Customer reviews for L'Oreal Paris Lineur Intense Brush Tip Liquid Eyeliner

L'Oreal Paris Lineur Intense Brush Tip Liquid Eyeliner
$13.49
Los precios en línea puede ser diferentes a los precios en tiendas
Color:
Negro

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  • Sí, recomiendo
    Reviewed 3 weeks ago
    1
    Valor De 5
    1
    Cumple mis expectativasDe 5
    1
    Calidad De 5

    Change back to the original version!!!

    Have used this eyeliner as my one and only for more than 10 years. The new formula has caused excessive irritation on my lash line causing my lashes to be infected and fall out. I now have to add false eyelashes. How disappointing that you sacrificed my eyes to make another dime on a cheaper new formula.
    2 weeks ago
    Hi there! We are sorry to hear about the experience you had with Lineur Intense Brush Tip Liquid Eyeliner. We would like to speak with you directly about it. Please give us a call at 1-800-322-2036 M-F 9am-5:30pm ET and provide the reference #. Looking forward to speaking with you. <img src="https://s3.amazonaws.com/stratos-logos/logos/Loreal.png" alt="Loreal" title="Loreal" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> <!--[if ReviewResponse]><![endif]-->
    Saludos,
    L'Oreal Paris Product Expert
    0 users found this review helpful.
  • MAPLES78
    Reviewed 1 month ago

    Favorite eyeliner

    My favorite eyeliner for 25 years! I've had some recent issues with frayed or short brushes but overall a staple for years. Please do not discontinue!!
    0 users found this review helpful.
    Originally posted on lorealparisusa.com
  • Reviewed 3 months ago
    3
    Cumple mis expectativasDe 5

    For advanced users

    I've been doing makeup on myself for over 20 years. This eyeliner is very hard to work with. It's very precise. It is not for beginners!! Color is very good though and it's not fading through the day.
    0 users found this review helpful.
  • zuggy
    Reviewed 3 months ago

    Please bring back washable version

    For many years, I have used this product and enjoyed it. Its tip is perfect and makes applying the line very easy. However, it seems that the formula has changed. It is now smudge proof. In the past, it was washable and preferable (in my opinion). The smudge proof formula creates little black "flecks" on my face as the day goes by and I have to use a makeup remover product to remove them. I wish I could find your original washable product again.
    Reply from lorealparisusa.com
    Hace 3 meses
    Hello zuggy.- Thanks for trying out our Lineur Intense Brush Tip Liquid Eyeliner. Your feedback is really important to us. We will surely be passing your comments along to our team. Thanks again for sharing! We hope you continue to try all of our products.
    Saludos,
    Consumer Care Center
    0 users found this review helpful.
    Originally posted on lorealparisusa.com
  • AngG
    Reviewed 4 months ago

    CHANGE THE FORMULA BACK!!!!!! PLEASE!!!!

    I've been using this for 30 years. It would stay on all day without melting or smudging. Removing was a dream, it would chunk off in cold water. I thought the last tube i bought was defective. It was very difficult to remove and so irritating to delicate eyelid tissue. I was so embarrassed one day at work it totally melted all over the upper part of my lid like a racoon. NEVER IN 30 YEARS HAD THAT HAPPENENED!!!!!!! I see from all the reviews from loooong time users that I'm not alone. And you've also fouled up my tried and true telescopic lengthening mascara. It's even more of a nightmare to remove. It used to wash off on cold water too. Between the two I've had contact dermatitis. I'm begging you to change them back, ESPECIALLY THE EYELINER!!!!! I'd like to speak with someone about this!
    Reply from lorealparisusa.com
    Hace 3 meses
    Hello AngG! Thank you for sharing your experience with our Lineur Intense Brush Tip Liquid Eyeliner. We're sorry to hear that you don't love this product! Feedback from our consumers is very important to us and helps us improve all of our products. We hope you will continue to explore our products with complete confidence and satisfaction. If you would like to speak to us directly, please call us directly at 1-800-322-2036 M-F 9am-5:30pm ET.
    Saludos,
    Consumer Care Center
    0 users found this review helpful.
    Originally posted on lorealparisusa.com
  • kandie50
    Reviewed 4 months ago

    too harsh, bold and hard to remove

    I agree with several others. I have used this basic eyeliner for years and like the the brush for the effect I want. BUT now the new formula though it doesn't smear, is very hard to get off and gives a more intense effect than I like. I feel like I am tugging my eye lid just to clean it off. Wish you offered the classic formula too. I know todays style may be more intense and bolder eyeliner but I am set in my ways and don't like the change. I really like the Regenerist moisture cream and other Loreal products.
    Reply from lorealparisusa.com
    Hace 3 meses
    Hello kandie50. Thank you for giving Lineur Intense Brush Tip Liquid Eyeliner a try. We are sorry to hear that it did not meet your expectations. We appreciate your feedback because the opinion of our consumers are important to us. We assure you we will be passing your comments along for consideration.
    Saludos,
    Consumer Care Center
    0 users found this review helpful.
    Originally posted on lorealparisusa.com
  • Anne
    Reviewed 4 months ago

    Safety Issue with eyeliner clumping.Hard to remove

    Please change back to previous formula. The current Intense Liquid Eyeliner, no longer removes with ease. It leaves clumps on my eye. This week one of those clumps moved under my eyelid and I was up all night trying to stop the pain and remove it with eye drops! I finally put a warm damp washcloth across my eyes and laid in bed until I could fall asleep. When I got up I found the black eyeliner clump in the corner of my eye and removed it.Have used this product daily for decades and now I need to find something else. This is a safety issue and needs to be resolved quickly.PLEASE NOTE I AM NOT IN U.S. BUT IN CANADA. Looks like I need to check the US citizen box for this to be submitted though. I am in British Columbia where I purchased the product.
    0 users found this review helpful.
    Originally posted on lorealparisusa.com
  • Josie
    Reviewed 5 months ago

    Difficult to remove

    Ive also experienced a difficulty in removing this eyeliner from my eyelids. It leaves clumps on my face and it is so difficult to remove! I thought it was a bad batch so I bought another which clumped up after only a few uses. So I bought a third one and it also clumps up on the brush too. I am so disappointed because I have been using it for over 25 years! Now I have been looking for a different brand for a brush eyeliner as I can no longer use your product if I cant get it to come off easily. The product is not the same! Why did you choose to change the formula?
    Reply from Customer Care Center
    Hace 5 meses
    Hello there! Thank you for loving our Lineur Intense Brush Tip Liquid Eyeliner, and we are sorry you are disappointed with the current results. The opinions of our consumers are important to us when making decisions about our products. Your feedback will be shared. We recommend trying our Infallible Grip Precision Felt Waterproof Eyeliner. A felt tip and easy grip allows for precise and controlled strokes, which glide on smoothly. We hope you give it a try!
    Saludos,
    L'Oreal Paris
    0 users found this review helpful.
    Originally posted on lorealparisusa.com
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