Customer reviews for L'Oreal Paris Voluminous Original Waterproof Mascara
Color:
Carbon Black
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ela25Reviewed 2 days agoSevere Allergic Reaction!!!!
I was so excited to use this mascara again since it used to be my daily driver. When I applied it, it went on so smoothly and I was so excited for how it made my lashes look. Within 20 minutes I started feeling the burning and itching sensation. I thought I had allergies, so didn't think to take it off or that it had anything to do with the mascara. When I took it off at the end of the day, the mascara had gotten in my eyes, making the rash and itch even worse. I woke up the next day with my eyes almost sealed shut from the swelling and the itching was so bad. My eye lids were so swollen as well as my under eyes even down to my cheeks and nose. It has been an incredibly uncomfortable 48 hours since I applied the mascara. I finally made the connection that the only new thing in my routine was this mascara so it was 100% sure it was an allergic reaction to this mascara. Based on several reviews/forums online, it sounds like it's a common occurrence.0 users found this review helpful.Originally posted on lorealparisusa.com- DaniReviewed 2 days ago
Not like the original!
This mascara is awful. I've used this in the past, but it's not even close to the same (new formula?). It was clumpy, dry, and made my eyelashes very brittle and break. I thought maybe I bought one that was old, but I looked up reviews and my experience seems to be the consensus.Reply from L'Oreal2 days agoDani. There ! Thank you so much for sharing your experience with our Waterproof Mascara. We are sorry to hear that this product did not meet your expectations. Feedback from our consumers are important and helps us improve our products. We will share this information with our production and development teams.Saludos,LeCare0 users found this review helpful.Originally posted on lorealparisusa.com - cbbbReviewed 5 days ago
Bring back the original please
Used to love this mascara but now can only find it I 9x 11x 15x and it clumps and irritates my eyes. Would love the original back. I would tell everyone it's the best mascara but now I'm at a loss.Reply from L'Oreal5 days agoHi cbbb. There ! Thank you so much for sharing your experience with our Waterproof Mascara. We are sorry to hear that this product did not meet your expectations. Feedback from our consumers are important and helps us improve our products. We would love to make this right please call our toll free number at 1-800-322-2036,1 M-F 9:00 am - 5:30 pm ET.Saludos,LeCare0 users found this review helpful.Originally posted on lorealparisusa.com - Reviewed 1 week agoSí, recomiendoFácil de usarDe 5DuraderoDe 5Valor De 5Cumple mis expectativasDe 5Calidad De 5
Loveeeee
I love this mascara!! Like it’s not tacky it’s so nice0 users found this review helpful. - CarolReviewed 2 weeks ago
Eh
Why, why, why would you change the formula? It went from the best tmascara to eh. Please bring the original back!0 users found this review helpful.Originally posted on lorealparisusa.com - MarlysunshineReviewed 1 month ago
New formula is too hard to remove.
I don't know what they did to this mascara, but all of a sudden it's so hard to remove! It used to be so easy to take off. Not anymore. Time to change.Reply from L'Oreal1 month agoHi there! We appreciate you sharing your experience and strive to provide the best possible products. We understand your mascara wasn't satisfactory. Since it's a waterproof formula, we recommend removing it with an oil-based makeup remover. Your feedback is valuable and helps us improve. We apologize for any inconvenience and thank you for letting us know.Saludos,LeCare0 users found this review helpful.Originally posted on lorealparisusa.com - LoyalnomoreReviewed 2 months ago
Change in product such a disappointment
I have used this product for decades and I am so sad you decided to change the formula. I went store to store for months buying up the old mascara formula and have now finally ran out. This is such a disappointment. The new formula makes my eyes tear and clumps the lashes together. This had never been the case in the past. My hope is your team will realize their error and bring back the old formula. Until then I am on to find a replacement..,Reply from L'OrealHace 2 meses¡Hola, Loyalnomore. There! Thank you so much for sharing your experience with our Waterproof Mascara. We are sorry to hear that this product did not meet your expectations. Feedback from our consumers are important and helps us improve our products. We will share this with the rest of our teams and we hope that you will continue to try and explore our products with satisfaction.Saludos,LeCare0 users found this review helpful.Originally posted on lorealparisusa.com - TreseReviewed 3 months ago
Don’t like the new mascara at all but if you don’t
The old stuff was much better. I hope I can still get it. You should bring it back.Reply from lorealparisusa.comHace 3 mesesHey there! Thank you for your feedback on our Voluminous Waterproof Mascara, we are sad to hear that this did not meet your expectations. We understand that this can be frustrating, and we will share this information with our production team. We hope that you will continue to try and use our products with satisfaction in the future.Saludos,Consumer Care Center0 users found this review helpful.Originally posted on lorealparisusa.com
Details for L'Oreal Paris Voluminous Original Waterproof Mascara
| Beneficio | Dar volumen |
|---|---|
| Color | Marrón |
| Formulario | Líquido |
| Tipo de producto | Rímel |
| Resistente al agua | Sí |