Customer reviews for Old Spice Total Body Deodorant Aluminum Free, Vanilla Shea Butter, 3 OZ

Thank you for your review on Old Spice Total Body Deodorant in Vanilla and Shea scent. We appreciate your loyalty to our products. However, we are sorry to hear about your recent experience. Your report is unexpected and we will share your comments with the rest of the team. As you likely already know, deodorants protect against odor by killing odor causing bacteria, but don’t control wetness. For wetness and odor control, we recommend an antiperspirant deodorant combination. The level of protection provided by a product depends on body chemistry. Changes in diet, activity levels or stress may affect the performance of the product. Our testing has shown that it may take up to two weeks to adjust to a new product before getting the fullest level of protection. Please feel free to call us at (800) 677-7582 or email us through our Contact Us page for further assistance.

Regards,

Customer Care

Thank you for your review on Old Spice Whole Body Aluminum Free Deodorant in Vanilla Shea Butter. We appreciate your loyalty to our products. However, we are saddened to hear you did not get the desired results. Your report is unexpected and we will share you comments with the rest of the team. As you likely already know, deodorants protect against odor by killing odor causing bacteria, but don’t control wetness. For wetness and odor control, we recommend an antiperspirant deodorant combination. The level of protection provided by a product depends on body chemistry. Changes in diet, activity levels or stress may affect the performance of the product. Our testing has shown that it may take up to two weeks to adjust to a new product before getting the fullest level of protection. So, reapplication may be necessary in the first few weeks. Please feel free to call us at (800) 677-7582 or email us through our Contact Us page for further assistance.

Regards,

Customer Care

Thank you for your feedback on Old Spice Total Body Deodorant in Vanilla &#43; Shea scent. We are happy to hear you find the scent pleasant. However, we are sorry to hear you did not get the desired results. This is not the experience we want you to have and we will share your comments with the rest of the team. As you likely already know, when it comes to odor protection, individual factors such as body chemistry, diet, stress, and activity level can affect the product&#39;s performance. Deodorants reduce bacteria but do not reduce sweat. For wetness control and odor fighting, we recommend an antiperspirant/deodorant combination. Our testing has shown that it may take up to two weeks to adjust to a new product before getting the fullest level of protection. So, reapplication may be necessary in the first few weeks. Please feel free to call us at (800) 677-7582 or email us through our Contact Us page for further assistance. <img src="https://s3.amazonaws.com/stratos-logos/logos/OldSpice.png" alt="OldSpice" title="OldSpice" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> <!--[if ReviewResponse]><![endif]-->

Regards,

Old Spice

Thank you for letting us know about your experience with our Old Spice Vanilla Shea Butter Total Body Deodorant. We are very sorry to hear that there were stains left on your shirts, and we&#39;re glad you brought this to our attention. Sometimes this can occur if too much deodorant is applied, so we recommend trying to use a little less for better results. Please feel free to reach out to us at 800-677-7582 or through our Contact Us page at OldSpice.com so we can assist you further! <img src="https://s3.amazonaws.com/stratos-logos/logos/OldSpice.png" alt="OldSpice" title="OldSpice" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> <!--[if ReviewResponse]><![endif]-->

Regards,

Old Spice

We appreciate your feedback on our Old Spice Total Body Vanilla and Shea Aluminum Free Stick Deodorant. We're so glad that you enjoyed the product's fragrance. However, we are sorry that you don't get the long lasting odor protection that you need. That's not the kind of news we expect from our consumers but just know we are handling this with the rest of our Old Spice team. As you may know, the level of odor protection depends on your body chemistry. Changes in your diet, stress, and activity levels may also affect the product's performance. It may be helpful to know that odor is caused by bacteria in the presence of sweat. While our formula was designed to protect odor, it isn't designed to prevent sweat. Sweat is the body's process for temperature regulation therefore, we do not want to prevent this natural process. Using an antiperspirant for your underarms would be best as it does prevent sweat and odor. We'd like to offer some other products that may meet you needs. When you have the time, please write to us through our Contact Us page so we can better assist you.

Regards,

Customer Care