Customer reviews for Cascade Platinum ActionPacs Dishwasher Detergent Pods, Fresh

Thanks for leaving your review, Truth is truth. Please know that all our products are quality-tested many times before you get them, so we're sorry to read this. You might want to check your dishwasher's filter and sprayer arms to make sure they're not clogged. Also, dish/cookware made of cast iron and plastic can absorb odors. If certain items always pick up an odor, they could be old or worn to the point of being porous, which can cause the detergent scent to be more easily absorbed into the surface. We recommend washing these items by hand. You're welcome to call us at (800) 765-5516 for more help!

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Atención al Cliente

Thank you for sharing your feedback on our Platinum Plus tub. We understand and share your concern for sustainability, and are always looking to improve our products for the future, so feel free to give us a call at 1-800-765-5516 if you'd like to learn more about our sustainability efforts, or if you have additional feedback for us.

Saludos,

Atención al Cliente

We always expect you'll be smiling at the beautiful shine you're getting from your Cascade Platinum ActionPacs with Fresh scent, and not having the sadness you've described. It may help to know that some materials, such as cast iron and plastic, can absorb odors. If certain items always pick up an odor, they could be old or worn to the point of being porous. This can cause the scent of the detergent to be more easily absorbed into the surface, and these items should be washed by hand. It may be possible to remove the scent from the dishes. Fill both detergent dispensers with white vinegar. If dishwasher isn't designed with dispenser cups, put two cups of white vinegar in a non metallic bowl and place it on the bottom rack of the dishwasher. Then, REMOVE ALL METAL ITEMS from the dishwasher. (Vinegar is too acidic for metal items, but is safe for stainless steel dishwasher interiors.) Run one wash cycle without adding any detergent. Let us know how this goes by calling us any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1-800-765-5516.

Saludos,

Atención al Cliente