Customer reviews for Tidy Cats Clumping Litter, Multiple Cats, 24/7 Performance (Jug)

How to get it
-
- sad about your litterReviewed 3 weeks ago
Should be called high dust, doesn't clump
Used to work great, like all other recent reviews product has started to dust significantly more and no longer clumps. Truly terrible product now. Switching brands.Reply from purina.com3 weeks agoWe are truly sorry to hear about your experience with Tidy Cats 24/7 Performance Clumping Cat Litter, and we sincerely apologize for any inconvenience this has caused. This situation is unusual and certainly not typical of our product. We’d love to gather more details to better understand your experience and provide assistance. Please call us at 1-800-835-6369. We're available Monday - Saturday: 8 a.m. - 6 p.m. CT, and we look forward to speaking with you soon. - The Tidy Cats TeamRegards,The Tidy Cats Team0 users found this review helpful.Originally posted on purina.com - Reviewed 3 weeks ago
Worst new formula change ever photo is of the orig
We use to buy the pails all the time until you changed your cat litter formula. I do not recommend or will I ever purchase this product again. All you did was make it to where the product doesn’t work and you go through a pail in just 1 week due to changing litter every other day due to now it is non clumping and it does not control odors. You as a company need to change your formula back to the original formula that did work. Which is it did control odors and did clump. Oh well looks like with all the reviews and people will quit buying it you may rethink and go back to the original formula version because being greedy is not right.Reply from purina.com3 weeks agoWe're so sorry to hear that you had this experience with Tidy Cats 24/7 Performance Clumping Cat Litter. It’s certainly not typical. We are pet lovers and pet owners ourselves, so we can assure you that the quality and safety of our products are our top priorities. We'd like to gather additional information and offer our help. When you have a moment, please call us at 1-800-835-6369. We are available Monday through Saturday from 8 a.m. to 6 p.m. (CT). We look forward to speaking with you. – The Tidy Cats TeamRegards,Tidy Cats0 users found this review helpful.Originally posted on purina.com - Yes, I recommendSHARONVerified purchaseReviewed 4 weeks agoEasy to useOut of 5ScentOut of 5Value Out of 5Meets expectationsOut of 5Quality Out of 50 users found this review helpful.
- Reviewed 1 month ago
Doesn’t work as said
This stuff is expensive and doesn’t clump and my house smells like cat pee. I’ll never buy it again. I’ve had cats all my life and my house has never ever smelt so bad.Reply from purina.com1 month agoWe are truly sorry to hear about your experience with Tidy Cats 24/7 Performance Clumping Cat Litter, and we sincerely apologize for any inconvenience this has caused. This situation is unusual and certainly not typical of our product. We’d love to gather more details to better understand your experience and provide assistance. Please call us at 1-800-835-6369. We're available Monday - Saturday: 8 a.m. - 6 p.m. CT, and we look forward to speaking with you soon. - The Tidy Cats TeamRegards,The Tidy Cats Team0 users found this review helpful.Originally posted on purina.com - Yes, I recommendTINAMARIEVerified purchaseReviewed 1 month agoValue Out of 5Meets expectationsOut of 5Quality Out of 50 users found this review helpful.
- dharma66Reviewed 1 month ago
Clumps disintegrate!!
Worst litter ever. Urine clumps disintegrated. You can never get all the urine out. I bought 3 buckets and I’m so disappointed.Reply from purina.com1 month agoWe are truly sorry to hear about your experience with Tidy Cats 24/7 Performance Clumping Cat Litter, and we sincerely apologize for any inconvenience this has caused. This situation is unusual and certainly not typical of our product. We’d love to gather more details to better understand your experience and provide assistance. Please call us at 1-800-835-6369. We're available Monday - Saturday: 8 a.m. - 6 p.m. CT, and we look forward to speaking with you soon. - The Tidy Cats TeamRegards,The Tidy Cats Team0 users found this review helpful.Originally posted on purina.com - jg44Reviewed 1 month ago
Formula changed and no longer performs…at all
I’ve been a loyal Tidy Cats user for 20+ years and over the last year or more the product has became complete rubbish. Urine just saturates, no longer clumps, and the smell is atrocious. The dust is overwhelming. Unfortunately, I will be looking for a new brand.Reply from purina.com1 month agoWe are truly sorry to hear about your experience with Tidy Cats 24/7 Performance Clumping Cat Litter, and we sincerely apologize for any inconvenience this has caused. This situation is unusual and certainly not typical of our product. We’d love to gather more details to better understand your experience and provide assistance. Please call us at 1-800-835-6369. We're available Monday - Saturday: 8 a.m. - 6 p.m. CT, and we look forward to speaking with you soon. - The Tidy Cats TeamRegards,The Tidy Cats Team0 users found this review helpful.Originally posted on purina.com - Catmom4Reviewed 1 month ago
Not the Litter it Was
I’ve been using Purina Tidy cats 24/7 performance clumping cat litter for probably over 20 years. I’ve tried other brands and they just couldn’t compete until now.. the last 14 bags of litter I bought I’ll have the same issue where the clump turns to clay that is impossible to get out of the litter pan! And when you do get the clump 30% of the time, the clump falls apart and mixes in with clean litter so you have to start all over a lot more often with a brand new bag of litter. It’s also become a problem that the litter sticks to my cats legs and I have to cut it out of their fur, even though they’re short. I have four cats good litter is important. Very important. I clean their litter boxes every day. So I’ve been having to use a brand new bag of litter every couple of days which is way too expensive. I’m hoping whatever change formulation they’ve madeReply from purina.com1 month agoWe are truly sorry to hear about your experience with Tidy Cats 24/7 Performance Clumping Cat Litte, and we sincerely apologize for any inconvenience this has caused. This situation is unusual and certainly not typical of our product. We’d love to gather more details to better understand your experience and provide assistance. Please call us at 1-800-835-6369. We're available Monday - Saturday: 8 a.m. - 6 p.m. CT, and we look forward to speaking with you soon. - The Tidy Cats TeamRegards,The Tidy Cats Team0 users found this review helpful.Originally posted on purina.com
Details for Tidy Cats Clumping Litter, Multiple Cats, 24/7 Performance (Jug)
| Concern | Pet health |
|---|---|
| Product type | Cat litter |
| Quantity | 10 - 24.9 lbs |