Customer reviews for Dawn Platinum Dishwashing Liquid Dish Soap Refreshing Rain

Thank you for taking the time to share your feedback with us! Dawn products undergo thorough testing to ensure they're always safe for use as directed, and we do extensive research when we design our scents to be able to meet the needs/preferences of our consumers, so we're sorry to hear that you're unhappy with the scent of your Dawn Platinum, and that it gives you a headache, as this is very unexpected and not the experience we want you to have when using our products. If you're concerned with how the product is affecting you and haven't discontinued use, please do so moving forward. Your satisfaction is important to us, and we'd like to learn more, so that we can offer you further assistance with this. Please hold on to your Dawn, if possible, and give us a call at (800) 725-3296, any time from 9:00AM-6:00PM EST Monday-Friday, so we can help!

Saludos,

Atención al Cliente

We're sorry to hear that ypu're not a fan of this scent, as a lot of thought goes into creating features that we think you'll like. However, we certainly understand that preferences can vary, and your feedback will be passed along. If you'd prefer a different scent, please give another Dawn version a try. You're always welcome to give us a call at (800) 725-3296 if you'd like any further assistance.

Saludos,

Atención al Cliente

We're sorry to hear that a loyal Dawn fan like you feels this way, as we can assure you that a lot of thought goes into creating features that we think you'll like. We'd like to mention that we haven't made any recent changes to the scent of our Dawn Platinum Fresh Rain. While we did change the name from Refreshing Rain to Fresh Rain in February 2024, this was a name change only. Your comments will be shared with our team, and we suggest giving another Dawn version a try if you'd prefer a different scent. You're always welcome to give us a call at (800) 725-3296 if there's anything more we can assist you with.

Saludos,

Atención al Cliente

We're sorry to hear you aren't enjoying this bottle of Dawn. With the many health and safety tests this dish soap has undergone, this isn't the result we expect. Your well-being is very important to us, so we hope you're feeling better now. If you haven't already, we recommend that you discontinue using this bottle. So our Safety Team can make sure you're ok, we ask that you please give us a call at (800) 725-3296.

Saludos,

Atención al Cliente

We're very sorry you're unhappy with one of our updated Dawn scents, Jojo. When we design and update our products, we do extensive research and consumer testing to create features that we think you will love. We know that scent preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so we'll be sure to share your comments on this with the rest of our team. We'd like to help more, and tell you about our Free & Clear Unscented Dish Soap, so please give us call at (800) 725-3296.

Saludos,

Atención al Cliente

Your long-time loyalty means a lot to us, and we're very sorry for your disappointment with the Dawn Original Dishwashing Liquid scent change. This is the first scent change for Dawn Original in over 10 years, but please be assured that we value your feedback greatly and are sharing it with the rest of our Dawn Team. Consumer feedback is vital in helping us improve our products and ensuring that we deliver the best possible experience to our consumers; it's also instrumental in guiding the Dawn Team as they continue to work on future innovations. We'd like to learn more about your experience, try to make things right, and tell you more about our Dawn Free & Clear version that offers our lightest scent. Please give us a call at (800) 725-3296 so we can help you best.

Saludos,

Atención al Cliente

Thank you for bringing this to our attention, and we hope you're feeling much better. Our Dawn products are put through rigorous safety tests to ensure they're safe for use. We understand that scent sensitivity can vary from person to person, and we're sorry to hear you were feeling sick from your Dawn Platinum Green Papaya. If you have not done so, we recommend discontinuing use. We want to learn more about your experience, please give us a call at (800) 725-3296, anytime from 9:00AM-6:00PM EST.

Saludos,

Atención al Cliente