Customer reviews for Pantene Pro-V Volume & Body Mousse
2 POR $12.00 o $7.99 c/u.
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- Steph22482Reviewed 2 years ago
Dries out my hair
I have used Pantene Volumizing mousse for years and have loved it. If this is the new formula then I won't be using anymore. I bought this thinking it was the same and it's not. Dries out my hair so bad that I have to use more conditioner and even a mask to help but it's still dry. I'll throw my bottle in the trash and find something else.Reply from Muhammad KhalidHace 2 añosHello Steph22482, Thank you for sharing this information. We're very sorry about your experience. We understand how upsetting something like this can be. Please know, safety is our top priority and all our products are thoroughly evaluated to be safe when used as directed. Because we want to ensure your comments get the attention they deserve, and we would like to make this right, we'd like to collect some additional information to get your compensation sent out. Please give us a call at 1-800-945-7768. Our office hours are Monday- Friday 9 am to 6pm EST. We're also sharing the details you provide with both our Safety Team and the rest of our Team. Your reference number will be 18818297.Saludos,Pantene0 users found this review helpful.Originally posted on Pantene.com - Back to the drawing boardReviewed 2 years ago
Disastrous Product Change
COMPLETELY different product from the prior formulation. Does NOT perform (or smell) the same. Cannot use this formulation and will have to look elsewhere. PLEASE go back to the old formula! Would gladly pay more for a product that works.Reply from Muhammad KhalidHace 2 añosHello Back, Thank you for taking the time to let us know about your experience with Pantene Volume Body Boosting Mousse. We are very sorry that you were not completely happy with your experience. I'll be sure to share your comments on this with the rest of the Pantene Team.Saludos,Pantene0 users found this review helpful.Originally posted on Pantene.com - Sí, recomiendoJustgrandmomReviewed 2 years ago
Good Mousse
I'm not sure why people don't like this new formula of volumizing mousse. It works fine in my short pixie cut. I use it mainly to keep my thin hair from separating. It's not drying or sticky.0 users found this review helpful.Originally posted on Pantene.com - KearnsReviewed 2 years ago
Was there a reason for the change?
I had used this product for so long. So sad about the formula change - was there a reason?Reply from Muhammad KhalidHace 2 añosHello Kearns, Thank you for your many years of loyalty to Pantene. We are very sorry that you are unhappy with the new formula for the Pantene Volume Body Boosting Mousse. We always take consumer feedback into account when making changes or designing future products, so I'll be sure to share your comments on this with our Quality Assurance Department and the rest of my Pantene Team.Saludos,Pantene0 users found this review helpful.Originally posted on Pantene.com - Al44Reviewed 2 years ago
Disappointed
Pantene mousse has saved my life but whatever they did recently has totally changed the product. They redesigned the bottle and somehow that resulted in the product totally sucking. This product does not add any volume to my hair. If anything my hair feels more flat after using it. The old product used to make my hair feel smooth and natural but now it is hard and feels like straw. I am very upset about this because this was the only product I liked. Please change back!!!Reply from Muhammad KhalidHace 2 añosHello Al44, Thank you for your many years of loyalty to the Pantene brand. We do apologize that the new formula do not work with your hair. We would recommend using a product with less or no conditioner. We would also recommend using a leave-in spray conditioner rather than a rinse-out conditioner. We have shared your concerns with the rest of the Pantene Team.Saludos,Pantene0 users found this review helpful.Originally posted on Pantene.com - chuchuReviewed 3 years agoThe new formulation is awful. It has no structure. It fizzles withni 2 seconds. I want the old formula back. About to change brand. I have use this for years and something happened recently. 2 really bad cans.Reply from Maria PicardHace 3 añosThank you for taking the time to reach out I am very sorry to hear it did not give you the desired results. I will share your comments with the rest of my team. I have made a case for you 1about this issue 16337100. Please contact us at (800) 945-7768, so that one of our advisors can recommend another product that will give you the results you are looking for.Saludos,Pantene0 users found this review helpful.Originally posted on Pantene.com
- KarnReviewed 3 years agoThe last (2) cans of Pantene Mousse Volume that I have used have early in usage cracked around the plastic rim below the nozzle. Each has cracked identically and there seems to be defective plastic wall thickness in this area. Please address this issue with a solution. Note: rating is based on can dispensing, not product.Reply from Maria PicardHace 3 añosHello! Thank you for reaching out. We appreciate you for giving our Pantene Volume Body Boosting Mousse a try. We are very sorry to hear you've run into this problem, and we have taken your comments into consideration and would love to hear back to assist you with your problem. You can reach us at 1-(800)-945-7768. Your reference number is 15103631.Saludos,Pantene0 users found this review helpful.Originally posted on Pantene.com
- RBRRTXReviewed 4 years agoI love the mouse, not fond of the packaging. I've purchased twice and both times the nozzle has cracked after a week or two. I use other products, like the Cheat Day Dry Shampoo Foam and find that nozzle to be sturdier. If it weren't for the nozzle I'd give it 5 stars.Reply from Pantene.comHace 4 añosWe want you to be assured that we have many quality checks to ensure you get the best each and every time. We're disappointed to hear that hasn't been the case, but want you to know it's being shared with our team. We'd like to talk, and make sure you can use the Mousse with ease. Please reach out to us at (800) 945-7768.Saludos,Pantene0 users found this review helpful.Originally posted on Pantene.com
Details for Pantene Pro-V Volume & Body Mousse
Beneficio | Para dar textura |
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Formulario | Líquido |
Tipo de producto | Mousse |
Cantidad | Paquete individual |
Aroma | Fresh |