Customer reviews for Burt's Bees Refreshing Foaming Face Cleanser with Cucumber and Mint, 4.8 OZ
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saradianeReviewed 4 years agoPLEASE BRING BACK ROYAL JELLY
The previous foaming face wash with royal jelly was SOOOO much better than this new cucumber one. Tried the cucumber and it instantly broke me out. I continued to try it for a few weeks just in case and it continued to break me out. Royal Jelly is the only face wash that helped my acne, sensitive and combination skin. Absolutely loved the old product. I even drove around to different stores and bought the last royal jelly formula whenever I saw it since I knew it was being discontinued. My face can't handle any other face wash so I'm worried when I run out of the few bottles I have left. PLEASEEEE bring back the old formula. Literally the only thing that helped me.Reply from Victoria C.Hace 4 añosSara, thank you for sharing your experience with us. We're sorry to hear this happened after using our Refreshing Cucumber Foaming Cleanser, and we're here to help. Please give us a call at 800-849-7112 with reference number 210622-000264 for faster service. We hope to hear from you soon.Saludos,The Burt's Bees Team0 users found this review helpful.Originally posted on burtsbees.com- Hay3Reviewed 4 years ago
Royal Jelly formula is far superior to this!
I have rosacea and sensitive skin. The Gentle Royal Jelly cleanser is the only cleanser I could use without irritating my skin. I tried the cucumber version when royal jelly was discontinued and to my huge disappointment, my face reacted to all the cucumber additives and different formula. Please take my review and the cumulative feedback of so many and bring back the royal jelly formula as it was.Reply from Victoria C.Hace 4 añosWe truly appreciate you sharing your thoughts with us. We're saddened to learn our Refreshing Cucumber Foaming Cleanser resulted in an unexpected experience, and we'd like to learn more. Please reach out to us directly at 800-849-7112 with reference number 210614-000629. We hope to hear from you soon.Saludos,The Burt's Bees Team0 users found this review helpful.Originally posted on burtsbees.com - Disappointed in VAReviewed 4 years ago
Bring back royal jelly gentle foaming cleanser
Why did you discontinue the best product ever? Ive been using the gentle foaming cleanser for years. Stop messing with perfection.Reply from Victoria C.Hace 4 añosWe appreciate the opportunity to address this for you, and we're sorry to hear of your disappointment in our decision to discontinue our Skin Nourishment Foaming Cleanser you've grown to love. Your loyalty is important to us, and we'd love to gain back your confidence. We can be reached at 800-849-7112. Please be sure to mention reference number 210603-000176 for faster service. We hope to hear from you soon.Saludos,The Burt's Bees Team0 users found this review helpful.Originally posted on burtsbees.com - Djemic77Reviewed 4 years ago
I want royal jelly!
I've been using royal jelly cleanser for years and loved it!!! I've tried using the cucumber revision but I broke out immediately after using. I'm now looking for a new cleanser!Reply from Victoria C.Hace 4 añosThank you for sharing this review. We're saddened to learn you experienced unexpected breakouts after trying our Skin Nourishment Gentle Foaming Cleanser, and we're here to help. We can be reached at 800-849-7112, and can quickly pull up this exchange using reference number 210602-000083. We look forward to getting you back on track soon.Saludos,The Burt's Bees Team0 users found this review helpful.Originally posted on burtsbees.com - Pb1987Reviewed 4 years agoThe only facial cleanser that helped keep me skin clear. Bring this back asap!0 users found this review helpful.Originally posted on burtsbees.com
- abby123Reviewed 4 years ago
Royal Jelly!
Royal Jelly was the only cleanser that has ever worked on my skin.... feels like a punch to the gut to know they discontinued it. This new cucumber one left my skin feeling stripped of oils and extremely dehydrated. I do not recommend. DONT FIX WHAT AINT BROKE!!!0 users found this review helpful.Originally posted on burtsbees.com - Emily43Reviewed 4 years ago
New cleanser is TERRIBLE
I have used the royal jelly cleanser for YEARS, and it was probably my favorite burts bees product that they made. Now that they discontinued it, i tried their cucumber equivalent. DONT TRY IT it made me break out like crazy in a couple of weeks. Now I'm in the process of finding a new cleanser. BRING BACK THE ORIGINAL!!!!Reply from Victoria C.Hace 4 añosHey there, Emily. We appreciate you letting us know about this, and we're sincerely sorry to hear you experienced breakouts after using our Skin Nourishment Gentle Foaming Cleanser. So we may look into this further, please give us a ring at 800-849-7112 with reference number 210511-000082. We look forward to hearing from you soon.Saludos,The Burt's Bees Team0 users found this review helpful.Originally posted on burtsbees.com - AlysiaPReviewed 4 years ago
BRING BACK FOAMING ROYAL JELLY
Bring back the foaming cleanser with Royal Jelly! It was the best!!!!Reply from John GHace 4 añosThank you for being such a loyal fan of our Skin Nourishment Gentle Foaming Cleanser with Royal Jelly, Alysia. We're sorry to have taken a product away that you loved and will be sure to share with our team your preference for the old formula. We'd appreciate the opportunity to provide a better experience. Please give our team a call at 800-849-7112 and provide the reference number 210511-001105. We hope to speak with you soon.Saludos,The Burt's Bees Team0 users found this review helpful.Originally posted on burtsbees.com
Details for Burt's Bees Refreshing Foaming Face Cleanser with Cucumber and Mint, 4.8 OZ
| Beneficio | Hidratante |
|---|---|
| Problema | Grasa |
| Formulario | Espuma |
| Tipo de producto | Facial cleansers |
| Tipo de piel | Mixta |
| Resistente al agua | No |