Customer reviews for Burt's Bees Detoxifying Biocellulose Gel Mask with Charcoal and Green Tea

Burt's Bees Detoxifying Biocellulose Gel Mask with Charcoal and Green Tea
$4.99
Prices may vary from online to in store

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  • Yes, I recommend
    Reviewed 5 months ago
    3
    Easy to useOut of 5
    3
    Value Out of 5
    4
    Meets expectationsOut of 5
    4
    Quality Out of 5

    Very Thick Gel Masque

    I used this for just one time. It is OK, but it is a little heavy, and a little too big so it's not going to comfortably fit on many peoples' faces, unless some edges are trimmed off with scissors, so the masque will better fit onto the face.
    1 users found this review helpful.
  • JJar
    Reviewed 6 months ago

    When you read the directions......

    For the people who are giving this 1-2 stars because it didn't fit. You have to read the directions, lol. The mask is in between the blue mesh covers and will stick if you do it right. I have to say, I have never used a sheet mask before but this is just what my face needed! Love Burt's Bees products!
    0 users found this review helpful.
    Originally posted on burtsbees.com
  • Nati
    Reviewed 6 months ago
    1
    Meets expectationsOut of 5

    Awful mask for face

    This mask leaves blue stains on the face, too small circles for eyes; the mask does not fit the cheeks and chin
    6 months ago
    Thanks for letting us know that our Detoxifying Biocellulose Gel Mask with Charcoal and Green Tea left a residue and wasn’t a perfect fit. We’re sorry about this and hope you’ll allow us to help. So we may, please call us at 800-849-7112 using #250916-000561. We’re here to help. Alexandrea from The Burts Bees Team <img src="https://s3.amazonaws.com/stratos-logos/logos/BurtsBees.png" alt="BurtsBees" title="BurtsBees" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> <!--[if ReviewResponse]><![endif]-->
    Regards,
    BurtsBees
    0 users found this review helpful.
  • Yes, I recommend
    WENDY
    Verified purchase
    Reviewed 6 months ago
    3
    Easy to useOut of 5
    1
    Long lastingOut of 5
    3
    Value Out of 5
    2
    Meets expectationsOut of 5
    2
    Quality Out of 5
    0 users found this review helpful.
  • Yes, I recommend
    Tanya
    Reviewed 7 months ago
    4
    Easy to useOut of 5
    4
    Long lastingOut of 5
    5
    Value Out of 5
    5
    Meets expectationsOut of 5
    4
    Quality Out of 5

    Peel off outer pieces!!

    The gel mask is in between the green felt? outer pieces. I used it for the first time last night and my skin feels GREAT!
    3 users found this review helpful.
  • Lisa B
    Reviewed 7 months ago
    1
    Meets expectationsOut of 5

    Waste of money

    The mask wouldn’t adhere or fit the contours of my face at all. It kept falling off even while sitting reclined and lying down. Even if the mask sheet itself was decent, the product didn’t do much. Or even anything at all for me. Very disappointed
    7 months ago
    Hello, Lisa. We’re sorry to hear that our Detoxifying Biocellulose Gel Mask with Charcoal and Green Tea didn’t meet your needs, and we want to help. So we may, please call us at 800-849-7112 using #250905-000623. We’re eager to hear from you. Alexandrea from The Burt’s Bees Team <img src="https://s3.amazonaws.com/stratos-logos/logos/BurtsBees.png" alt="BurtsBees" title="BurtsBees" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> <!--[if ReviewResponse]><![endif]-->
    Regards,
    BurtsBees
    0 users found this review helpful.
  • Reviewed 8 months ago
    1
    Meets expectationsOut of 5

    Use at your own risk.

    Made my face breakout. Something that hasn’t happen in over 10yrs….smh
    8 months ago
    Thanks for letting us know about this, Alba, and we&#39;re sorry to learn that our Detoxifying Biocellulose Gel Mask with Charcoal and Green Tea didn&#39;t work well for you. So we can help, please call us at 800-849-7112 using #250806-000465. We look forward to your call. Alexandrea from The Burt&#39;s Bees Team <img src="https://s3.amazonaws.com/stratos-logos/logos/BurtsBees.png" alt="BurtsBees" title="BurtsBees" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> <!--[if ReviewResponse]><![endif]-->
    Regards,
    BurtsBees
    0 users found this review helpful.
  • Yes, I recommend
    Melinda
    Reviewed 8 months ago
    4
    Easy to useOut of 5
    2
    Long lastingOut of 5
    5
    Value Out of 5
    2
    Meets expectationsOut of 5
    2
    Quality Out of 5

    Does not stay on face had to keep pressing down

    It smells nice and Burt’s bee has great stuff but this mask does not stay on
    0 users found this review helpful.
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