Customer reviews for Ivory Bar Soap

Thank you for reaching out about Ivory Gentle Bar Soap. We are sorry to hear of your disappointment in your recent purchase. Your report is unexpected so we will be sharing your comments with the Health & Safety Team and the rest of the Ivory Team. Pleas know, safety is our highest priority and all of our products are tested and proven to be safe when used as directed. However, we do realize some consumers may have personal sensitivities and may be unable to tolerate an ingredient or formulation. If you haven't already done so, we recommend discontinuing use of the product. We'd love to hear more about your experience, so please give us a call at (800) 395-9960 or email us through out Contact Us page.

Saludos,

Atención al Cliente

We appreciate your feedback on Ivory Gentle Bar Soap Original Scent. We certainly appreciate your loyalty to our products. We are sad to hear you are disappointed with your recent purchase. We truly expected you to get the same great benefits you've always received from our Ivory Bar Soap. Rest assured, we will be sure to share your comments with the rest of the team. We'd like you to know, the Ivory Bar is now made with plant-based cleansers and still conducts no animal testing on any of our products. Please feel free to call us at (800) 395-9960 or email us through our Contact Us page.

Saludos,

Atención al Cliente

Your loyalty has been more than appreciated and we'd like to thank you for getting in touch about our Ivory Original Gentle Bar Soap. There's nothing we love more than being part of such wholesome memories with your family and it's so upsetting to hear that you've been dissatisfied with the new formulation. We truly wanted you to have the same great experience you've had over the years but we understand how disappointing change can be. Please know that we will be sharing your comments with the appropriate people on our team. We would like to hear more from you. When you have the time, please write to us through our Contact Us page so we can better assist you.

Saludos,

Atención al Cliente

We appreciate your feedback on the Ivory Original Bar Soap and your loyalty! We're so sorry to hear you are unhappy with the formula change. Back in 2023 we switched from Animal based cleansers to plant-based cleansers, which has slightly altered the scent, and we have also added Tetrasodium Etidronate and Titanium Dioxide. The process in which it is produced has changed as well and now requires less water, which in turn makes it more dense, which results in it no longer floating; however, it is still 99.44/100% pure and is still very safe to use even if it doesn't float! Please feel free to reach out to us through our Contact Us page at Ivory.com or give us a call at 800-395-9960 so we can assist further!

Saludos,

Atención al Cliente

Thank you for your feedback on Ivory Original Gentle Bar Soap. We are sorry you are disappointed with the change and we will be sure to share this with the rest of our team. We truly expected you to get the same great benefits you've always received from our Ivory Bar Soap. The Ivory Bar is now made with plant-based cleansers and still conducts no animal testing on any of our products. It is still free of dyes and heavy perfumes, however, unscented products may contain a very light fragrance to mask the natural smell of the ingredients. In some products like bar soaps, these natural ingredients do not smell pleasant so it is necessary to add a very small amount of light fragrance to make the product more enjoyable to use. Please feel free to call us at 800- 395-9960 or email us through our Contact Us page.

Saludos,

Atención al Cliente