Customer reviews for NIVEA Soft Moisturizing Creme, 1 OZ
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MollyReviewed 1 week agoNew formula is terrible
I've been using this product for years. The last 2 times I've purchased it the formula has been SO much thinner, not moisturizing, and actually burns my skin. I don't know what happened to the previous formula but it was my favorite face moisturizer and now I'm searching for a different product. My skin has become red/blotchy/so irritated after using it and I'm so sad :(0 users found this review helpful.Originally posted on niveausa.com- MalReviewed 1 month ago
Stay away from the new formula!!!
I've been using Nivea Soft for the past 15 years, every single day and night, and it has always been my favorite product. But I just bought a new tub with the "New! More naturally derived formula" text on the label and applied the new lotion to my skin for the first time today. As soon as I applied it to my face, my skin was on fire and turned bright red. The burning sensation was unbearable! I had to immediately wash it off and rinse my face in cold water for a few minutes. My skin still itches and tingles 15 minutes later. I've never had a reaction like that to a product! I can't imagine what ingredients were added to make that happen, but it's scary that many of the recent reviewers had similar experiences. Devastated that I have to say goodbye to my favorite product. Nivea, what are you doing?!Reply from Roberta Gable1 month agoThank you for sharing your recent experience with our NIVEA Soft Cream. Our Consumer Care Team is reaching out via email to learn more, obtain specific product details, and provide next steps on how we can assist you further.Saludos,Consumer Care0 users found this review helpful.Originally posted on niveausa.com - CorrieReviewed 1 month ago
Do not like the new White Nivea Cream
I have been using both blue Nivea and White Nivea for years and it has done wonders for my combination skin. I recently tried the new White Nivea Cream with new ingredients and I hate it. It burns my skin and makes me break out. Please bring the old White Nivea back! It is so hard to find a moisturizer that I can use as I have VERY sensitive skin. ¡Gracias!Reply from Roberta Gable1 month agoHi Corrie, Thanks for your review of our NIVEA Soft Cream. We're sorry to hear about your experience. If you can, please retain the product. A Consumer Care Team member is reaching out to you via email to assist you further.Saludos,Consumer Care0 users found this review helpful.Originally posted on niveausa.com - IsabelaReviewed 1 month ago
Bad Formula Change
I have used Nivea Soft for over 10 years. It was my "holy grail" moisturizer. I just made it through my last tub of the old formula,and was surprised to see the "new more natural ingredients" label at the store. I decided to buy it and give it a chance of course, but the texture is nowhere near the quality of the old kind. My face felt sticky instead of soft after application, and worst of all, I broke out horribly the next morning. I see customer service is standing behind the new formula in the reviews, but here I am, yet another longtime customer letting everyone know it sucks.Reply from Roberta Gable1 month agoHi Isabela, Thank you for reviewing our NIVEA Soft Cream. We're sorry to learn you're disappointed in our current formula. Our Consumer Care Team would like to help. Please retain your product for reference if possible. We're reaching out via email with next steps and to assist you further.Saludos,Consumer Care0 users found this review helpful.Originally posted on niveausa.com - jorjaReviewed 1 month ago
bring back old formula
[This review was collected as part of a promotion.] i’ve been struggling with acne and oily skin for as long as i can remember, and this moisturizer was the main thing that helped me. but when i tried the new formula my skin BURNED and im currently breaking out. this has been my holy grail for so long. i’m extremely disappointed. please just bring back the old formula0 users found this review helpful.Originally posted on niveausa.com - Reviewed 1 month agoSí, recomiendoFácil de usarDe 5DuraderoDe 5Valor De 5Cumple mis expectativasDe 5Calidad De 5
Loción
I use this product for my face cream only. It goes on smooth and isn't too greasy.0 users found this review helpful. - Reviewed 1 month agoSí, recomiendoFácil de usarDe 5DuraderoDe 5Valor De 5Cumple mis expectativasDe 5Calidad De 5
Loción
I use this product for my face cream only. It goes on smooth and isn't too greasy.0 users found this review helpful. - John84Reviewed 2 months ago
Burns my face
This new formula is awful, there was a distinct burning on my skin, I checked the package for expiration date or something to explain.. it was then I saw the "new formula" makes me sad, had been using for years. Please fix this formula.0 users found this review helpful.Originally posted on niveausa.com
Details for NIVEA Soft Moisturizing Creme, 1 OZ
| Beneficio | Hidratante |
|---|---|
| Problema | Sequedad |
| Formulario | Lotion / moisturizer |
| Ingrediente clave | Glycerin |
| Tipo de producto | Lotions & moisturizers |
| Cantidad | Under 1 oz |
| Aroma | Sin fragancia |
| Tipo de piel | All skin types |