Customer reviews for Clairol Nice'n Easy Permanent Hair Color

Thank you for reaching out to Clairol and giving us this opportunity to respond. We are sorry to learn of your disappointing experience with our Nice 'n Easy Pure Brunettes line. We want to let you know that consumer safety is, and always has been, our first priority and each product must meet our stringent safety and efficacy standards. Your experience is atypical and it would be helpful for our Quality Assurance team to evaluate this experience further. When you have a moment, please give us a call at 1-800-252-4765 so we can better help!

Saludos,

Clairol

Hi there! We do want to thank you for trying our Nice 'n Easy line; yet, we are truly saddened to learn that you had darker results than intended! The use of a clarifying shampoo, followed by a deep conditioner can sometimes soften a color that is too dark. We also suggest that you avoid the use of heat (ex: blow dryers, curling irons) which can further set the color in. If the clarifying shampoo does not lift out enough of the color, please call to speak with one of our hair color experts! You can contact us at 1-800-252-4765, and we would be glad to further assist.

Saludos,

Clairol

Hi there! We first would like to thank you for trying out our Nice 'n Easy line. Yet, we are truly saddened to learn that you felt it left the hair feeling greasy. We also want to mention our Nice 'n Easy line has not had a formula change. However, we did update the packaging artwork on the box earlier last year, 2024. Since there are quite a few variables to consider on the results you received, we feel it is best to speak with you directly to make the best recommendation. When you have a moment, please call us at 1-800-252-4765 and we would be glad to further assist.

Saludos,

Clairol