Customer reviews for Olay Super Serum, 1.0 fl OZ

Thank you for sharing your thoughts on our Super Serum. We're truly sorry to hear that it left your skin feeling dry. Please know this was not our intention, and we'll be passing your feedback on to our Quality Assurance Team and the rest of the Olay Team. We would love to learn more about your experience and assist you further. Don't hesitate to give us a call at (800) 285-5170 or reach out via the Contact Us page on our website.

Saludos,

Atención al Cliente

Thank you for getting in touch about our Olay Super Serum. We'd like to apologize if you experienced any irritation with your eyes or skin. We understand how upsetting this can be and it's definitely not the kind of experience we expect any of our consumers to have. We want your comments to get the attention they deserve and to do so, we'd like to gather some additional information. You can be assured that every detail provided will be reported to our Health and Safety Team, as well as the rest of our Olay Team. Safety is our top priority and all of our products have been thoroughly evaluated to be safe when used as directed. As such, we take your report very seriously and appreciate that you took the time to get in touch. While all of our ingredients are thoroughly evaluated to be safe when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. If you haven't already, we do recommend that you discontinue from using the product. You may be happy to know that our Super Serum Night Repair is fragrance free and should be more to your liking. We ask that when you have the time, you give us a call at (800) 285-5170 or email us through our Contact Us Page so we can further assist you.

Saludos,

Atención al Cliente

Thank you so much for taking the time to share your experience with our Olay Super Serum. We are so sorry to hear what happened, and we would love to offer our help. Please know that we understand your concerns, and this is not the experience we had in mind for our consumers. We want to assure you that we will be sharing your report with our Health and Safety Team as well as with the rest of our Olay Team. It is important to understand that while all of our ingredients have been thoroughly evaluated for their safety and effectiveness when used as directed, we do recognize that some consumers may have personal sensitivities and may find that an ingredient or formulation is intolerable. We kindly recommend that you discontinue use of this product and encourage you to reach out to us for further assistance. Please, when you have the time, give us a call at (800) 285-5170 or send us an email through our website's Contact Us page. <img src="https://s3.amazonaws.com/stratos-logos/logos/Olay.jpg" alt="Olay" title="Olay" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> <!--[if ReviewResponse]><![endif]-->

Saludos,

Olay