Customer reviews for Sony CRE-C10 Self-Fitting OTC Hearing Aids

Sony CRE-C10 Self-Fitting OTC Hearing Aids
Oferta $699.99
$699.99$799.99
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  • Ruvelson
    Compra verificada
    Reviewed 4 months ago

    RESPONSE TO EMAIL DIRECTING ME TO CONTACT (CALL) 7

    I called as directed during usual business hours today (8/10/2024). but the recording was to the effect that your offices are closed. The website did not help. Case #08878575
    Reply from sony.com
    Hace 3 meses
    Hi Ruvelson! I'm sorry to hear you experienced difficulty reaching us on Saturday, 8/10/2024 when we were not open. Please consider giving our excellent Sony OTC support team a second chance to resolve your concern. Our contact information, days and hours of operation can be found here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=otcha Regards, Erin
    Saludos,
    Sony North America Customer Support
    0 users found this review helpful.
    Originally posted on sony.com
  • Sí, recomiendo
    CliffA
    Compra verificada
    Reviewed 1 year ago

    Excellent OTC hearing aid

    I'm not a big fan of hearing aids. Got one 5 years ago and was disappointed in it despite being professionally fit by an audiologist. very expensive and did not seem to correct hearing well. Bought the CREC10, had difficulty synching it with my phone. your customer service person worked with me a while and determined that the hearing aid was not working and sent a replacement. Got the replacement and it works. I'm very pleased. Still getting used to it but find I am able to hear higher pitched conversation. This was a very good OTC purchase,
    Reply from sony.com
    Hace 11 meses
    Hi CliffA! Thanks so much for taking the time to review Sony CRE-C10 OTC hearing aids. We are pleased to learn that you received successful and productive troubleshooting from our customer support team. How wonderful that you've noticed an improvement in your hearing! We are delighted that you've placed your trust in Sony for your hearing healthcare journey. Regards, Erin
    Saludos,
    Sony North America Customer Support
    0 users found this review helpful.
    Originally posted on sony.com
  • Sí, recomiendo
    Nvmos
    Compra verificada
    Reviewed 1 year ago

    The Answer for Moderate Hearing Loss

    I had custom-fitted hearing aids that cost a lot, but failed frequently. Once the warranty expired, I was faced with paying for the constant repairs myself or finding a new solution. The Sony self-fitting hearing aids came on the market at the perfect time! While slightly more visible than my old custom set, there is nothing obvious about them. The set up was relatively easy. More than that, it was much more customized to the specifics of my hearing loss than I had expected. In fact, it's more sophisticated than the adjustments I could make with my very expensive custom ones. But the best part is the quality of the sound! Putting them in my ears is like breaking the surface of water; suddenly all the sounds are crisp and clear and detailed, especially voices. These hearing aids are actually better at this than my old ones (which an audiologist had to adjust every time I took them back). I can't recommend them highly enough. Thank you, Sony, for this remarkable technology! (Yes, I'm a real person and this is my real experience. I just love them that much.) One piece of advice: Make sure you dehumidify them (every night). An investment in a power hearing aid dehumidifier will protect your investment (something the audiologists never told me until it was too late.)
    Reply from sony.com
    Hace 11 meses
    Hi Nvmos! We are delighted to learn about your exceptional experience using Sony OTC hearing aids! It's wonderful that you've noticed a crisp and clear sound quality and that you've had a great experience using these devices. Thank you so much for your thorough review and your trust in Sony during your hearing healthcare journey! Regards, Erin
    Saludos,
    Sony North America Customer Support
    0 users found this review helpful.
    Originally posted on sony.com
  • Sí, recomiendo
    Brinda 64
    Compra verificada
    Reviewed 1 year ago

    Great hearing aids

    My daughter bought these fort me a month ago and I love them
    Reply from sony.com
    1 year ago
    Hi Brinda 64, We are so happy to hear the you've been so pleased with your new Sony OTC hearing aids! Thank you so much for trusting Sony to be a part of your hearing healthcare journey. -Erin
    Saludos,
    Sony North America Customer Support
    0 users found this review helpful.
    Originally posted on sony.com
  • Sí, recomiendo
    Trinity43
    Compra verificada
    Reviewed 1 year ago

    Just what I needed

    Bought this after doing extensive searching and reviewing. I wear glasses, use a hairband and wear a mask. I did not want hearing aids that go over my ears. A lot of the OTC hearing aids are big. Tried one pair and could not get used to them, made my ears sore and they also did not have any means of adjustment. Though they advertised them as hearing aids, they seemed just to be sound amplifier. These hearing aids from Sony have the capability for me to adjust sound per occasion which I like very much. They are also small and fit into my ear nicely. It did take some time to get used to them, but after while my ears got used to them and were no longer sore. I feel they were worth the price and saved me from going to an audiologist. The only negative that I have is that they say in description that battery should last 70 hours. I wear mine 8 hours a day and have to change the battery after about 7 days which gives me 56 hours.
    Reply from sony.com
    1 year ago
    Hi Trinity43! Thanks so much for your 5-star review of Sony CRE-C10 OTC hearing aids! We are so glad to learn that you've found these hearing aids to be comfortable and easy to use with glasses, hairband, and a mask. It's wonderful that you've found the sound quality to be exceptional in a variety of listening situations. Thank you for trusting Sony on your hearing healthcare journey! -Erin
    Saludos,
    Sony North America Customer Support
    0 users found this review helpful.
    Originally posted on sony.com
  • Sí, recomiendo
    Crabby Bob
    Compra verificada
    Reviewed 1 year ago

    excellent product

    Purchased this product to help with minor hearing loss. Product works as advertised, easy to insert, change batteries and change soft tips. Would and have recommended these to family and friends. Good value, easy to use, makes life a fair bit better.
    0 users found this review helpful.
    Originally posted on sony.com
  • Sí, recomiendo
    Mandolin Fan
    Compra verificada
    Reviewed 1 year ago

    Good choice for basic hearing loss due to aging

    Got these OTC hearing aids after being tested for my hearing profile. I had no special issues, just a sharp drop-off in hearing from about 4k hz on up, with some hearing recovery at very high frequencies. I have only briefly tried audiologist hearing aids, so am not an expert, but these dramatically improved my basic hearing weaknesses. The app to set them up seems to do everything a professional does to fit/personalize hearing aids. I appreciate being able to adjust the bass/treble balance - many environments have loud trebly background noise and I can filter some of that out. They fit pretty well, and I have tried both small and medium rubber sleeves (the small size that came on the units worked best). Some hearing aids have audio processing to clarify voices against background noise; that would be nice to have as well. I am pretty well accustomed to these now, and when I remove them the world seems muffled: I was missing out on a lot. I play a couple of musical instruments and have discovered that I was not really hearing their true sound.
    0 users found this review helpful.
    Originally posted on sony.com
  • Sí, recomiendo
    Keith_A
    Compra verificada
    Reviewed 1 year ago

    Very small, almost invisible.

    The Sony CRE-C10 hearing aids were just what I needed - very small, nearly invisible and corrected my hearing deficiencies. The control application on my smartphone works well, I just wish I could save a couple different sound profiles and switch between them for different sound environments...
    Reply from sony.com
    1 year ago
    Hi KeithA! Thank you for taking the time to review Sony CRE-C10 OTC hearing aids. We are so pleased to hear you've found the Hearing Control app easy to use. Thanks for your feedback regarding using various sound profiles. We will be sure to pass this along! -Erin
    Saludos,
    Sony North America Customer Support
    0 users found this review helpful.
    Originally posted on sony.com
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Details for Sony CRE-C10 Self-Fitting OTC Hearing Aids

Especificaciones
CaracterísticasRegulable
Tipo de productoAudífonos
Cantidad1-60 u.