Customer reviews for Covergirl Perfect Point Plus Ink Gel Eye Pencil

Hello! We appreciate you taking the time to try our Perfect Point Plus Ink Gel Eye Pencil. We are sorry to hear this product was dry. This isn't the experience we wish for you, and we encourage you to reach out to our team. You can give us a call at 1-800-426-8374 or send an email via the Contact Us page on our website. We will be more than happy to help you further.

Saludos,

CoverGirl Consumer Affairs Department

We are so sorry to hear this was your experience with our Perfect Point Plus Ink Gel Eye Pencil. Consumer safety is, and always has been our first priority. So that our safety experts can better understand your experience, we ask for your assistance in calling us at 1-800-426-8374, so we can share it with our quality and safety teams. Our phone hours of operation are Monday-Friday, 8:30 AM-8:30 PM EST. We hope to hear from you.

Saludos,

Abby

Hi there! We appreciate you taking the time to try our CoverGirl Perfect Point Plus Ink Gel Eyeliner. We are sorry to learn that you are having trouble dispensing the product, as this is not the experience we would expect you to have. We value your feedback, and we will be sure to share this with the rest of our team. To dispense the eyeliner, you can twist the eyeliner pencil clockwise. The eyeliner should dispense and retract while twisting the pencil. We would love to help you further with this, so we invite you to reach out to our team at 1-800-426-8374 or by emailing us via our Contact Us page on our website. We hope to hear from you!

Saludos,

CoverGirl Consumer Affairs

We appreciate you taking the time to try our Perfect Point Ink Gel Eye Pencil. We are sorry to hear you used it two times and then had to sharpen it. We also regret to learn this product is not waterproof. This is not the experience we hope for you to have, and we will be sure to share your feedback with the appropriate teams. We encourage you to reach out to our team regarding your experience. You can give us a call at 1-800-426-8374 or send an email via the Contact Us page on our website. We will be more than happy to help you further.

Saludos,

Abby

We appreciate you taking the time to try our Perfect Point Plus Ink Gel Eye Pencil. We are sorry to hear this eyeliner does not go on easily and wears off after a few hours. This is not the experience we hope for you to have, and we will be sure to share your feedback with the appropriate teams. We suggest trying our Exhibitionist 24HR Kohl Eyeliner instead. This is no ordinary eyeliner. The gel formula of this eyeliner glides on smoothly and applies effortlessly for a "just applied" look that lasts all day! Use the smudge tip to create a smokey eye or use the precision tip to tightline your lashes. The rich, bold jewel tones and metallic shades will add an extra pop to any makeup routine. You've never seen such intense color last this long before with this waterproof eyeliner formula. We hope you give it a try! If you have any other questions or comments, please let us know. You can give us a call at 1-800-426-8374 or send an email via the Contact Us page on our website. We will be more than happy to help you further.

Saludos,

Abby

We regret to learn of your disappointment with the discontinuation of our Perfect Point Plus Eyeliner in the shade Grey Khaki. We understand how disappointing it can be when a favorite product or shade is no longer available, but hope you can understand that sound business practice dictated the discontinuation of this product. Consumer preferences are important to us, and we continually introduce new products as a result of consumer feedback. In this regard, please be assured your comments will be shared with our Marketing Executives for their review and benefit. If you have any other questions or comments, please let us know. You can give us a call at 1-800-426-8374 or send an email via the Contact Us page on our website. We will be more than happy to help you further.

Saludos,

Abby