and have conducted a thorough investigation and taken corrective measures to eliminate the issue. We assure you our products are formulated with great care and are extensively and continually evaluated for the best performance and safety. We understand your frustration when you get a package like this, Brittany, and we'd like an opportunity to make this right. When you can, call us at 1-800-777-1410, M-F, 9 am to 6 pm EST, to discuss your purchase.

Saludos,

The Charmin Team

We're sorry to hear that you feel this way, and we'll be sure to share your comments with our team. We'd like to assure you that all our toilet paper goes through many quality checks to ensure that you can enjoy the go. Our Essentials line was designed to provide great quality at a good value. We'd like to learn more about your experience, and we'd be happy to answer any questions you may have. Please give us a call at (800) 777-1410 when you can.

Saludos,

The Charmin Team

We're sorry to hear you didn't enjoy the go as we expect from the many quality checks we have in place. We always have your backside, so when you have some time, please reach out to us at (800) 777-1410, so we can help as well as get more information for our Quality Team.

Saludos,

Charmin Team