Customer reviews for Burt's Bees Hydrating Sheet Mask with Watermelon

Burt's Bees - Mascarilla facial hidratante con sandía
$3.49
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  • Reddington
    Reviewed 1 year ago

    Red face reaction

    Red rash after mask removed. Maybe this is why? Dislike. https://www.healthline.com/health/phenoxyethanol#possible-health-concerns
    Reply from burtsbees.com
    1 year ago
    We appreciate you sharing this with us, Reddington. We're sorry to hear this was your experience with our Hydrating Sheet Mask, and we want to lend a helping hand. Please reach out to us at 800-849-7112 and mention reference number 240612-000341. Hope hear from you soon.
    Saludos,
    Monique from The Burt's Bees Team
    0 users found this review helpful.
    Originally posted on burtsbees.com
  • Reviewed 1 year ago

    smells so so so good

    it was so good and amazing on my skin. it smells amazing. too
    0 users found this review helpful.
    Originally posted on burtsbees.com
  • HeatherM3
    Reviewed 1 year ago

    Burning feeling and red bumps

    😩 Started burning within 10 seconds of having it on. Now I have irritated red bumps all over my face.
    Reply from burtsbees.com
    1 year ago
    Thank you for bringing this to our attention. We're sorry to hear this was the experience you had with our Hydrating Sheet Mask with Watermelon, and we want to help. Please connect with us at 800-849-7112 and mention reference number 240515-000562. Talk to you soon.
    Saludos,
    Monique from The Burt's Bees Team
    0 users found this review helpful.
    Originally posted on burtsbees.com
  • Mary K
    Reviewed 1 year ago

    Disappointed

    I am a lover of two things: Burt's Bees and sheet masks. My beloved boyfriend got me a few sheet masks from BBs in my Easter basket. I just applied one and sat back to relax on the couch. I instantly ripped it off with a burning/stinging sensation. My face now feels sticky, tight, and is splotchy with red patches. Seems this is not an uncommon review either. I will still tell my boyfriend I loved it though, because it isn't his fault :(
    Reply from Alexandrea
    1 year ago
    Thanks for being part of The Hive, Mary. This sounds disappointing, and we're sorry you didn't have the best experience with our Hydrating Sheet Mask with Watermelon. We encourage you to speak with a medical professional about any health concerns you may have. If you'd like to talk with one of our medical consultants, you can reach them at 888-285-0308. In the meantime, we want to lend a helping hand. To do so, please call us at 800-849-7112, referencing number 240418-000417. We look forward to receiving your call.
    Saludos,
    The Burts Bees Team
    0 users found this review helpful.
    Originally posted on burtsbees.com
  • Sí, recomiendo
    Ashlyn
    Reviewed 1 year ago
    1
    Fácil de usarDe 5
    1
    Valor De 5
    1
    Cumple mis expectativasDe 5
    1
    Calidad De 5

    Burns!!

    This made my eyes and skin feel like they were burning immediately after putting it on, took it off after 2 minutes because the pain was too bad.
    1 year ago
    Oh no, Ashlyn. You were right to let us know, and we really wish things had gone better with our Hydrating Sheet Mask with Watermelon. So we can discuss the best way to help, please call us at 800-849-7112 and mention reference number 240328-000058. We hope to assist you soon. Shannon from The Burt's Bees Team <img src="https://s3.amazonaws.com/stratos-logos/logos/BurtsBees.png" alt="BurtsBees" title="BurtsBees" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> <!--[if ReviewResponse]><![endif]-->
    Saludos,
    BurtsBees
    0 users found this review helpful.
  • Compra verificada
    Reviewed 1 year ago
    0 users found this review helpful.
    Originally posted on burtsbees.com
  • Julian Ali
    Reviewed 1 year ago

    Burning sensation ?

    Applied after exfoliating my face for moisuture and almost instantly started to feel a stinging sensation as if alcohol was in the product. Subsided after two minutes but left my face redder than before applying :(
    Reply from burtsbees.com
    1 year ago
    Oh no, Julian! That's the last thing we want for you, and we're sorry to learn you had this experience with our Hydrating Sheet Mask with Watermelon. So we can assist you directly, please call 800-849-7112 mentioning the reference number 240311-000773. We hope you'll give us a ring soon.
    Saludos,
    Shannon from The Burt's Bees Team
    0 users found this review helpful.
    Originally posted on burtsbees.com
  • Sami8023
    Reviewed 1 year ago

    BURNS

    As soon as I put this face mask on my eyes and face started to burn really bad never had a problem like this with any face mask ever!
    Reply from burtsbees.com
    1 year ago
    Thank you for letting us know, Sami. We're deeply sorry to learn about your experience with our Hydrating Sheet Mask with Watermelon, and we want to help. Would you please call us at 800-849-7112? Your reference number is 240228-000725. We hope to speak with you soon.
    Saludos,
    Shannon from The Burt's Bees Team
    0 users found this review helpful.
    Originally posted on burtsbees.com
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