Customer reviews for Cascade Platinum ActionPacs Dishwasher Detergent Pods, Fresh

We're sorry to hear your dishes weren't left spotless like we expect from the many quality checks we have in place. To get the best results, be sure your water is at least 120 degrees Fahrenheit/49 degrees Celsius. Also, when loading the machine, be sure all items will get the full spray and that your spray arms aren't blocked. We'd like to get more information to help, as well as share your experience with our Quality team. When you have a minute, please get in touch with us at (800) 765-5516.

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Atención al Cliente

We wouldn't expect Cascade to impart the taste of the dishwashing soap into food or drink, and we're very sorry to learn about your experience. Please know, our Safety Team works very hard to ensure all of our ActionPacs meet our high standards, so what you've described isn't what we expect. If your dishes are retaining the scent of Cascade, it may be a sign that the soap isn't completely getting rinsed off, or if the dishes have become porous. If certain items always pick up a flavor, they're probably worn to the point of being porous and should be washed by hand. Additionally, it might help to know that cast iron and plastic items can absorb flavors. Try removing the smell by soaking your dishes in hot water with some distilled white vinegar added to it. For your safety in the kitchen, it might be best to stop using Cascade Platinum ActionPacs, but give Cascade Free & Clear a try, as it has the lightest scent of all Cascade dishwashing soap. Please, give us a call for more help with this purchase. We're here Mondays through Fridays, from 9 AM to 6 PM, EST. Our number is 1 (800) 765-5516.

Saludos,

Atención al Cliente